Haley Toyota Certified Center

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Reviews

Average Ratings

4.6
184 lifetime reviews. Includes reviews of Haley Toyota Certified Center from DealerRater.com
  • DEALERSHIP EXCELLENCE IN RICHMOND, VIRGINIA!

    Buying a car at Haley Toyota was an excellent experience. Every other dealership I went to in the metro-Richmond area did their best to prey on wh...

    Dealer Response

    Thank you for the kind words about our team and our dealership! We are delighted that you found our dealership a great place to buy your car.


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    Buying a car at Haley Toyota was an excellent experience. Every other dealership I went to in the metro-Richmond area did their best to prey on what they thought was my car buying inexperience, probably because I'm a single female. Everyone in the dealership was respectful, and I never felt manipulated or coerced. The following people were especially wonderful, with Business Manager Michael O'Hehir leading the way. Rand Hargrave, Sales manager, and Matt King were a close second, with Walter Ford right alongside them. Prices were beyond reasonable. Customer service was outstanding on all levels. Must visit this dealership before purchasing anywhere else!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about our team and our dealership! We are delighted that you found our dealership a great place to buy your car.


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  • Excellent
    March 13, 2017

    Russell was friendly, knowledgeable and honest. My experience was fast ,pleasant and effortless. I feel everyone was honest and had my best intere...


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    Russell was friendly, knowledgeable and honest. My experience was fast ,pleasant and effortless. I feel everyone was honest and had my best interest as priority. They delivered just what i asked for.I would totally recommend Haley Toyota Certified

    Does recommend this dealer

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  • Bad experience

    I need to replace sensor in my car , I called and took appointment then she made order and told my thebprice is $285.when I went their she told ...


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    I need to replace sensor in my car , I called and took appointment then she made order and told my thebprice is $285.when I went their she told my sorry we can't repair it today . I asked her " why ? " you gave my this time And we can give you this price also the price is $365 That's crazy!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Satisfied Customer
    January 2, 2017

    I recently purchased a used car and was pleased with the customer service. I believe I got a fair deal without pressure to buy. In the day or tw...


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    I recently purchased a used car and was pleased with the customer service. I believe I got a fair deal without pressure to buy. In the day or two following the purchase, I noticed a couple of potential problems with the vehicle and returned to Haley. I could not have been treated better. They took care to make sure the problems were resolved (although one was user error). Russell spent over an hour helping me to set up my bluetooth connections. He went above and beyond expectations to resolve a connection issue which turned out to be a smartphone app issue. Everyone I dealt with went out of their way to ensure a good customer experience for me. At no time did I feel it was simply to expediate a sale but rather to develop a customer relationship. I think this was the most pleasant car purchase experience I have had.

    Does recommend this dealer

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  • Great customer service
    January 2, 2017

    It was a pleasure buying my Toyota be chick at Haley Toyota. The staff was very friendly and Knowledable and they answered all of my questions in ...


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    It was a pleasure buying my Toyota be chick at Haley Toyota. The staff was very friendly and Knowledable and they answered all of my questions in deep detail. They were very patient and made me feel comfortable in my very first purchased vehicle.

    Does recommend this dealer

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  • 2009 Lexus ES350 Purchase
    January 2, 2017

    Excellent experience from shipping car from Atlanta to driving away from dealership in my new Lexus. Sean & Rand were very knowledgeable & helpful...


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    Excellent experience from shipping car from Atlanta to driving away from dealership in my new Lexus. Sean & Rand were very knowledgeable & helpful in making my decision to purchase.

    Does recommend this dealer

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  • First time car buyer
    December 2, 2016

    Had a GREAT! First experience with Mike and Sean. Very easy to work with, gave me all the information i needed, helped me in so many ways. Love th...


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    Had a GREAT! First experience with Mike and Sean. Very easy to work with, gave me all the information i needed, helped me in so many ways. Love these two, would highly recommend!

    Does recommend this dealer

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  • Great experience!
    November 18, 2016

    I had a great experience with Sean and Michael. They were so easy to work with and understood that I didn't have a ton of time to spend in a deale...


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    I had a great experience with Sean and Michael. They were so easy to work with and understood that I didn't have a ton of time to spend in a dealership doing paperwork. I was in and out in an hour, and most of that was the test drive! Very friendly, not pushy and I would suggest them to anyone. We will buy here again.

    Does recommend this dealer

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  • Great Experience
    October 3, 2016

    I purchased a pre-owned Honda Civic at Haley Toyota Certified Center. The staff was great to work with, the pricing was fair and hassle free.


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    I purchased a pre-owned Honda Civic at Haley Toyota Certified Center. The staff was great to work with, the pricing was fair and hassle free.

    Does recommend this dealer

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  • Pre owned 2015 Nissan Altima
    October 3, 2016

    100%satisfied good people to deal with, best place to shop for used cars everyone very friendly I would recommend everyone!got what I was looking ...


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    100%satisfied good people to deal with, best place to shop for used cars everyone very friendly I would recommend everyone!got what I was looking for!

    Does recommend this dealer

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