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Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.7
720 lifetime reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.com
  • Mrs. Kim

    I had a very pleasant sales experience. The staff is still looking for a used truck. They update me weekly.


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    I had a very pleasant sales experience. The staff is still looking for a used truck. They update me weekly.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Our last time shopping with Cloninger

    We had received multiple calls about bringing in my vehicle to trade in for a newer model. After taking the time to go up there what they said the...


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    We had received multiple calls about bringing in my vehicle to trade in for a newer model. After taking the time to go up there what they said they could offer on my vehicle had been reduced by $2500 for their "reconditioning fees". Then proceeded to try to put me in another Base model that had much less to offer than my current vehicle. Asked our sales rep to call me when they could come down on the price of the vehicle I was interested in or match the price promised on my trade. The vehicle I wanted is still for sale and I haven't received a call after he assured me that vehicle wouldn't last the weekend on the lot.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not A Good Experience

    Trying to talk to these people online is like trying to herd cats-very frustrating. You will talk to one person, then someone else picks it up and...

    Dealer Response

    Thank you, Rhonda, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less t...


    Show Full Review

    Trying to talk to these people online is like trying to herd cats-very frustrating. You will talk to one person, then someone else picks it up and you have to explain what you want all over again. These dealerships need to know that we have access to ALL the same information they have! And in closing, when you are going to tell your customer that their car (2015 Nissan Quest) is cold and no one wants one, perhaps you should remember that FORD makes a car (Flex) that was built on the same platform and is basically the same car. I felt patronized and dismissed and I will never go back there again.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Rhonda, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Cloninger Ford. Please give us a call at (828) 615-8653 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2012

Welcome to Cloninger Ford Hickory, your Hickory Ford Dealer in NC
We are the best Hickory Ford dealership serving Hickory, Charlotte, Kings Mountain,Shelby, Huntersville, Concord, Mooresville, Statesville, Kannapolis, Gastonia, Boone, Asheville. We offer new Ford Cars, Trucks, SUVs and Crossovers. Search for all new 2011 and 2012 Ford, including E-Series Cargo Van, E-Series Wagon, Edge, Escape, Expedition, Explorer, F-150, F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, Fiesta, Flex, Focus, Focus Sedan, Fusion, Mustang, Ranger, Taurus, Transit Connect.

"Real People, Real Prices, Real Easy"