Tom Bush BMW MINI Jacksonville

Reviews

Average Ratings

4.9
319 lifetime reviews.
  • Mr. Patel is the BEST!!!

    A few weeks back I had to trade in my car because the check engine light kept coming on. I was fed up and had to trade in my car because I was abo...

    Dealer Response

    Thank you Tylers for your business and for sharing purchasing experience from Mr. Patel with us! Let us know if there is anything else we can do f...


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    A few weeks back I had to trade in my car because the check engine light kept coming on. I was fed up and had to trade in my car because I was about the take a family trip and NEEDED a reliable car. The Sales Manager referred me to Mr. Patel and he helped out TREMENDOUSLY!!! He did everything in his power to get every penny that was owed to me. In the end I walked out with a brand new 2015 RED X3. Without his help, I would have lost my marbles!!! My family thanks you from the bottom of our hearts for giving us a reliable car to take our road trip in comfortably, in style and with absolutely no worries. THANK YOU SO MUCH!!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Tylers for your business and for sharing purchasing experience from Mr. Patel with us! Let us know if there is anything else we can do for you. We look forward to maintaining your BMW X3 in the future. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • Robert Lawson

    Robert Lawson is great to work with. Easy going and takes good a care of his customers. Can't wait for my car to break down again. LOL


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    Robert Lawson is great to work with. Easy going and takes good a care of his customers. Can't wait for my car to break down again. LOL

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Walt Pickens is my trusted advisor

    I have been purchased everything from a Volkswagen Jetta, Acura CLS and Infiniti G35 from Walt, as well as trading in my older vehicles at Tom Bus...

    Dealer Response

    Thank you Jordan for your CONTINUED business and for sharing your experience with Walt Pickens! He is a true asset to our company and we consider ...


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    I have been purchased everything from a Volkswagen Jetta, Acura CLS and Infiniti G35 from Walt, as well as trading in my older vehicles at Tom Bush BMW. Walt is more than my salesman, but a trusted advisor who helps me navigate the process of getting into the best vehicle for my situation, and at a price and payment that works for me. He sends hand written letters to check in and thank me for my business. He is a true professional that brings me back every time. You guys have the best of the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Jordan for your CONTINUED business and for sharing your experience with Walt Pickens! He is a true asset to our company and we consider ourselves lucky to have him. We look forward to assisting you again in the future. In the meantime, please drive safely so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • Genius technology

    Met with Don Newell for Genius Technology Very professional ,patient w/great knowledge of the car new technology Helped me in getting to use this...

    Dealer Response

    Thank you Ms. Ballard for your business and for sharing your Encore experience with Don Newell. We look forward to maintaining your BMW in the fut...


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    Met with Don Newell for Genius Technology Very professional ,patient w/great knowledge of the car new technology Helped me in getting to use this new tech Would definetly recommend him to other BMW car owners Thanks Don!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Ms. Ballard for your business and for sharing your Encore experience with Don Newell. We look forward to maintaining your BMW in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • A enjoyable car shopping experience!

    I cannot say enough about how pleasant my car shopping experience was with Todd Thompson. He was very easy going and a real down to earth profess...

    Dealer Response

    Congratulations Zachary on your new BMW! Thank you for your business and for sharing your purchase experience with Todd. We look forward to mainta...


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    I cannot say enough about how pleasant my car shopping experience was with Todd Thompson. He was very easy going and a real down to earth professional. He went out of his way to make sure I had everything I needed, and all the information I required to make an informed purchase. Never did I feel like I was being persuaded into buying something. I highly recommend you make your next purchase with Todd at Tom Bush BMW.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations Zachary on your new BMW! Thank you for your business and for sharing your purchase experience with Todd. We look forward to maintaining your BMW in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • Luis was amazing!

    Luis listened to my budget and made it happen. My first BMW and I love it.

    Dealer Response

    Congratulations Cheryl on your first BMW! Thank you for your business and for sharing your purchase experience with Luis. We look forward to maint...


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    Luis listened to my budget and made it happen. My first BMW and I love it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations Cheryl on your first BMW! Thank you for your business and for sharing your purchase experience with Luis. We look forward to maintaining your vehicle in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • Susan Doyle (Smith)

    I want to take the opportunity to thank Susan Doyle (Smith) for her dedication to customer service, she is the consummate professional with every ...

    Dealer Response

    Thank you John for your recent service business and for sharing your experience with Susan. We look forward to maintaining your MINI in the future...


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    I want to take the opportunity to thank Susan Doyle (Smith) for her dedication to customer service, she is the consummate professional with every one of my visit to Tom Bush Mini. She never ceases to amaze me, with her wealth of knowledge and suggestions regarding my visit. She also takes the time to inquire about my mum, bringing her approach to customer service on a personal level. I always value the time that I spend with Susan. I want her to continue being with Tom Bush Mini.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you John for your recent service business and for sharing your experience with Susan. We look forward to maintaining your MINI in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • Service Advisor Wayne Copeland

    I had an issue with my Mini Cooper, I contacted the service department, I spoke to Wayne, who asked me to bring my Cooper in the afternoon. The ma...

    Dealer Response

    Thank you John for your recent service business and for sharing your experience with Wayne. We look forward to maintaining your MINI in the future...


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    I had an issue with my Mini Cooper, I contacted the service department, I spoke to Wayne, who asked me to bring my Cooper in the afternoon. The matter was corrected immediately. Wayne is always the consummate professional, greeting me with a hello and how can I help you approach. I am always satisfiied with my interactions with Wayne. He is an asset to have at Tom Bush Mini.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you John for your recent service business and for sharing your experience with Wayne. We look forward to maintaining your MINI in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • A great buying experience

    Picked up my 2011 BMW Z 4 last week from Tom Bush BMW. Luis Cruz handled all the details as I did most of the transaction over the phone and via ...

    Dealer Response

    Congratulations Roy on your new Z4! Thank you for your business and for sharing your purchase experience with Luis. We look forward to maintaining...


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    Picked up my 2011 BMW Z 4 last week from Tom Bush BMW. Luis Cruz handled all the details as I did most of the transaction over the phone and via email. He is a true professional and if you are in the market for a quality vehicle I recommend you ask for Luis. You will not be disappointed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations Roy on your new Z4! Thank you for your business and for sharing your purchase experience with Luis. We look forward to maintaining your vehicle in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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  • Bill Stewart is a "Super" Salesman!!!!!!!!!!

    This is the First Time l Visited the TOM BUSH Dealership and it was a Great Experiance. Everyone was Well Versed in the BMW and answered All of my...

    Dealer Response

    Thank you Tom for shopping with us and sharing your experience with Bill. We look forward to assisting you again in the future. Let us know if the...


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    This is the First Time l Visited the TOM BUSH Dealership and it was a Great Experiance. Everyone was Well Versed in the BMW and answered All of my Concern"s. GOOD JOB Mr. Bill Stewart!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Tom for shopping with us and sharing your experience with Bill. We look forward to assisting you again in the future. Let us know if there is anything else we can do for you. Please drive safe so we don't see you at Tom Bush Collision Center and remember, #ItCanWait. ~Brian Bush


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