BM Motorcars Hours
With a friendly and helpful sales staff, highly skilled mechanics and multiple automotive certifications we are your bes
t pre-owned automotive dealer. Disclaimer: To honor the advertised price; customer must print vehicle listing, present at time of arrival at dealership and acquire manager's signature. Our prices are based on financing through BM Motorcars and does not include charges such as, but not limited to: License, Title, Registration Fees, State or Local Taxes, Dealer Prep or Delivery Fees. We are not responsible for any typographical errors and we make no representations, expressed or implied, to any actual or prospective purchaser.
"GREAT QUALITY CARS AT WHOLESALE PRICES !!!"
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Excellent dealership. They treated me very fair and went above and beyond to help me out. Price on truck was very great. The salesman / manager Bob really... was great !
The car I bought is fantastic, however, there have been a few problems with the salesman we worked with. First, there were problems finding my license... plates. I wanted to keep my plates from my previous car and somehow they were "unable" to be found. My husband went in to have some cosmetic damage fixed on my car (it was from the previous owner and they were kind enough to offer to fix it for free) and he asked where they were. They were just sitting in the dealership in plain sight. Secondly, we have been waiting for my registration. Understanding the Covid situation, things can not be processed quickly, however, they have received our registration and told us to come pick it up. They have always asked us to come pick things up as opposed to mailing them, but with our schedules, it's difficult for us to go during the weekdays and even weekends. It supposedly has been mailed 2 weeks ago and we still have not received it. Thirdly, we were not informed that the tires on my 2017 SUV were completely worn down. We only bought my car about 2 months ago. I was driving and received a flat tire, and ended up needing to get 4 brand new tires. Customer service representatives have always been friendly and willing to help. The issue we have had is when we call they always direct us to our salesman, Val. We have called him quite a few times regarding issues about the license plates, spare key, coming in to fix the cosmetic damage, and the issue with the tires. We call, email, and send text messages without ever hearing back from him. It's as though he made his sale and now has nothing to do with us. I will say the price of my car was great and the buying process wasn't too stressful, but when there are issues once the sale is over there is no longer the support we were told we would receive from our salesperson which unfortunately we feel affects the overall rating of customer service. If you're looking for a good car then I suggest coming here, but just be aware that if any problems arise with your vehicle then you may not get the assistance you need.
My boyfriend and I was looking for a used car. It was time to upgrade our older car. We went to like 4 other dealerships before coming here, as our last... resort, since the others were lying about the prices on the websites or had xxxxty service. Finally, when we arrived, they had the exact car we were looking for and had the same exact price as it was stated on the cars.com website, unlike the other lying car dealerships! Brandon took care of us and did an AMAZING job. My boyfriend is a very picky customer, but Brandon took this time and helped us find the perfect car for us. He was very honest unlike other salesman and provided us with the best finance options, and laid everything out on the table. I will definitely recommend this place to anyone looking for a car! And definitely ask for Brandon! He was the best! :)
Extania was amazing. I mean absolutely the best! She is very informative and makes you feel extremely comfortable and perfect to work with! She is a pleasure!...
Excellent service, professionalism, and care. Great communication top to bottom. Mike was amazing. He made the process so smooth and really a great experience... for my first car purchase.
Bought from them online and got a really good deal on financing. Car was also beautiful and ran exactly as expected. Great experience working with them
I bought my car with her. Very professional, she's kind, she understand your needs, she's knows how to do her job very well. I definitely recommend her....
Extania and her team were great to work with. She explained everything and addressed all my concerns. I recommend her and her team to anyone
I just bought a car in mbmotor and had a great experience. Extania Olivo is very helpful and professional, I highly recommend her and BM Motor Cars for... anyone looking to purchase a car.
I work finance all the way in Washington state and worked with Jon on a deal for a mutual customer. Jon was very efficient and quick with his responses!... We were able to get everything done within a matter of minutes granted the distance! If you want efficiency go to Jon at BM Motor Cars!