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Cloninger Ford of Hickory

(1,187 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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great service

Recently purchased a car from Mark Engle at Cloninger Ford--had excellent service--he made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased 2013 F-150 crewcab Truck

My wife and I purchased a 2013 F-150 truck from this dealership. .We were very pleased with the dealership and our salesman, David O' Renick. The buying experience was a pleasure, he was very knowledgeable, courteous, friendly and a real pleasure to work with. My wife and I would highly recommend this dealership and salesperson to our friends and family. Larry & Sharon Sherrill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Just purchased a 2012 Escape from Mark Engle--excellent service--he made the buying process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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wonderful salesman!

John Deal was my very helpful salesman when buying my first ford. He offered me the best assistance to all my questions and concerns. I HIGHLY reccomend everyone to ask for him when looking for a new vehicle! John stayed after hours just to help me take the car home that night. John went beyond my expectations on buying my first new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

John Deal was our sales person, we enjoyed working with him. He did everything possible to make us happy...wish more sales people were like him..We will be a return customer in the future..I can't say anything about repairs because we bought a new F-150..but i don't for see any problems in that area either..Once again we received great service and was very pleased..Gary & Debbie Travis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy trade- Good experience!

My wife and I purchased a 2014 Ford Focus today. My sales rep., Dean Bradshaw, was courteous and efficient at getting the allowance established on my trade. I was satisfied with the deal and the paper work went smoothly. We have a Fusion we purchased there a couple years ago and have had excellent service, partially contributing to my decision to buy another ford product. Good job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Pleased with experience

I was greeted with a smile. I was treat as i was part of the family by all the sales and Financial management . I really enjoyed my experience there i would buy from them again. I would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark is the best sales person we came in contact with out...

Mark is the best sales person we came in contact with out of about 3 other dealers we visited, he helped us find the 2014 Mustang with the options with wanted. Mark is very friendly and professional. Would recommend talking to Mark Engle if you visit cloninger Ford in Hickory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Mr. Simmons was rude not very professional when we asked...

Mr. Simmons was rude not very professional when we asked to get 1 extra day to come back to sign paper work on the car we wanted to buy, we had to leave for an appointment and he told us that he would not honor his offer if we waited any longer. As a sales manager you would expect for him to be more professional and better spoken. I would not recommend talking to Mr. Simmons if you visit Cloninger Ford in Hickory.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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VERY PROFESSIONAL SALES PERSON

EXCELLENT SALES RELATIONSHIP WITH SALES PERSON - VERY KNOWLEDGABLE OF ALL FACTS CONCERNING THE OPERATION OF MY VEHICLE - HE WAS VERY COURTEOUS AND POLITE AND VERY PROFESSIONAL AND HELPFUL I WAS VERY PLEASED WITH MY TRANSACTION. I WOULD HIGHLY RECOMMEND THIS SALES PERSON AND DEALERSHIP TO MY FRIENDS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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