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Reviews

Average Ratings

4.1
Average based on 11 reviews
  • Love our new Fusion!

    My husband and I leased a new Ford Fusion from Metro Ford of Madison. We worked with Curt Isenberger and found him to be a thorough professional w...


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    My husband and I leased a new Ford Fusion from Metro Ford of Madison. We worked with Curt Isenberger and found him to be a thorough professional when answering our questions about the car. We live in Sun Prairie and are looking forward to working with him again when we need another vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great buying experience at Metro Ford

    My wife and I cannot say enough about the flawless, friendly and professional buying experience we had with Metro Ford. The staff was very helpful...

    Dealer Response

    Dear Fans, Thank you so much for your wonderful words and your business. Please know that we strive to offer everyone who walks through our doors...


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    My wife and I cannot say enough about the flawless, friendly and professional buying experience we had with Metro Ford. The staff was very helpful and there was no pressure whatsoever as we made our purchase decisions. We were completly satisfied with the customer service, sales and finance personnel that walked us through the entire process without any surprises. I would recommend Metro Ford to anyone shopping for a new or used vehicle. You won't find more pleasant people anywhere else...the folks at Metro are really excellent at what they do.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Fans, Thank you so much for your wonderful words and your business. Please know that we strive to offer everyone who walks through our doors that exact same experience. Again, thank you for your business and many happy miles in your new vehicle! Your friends at Metro Ford of Madison.


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  • Great experience

    Todd Harbort was our sales consultant. He was just wonderful!! I have never had someone spend so much time with us explaining everything about the...


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    Todd Harbort was our sales consultant. He was just wonderful!! I have never had someone spend so much time with us explaining everything about the vehicle. After we signed the loan papers, he even spent an additional hour after closing time explaining how the blue tooth and other things worked. I was so very impressed. I have purchased many vehicles from other dealers and have never had anyone spend as much time as he did to make sure we were satisfied and understood everything about the car. Metro Ford was very courteous and made sure we were able to get our car financed. We are very satisfied with their customer service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • one key

    Mosty happy with purchase, but after the sale I was given one key. When inquired about an other key i was told you only get one.I was given the ph...


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    Mosty happy with purchase, but after the sale I was given one key. When inquired about an other key i was told you only get one.I was given the phone # of a lock smith. Which cost me $185. This left me with a bitter taste in my mouth ! Mike Dretzka

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thanks Metro!

    I really appreciated the great service and warm welcome I received hear -- we were on vacation in the Madison area and needed some service -- I wa...


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    I really appreciated the great service and warm welcome I received hear -- we were on vacation in the Madison area and needed some service -- I was worried since we were far from our Pennsylvania home - Michelle and the folks at Metro made us feel welcome, serviced our vehcile quickly and also gave us a coupon for a free car wash! - very enjoyable experience -- thanks!!! --

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome!!

    Super great place to buy a Ford! Todd, the salesman, went over my vehicle with me from top to bottom! This is the first brand new vehicle I have e...


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    Super great place to buy a Ford! Todd, the salesman, went over my vehicle with me from top to bottom! This is the first brand new vehicle I have ever purchased and I am glad it came from Metro Ford!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ongoing Services

    Unfortunately, my 99 Crown Victoria has encountered some needed repairs due to usual useage. These repairs were completed promptly and correctly, ...


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    Unfortunately, my 99 Crown Victoria has encountered some needed repairs due to usual useage. These repairs were completed promptly and correctly, each time they occurred. I know I can confidently trust that repairs and service are always done accurately. Taking all my vehicles to Metro is a pleasurable experience, and worthwhile to prolong the use and life of them.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very friendly service and convenient location,

    I had excellent service when I took my Ford Fusion SEL in for oil change and check-up. Friendly atmosphere and prompt service. Very nice people to...


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    I had excellent service when I took my Ford Fusion SEL in for oil change and check-up. Friendly atmosphere and prompt service. Very nice people to work with.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Trying to sell me something I didnt want

    I stopped to see if they had A new F250 regular cab 4x4 instead Randy was pushy and tried selling me an extended cab ( which I didn't want ) they ...

    Dealer Response

    Metro Ford of Madison is disappointed that we were not able to reach an agreement with this reviewer. We look forward to continuing to provide exc...


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    I stopped to see if they had A new F250 regular cab 4x4 instead Randy was pushy and tried selling me an extended cab ( which I didn't want ) they lost my business

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Metro Ford of Madison is disappointed that we were not able to reach an agreement with this reviewer. We look forward to continuing to provide excellent service to all our customers. Thank you for the opportunity to earn your business JE.


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  • Long term relationship

    Been going here for just about 13 years for all of my F150 needs. Have been given what was needed to fix truck as well as estimates and advance no...


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    Been going here for just about 13 years for all of my F150 needs. Have been given what was needed to fix truck as well as estimates and advance notices of items coming up to address. Good & friendly service staff.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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