Van Nuys Auto Depot

Reviews

This dealer has no recent reviews and is not rated.

4 lifetime reviews.

  • 1.0 out of 5
    January 28, 2013

    Drove for an hour to get there before they close (7pm according to their website). Was there at 6pm personal there told me they were closing as they hurried... me out the door. I said to the man "ok, you obviously don't want to sell a car" and walked away.... I had 10,000 cash in the car I was going to buy one of their used mini coopers. The man was extremely rude and clearly a horrible salesman. STAY AWAY from this sorry dealership.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    October 15, 2012

    Horrible customer service avoid this place there cars look better in pictures and not in person

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2012

    Horrible experience. The manager wanted me to agree to the purchase price of the car I was interested in BEFORE I allowing me to test drive the car. Who... does that??!! Shady.. Sorry, my business went elsewhere.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 21, 2012

    I CALLED IN TO ASK IF THEY WOULD BE ABLE TO FINANCE ME DUE TO ME HAVING BAD CREDIT,, THEY TOLD ME THEY SPECIALIZED IN HELPING PEOPLE REBUILD THEIR CREDIT... AND PURCHASING A CAR WOULD HELP... I SHOWED UP AND THEIR CUSTOMER SERVICE WAS GREAT ,,, THEIR EMPLOYEE ALBERT WAS WONDERFUL LISTENING TO ALL OUR NEEDS,,, THE OTHER GUY A.D MADE SURE WE WERE SATISFY NOT ONLY WITH THE SERVICE BUT TO ENSURE THE CONTRACT WAS EXPLAINED TO US AND THAT WE WERE HAPPY WITH OUR PAYMENTS.. WE WENT TO SOMANY DEALERS WITH THE SAME PITCH WE FINANCE ANYONE AND CAME OUT EMPTY AND WITH THESE GUYS THEY ARE THE REAL DEAL...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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