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Reviews

Average Ratings

5.0
17 lifetime reviews.
  • Love our new Fusion!

    My husband and I leased a new Ford Fusion from Metro Ford of Madison. We worked with Curt Isenberger and found him to be a thorough professional w...


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    My husband and I leased a new Ford Fusion from Metro Ford of Madison. We worked with Curt Isenberger and found him to be a thorough professional when answering our questions about the car. We live in Sun Prairie and are looking forward to working with him again when we need another vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2017 Ford F150 Raptor

    I'm located in the Chicago Land area. I wanted a 2017 Raptor which are a limited and hard to find model. All the local dealer gave me the run arou...


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    I'm located in the Chicago Land area. I wanted a 2017 Raptor which are a limited and hard to find model. All the local dealer gave me the run around or tried to sell me something I wasn't interested in. I figured I'd try a dealer ship outside of my area. I called Metro Ford of Madison and talked to David Burns who right off the bat made me confident that he could get this deal done for me. Within days we had the deal done and I received the approximate build date. Dave followed up timely and gave me regular updates so I knew he hadn't forgotten about me. They even delivered the truck to my door in Schaumburg IL. I signed the paperwork sitting at my own desk and it took 20 mins. I wish buying a car could always be this great of a experience. Thanks Dave, Metro Ford of Madison ROCKS!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience!!!

    Dave Burns was very helpful in the purchase. Very professional. I highly recommend Metro Ford and Dave Burns. Definitely coming back for another p...


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    Dave Burns was very helpful in the purchase. Very professional. I highly recommend Metro Ford and Dave Burns. Definitely coming back for another purchase. Very simple process for buying a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience at Metro Ford

    We were in the market for a minivan, and I went to 7-8 dealers over a 3 day period. We finally found the car we wanted at Metro Ford of Madison, a...


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    We were in the market for a minivan, and I went to 7-8 dealers over a 3 day period. We finally found the car we wanted at Metro Ford of Madison, and ended up purchasing that vehicle. Among the salespeople we met with during our search process, Dave Burns at Metro Ford of Madison was a pleasure to deal with. The entire Metro Ford team was helpful in the purchase. The manager allowed us to negotiate a fair price for the vehicle, and Dave was instrumental in helping to push down the price point to one we were comfortable with. Additionally, as this was my first large car purchase, I found the loan/money portion of the process to be painless. The team didn't push me in any direction, but instead nicely laid out my options. They were even amenable to making special concessions for the down payment, as it was Easter weekend and the banks were closed. Overall, I would highly recommend taking a look at the inventory at Metro Ford of Madison early on in your search for a used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great first time buyer experience

    Took my 19 year old son to help him buy his first car on his own. We were fortunate to meet Dave Burns at Metro Ford of Madison. He matched us up ...


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    Took my 19 year old son to help him buy his first car on his own. We were fortunate to meet Dave Burns at Metro Ford of Madison. He matched us up with a great vehicle that had solid value and took us through the process like a pro. Even after the sale he went above and beyond the call of duty to make sure everything was to our satisfaction. I'd recommend this dealer to anyone looking to get a good car at a fair price!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • David Burns at Metro Ford

    Purchasing our new truck fro David Burns at Metro Ford was the easiest, most enjoyable automobile purchase I've ever experienced. Great place!


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    Purchasing our new truck fro David Burns at Metro Ford was the easiest, most enjoyable automobile purchase I've ever experienced. Great place!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great Experience, Excellent Service.

    I worked with Dave Burns, and after driving a few vehicles, I found the ONE. I bought a 2016 Explorer and I fell in love with it as soon as I dro...


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    I worked with Dave Burns, and after driving a few vehicles, I found the ONE. I bought a 2016 Explorer and I fell in love with it as soon as I drove it. Dave was so helpful and patient with me since I was undecided about trading in my truck. I kept my truck and still got a great deal on the car I wanted. Thank you Dave, I can't tell you how much I enjoyed dealing with you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great buying experience at Metro Ford

    My wife and I cannot say enough about the flawless, friendly and professional buying experience we had with Metro Ford. The staff was very helpful...

    Dealer Response

    Dear Fans, Thank you so much for your wonderful words and your business. Please know that we strive to offer everyone who walks through our doors...


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    My wife and I cannot say enough about the flawless, friendly and professional buying experience we had with Metro Ford. The staff was very helpful and there was no pressure whatsoever as we made our purchase decisions. We were completly satisfied with the customer service, sales and finance personnel that walked us through the entire process without any surprises. I would recommend Metro Ford to anyone shopping for a new or used vehicle. You won't find more pleasant people anywhere else...the folks at Metro are really excellent at what they do.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Fans, Thank you so much for your wonderful words and your business. Please know that we strive to offer everyone who walks through our doors that exact same experience. Again, thank you for your business and many happy miles in your new vehicle! Your friends at Metro Ford of Madison.


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  • Great experience

    Todd Harbort was our sales consultant. He was just wonderful!! I have never had someone spend so much time with us explaining everything about the...


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    Todd Harbort was our sales consultant. He was just wonderful!! I have never had someone spend so much time with us explaining everything about the vehicle. After we signed the loan papers, he even spent an additional hour after closing time explaining how the blue tooth and other things worked. I was so very impressed. I have purchased many vehicles from other dealers and have never had anyone spend as much time as he did to make sure we were satisfied and understood everything about the car. Metro Ford was very courteous and made sure we were able to get our car financed. We are very satisfied with their customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • one key

    Mosty happy with purchase, but after the sale I was given one key. When inquired about an other key i was told you only get one.I was given the ph...


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    Mosty happy with purchase, but after the sale I was given one key. When inquired about an other key i was told you only get one.I was given the phone # of a lock smith. Which cost me $185. This left me with a bitter taste in my mouth ! Mike Dretzka

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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