Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
523 lifetime reviews. Includes reviews of Wellesley Mazda from DealerRater.com
  • Fantastic customer service

    Paul was great and super attentive. The entire process was easy and I'm very happy with my purchase. There was constant communication from when I ...


    Show Full Review

    Paul was great and super attentive. The entire process was easy and I'm very happy with my purchase. There was constant communication from when I purchased the car until when I picked it up. They also worked with me a lot on negotiating a price for the car as well as my trade in.From sales to finances to delivery, the customer service overall was fantastic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience: Fast and Efficient Service
    June 20, 2017

    I rated Wellesley Mazda a 5 star because I was greeted with a smile as soon as I walked in the door until I drove away in my new CX-3. I knew what...


    Show Full Review

    I rated Wellesley Mazda a 5 star because I was greeted with a smile as soon as I walked in the door until I drove away in my new CX-3. I knew what I wanted and sat with Mike W. who walked me through the buying process. He asked a number of questions, was thorough but also efficient and made the transaction as seamless as possible. He communicated through text when appropriate which was convenient for me as taking phone calls during the day is not always feasible. The quote was very competitive and I appreciated their transparency.

    Does recommend this dealer

    Hide Full Review
  • Carlos was awesome!
    June 20, 2017

    I came to Wellesley Mazda one day after having a REALLY bad experience in Norwood...exactly what the general perception of buying a car is; painfu...


    Show Full Review

    I came to Wellesley Mazda one day after having a REALLY bad experience in Norwood...exactly what the general perception of buying a car is; painful, obnoxious, sleazy and stressful. I was completely turned off by that experience and walked into this dealership expecting much of the same. However, I instantly liked Carlos from the initial handshake and things just went up from there. He treated me with respect, once I told him that I was making the purchase and not my boyfriend, who was also with me, and I never once felt that I was being 'hosed' or taken advantage of! He explained every option to me that I was interested in hearing about and then proceeded to price out several different cars; makes, models, features, etc. They also offered me a fair trade in value for my car, which was key in my decision making. But mostly, it was Carlos's low-pressure, no BS approach that led to me saying YES! Also, Alex Kamergorosky sat IN the car with me and thoroughly showed me every single feature and answered my numerous questions like a champ and did not seem annoyed at all (or, he hid it REALLY well anyway- ha!). I am in LOVE with my CX-5 and look forward to my long relationship with it! I also plan to have it serviced in Wellesley even though I do live in Norwood - but I refuse to give them my business after my ordeal there. Thanks so much for the awesome experience! Keep up the awesome work! I will for sure send anyone I know looking for a new car your way!

    Does recommend this dealer

    Hide Full Review
  • Happy Customer

    Mike W. was a pleasure to work with! He made the process efficient and easy for a first-time buyer:-) I had previously done my homework visiting 3...


    Show Full Review

    Mike W. was a pleasure to work with! He made the process efficient and easy for a first-time buyer:-) I had previously done my homework visiting 3 other MAZDA dealerships in the Boston area. Immediately, I was impressed with Wellesley's commitment to being transparent and providing honest quotes. Mike was thorough in explaining what the buying-process entailed and hustled so I would have a car for the weekend. I am appreciative he made car buying a positive experience for me. Certainly more than I expected:-)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wellesley Mazda and Henry were great!
    June 11, 2017

    Had a great experience with Wellesley Mazda and with Henry, our sales consultant. Henry was very pleasant and quick to respond to any questions. H...


    Show Full Review

    Had a great experience with Wellesley Mazda and with Henry, our sales consultant. Henry was very pleasant and quick to respond to any questions. He was not pushy at all and took the stress out of the situation. Would highly recommend.

    Does recommend this dealer

    Hide Full Review
  • Great experience working w/ Krystal . . .
    June 1, 2017

    Krystal was terrific ~ knowledgeable, professional, and a no pressure sales approach which left us feeling very comfortable navigating the car ...


    Show Full Review

    Krystal was terrific ~ knowledgeable, professional, and a no pressure sales approach which left us feeling very comfortable navigating the car buying process. It was a pleasure to work with her and I would personally recommend her to anyone interested in buying a Mazda. The sales manager Rodrigo was also great to work with (more than reasonable when my mechanic checked out the used car we were considering, and pointed out a few minor things that needed attention). All in all I would definitely return to Wellesley Mazda and specifically work with Krystal in the future! Eileen

    Does recommend this dealer

    Hide Full Review
  • My first new car!
    June 1, 2017

    Overall my experience at Wellesley Mazda was great. Going over there I was preparing myself for a high pressure sales pitch but it turned out to ...


    Show Full Review

    Overall my experience at Wellesley Mazda was great. Going over there I was preparing myself for a high pressure sales pitch but it turned out to be quite the opposite. Krystal was super friendly, helpful, knowledgeable, and professional. I felt relaxed and at ease. I went back 2 weeks later and bought a Mazda3!

    Does recommend this dealer

    Hide Full Review
  • Thank you Henry Diep

    Recently my son wanted to purchase a new mazda CX-5 and he brought me along to see what he had in mind. I met the car salesman Henry Diep and he w...


    Show Full Review

    Recently my son wanted to purchase a new mazda CX-5 and he brought me along to see what he had in mind. I met the car salesman Henry Diep and he was a pleasure to work with. He spent a lot of time answering my questions and was always very professional. I would definitely recommend to speak with Henry when looking for a car at Wellesley Mazda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing car and the amazing salesman
    May 30, 2017

    I recently bought a 2017 CX-5 from Wellesley Mazda and Henry Diep. From the start I was treated with the utmost respect and kindness that I have n...


    Show Full Review

    I recently bought a 2017 CX-5 from Wellesley Mazda and Henry Diep. From the start I was treated with the utmost respect and kindness that I have never received at any other dealership. I came in on a rainy sunday and was greeted by Henry Diep. I told him what I was looking for in a car and he was able to guide me in the right direction. The patients that he showed with my parents and girlfriend was wonderful. I personally knew which car I wanted after his counseling but my father gets a little pushy and asked many questions about the car. Henry was able to answer all his questions and put him at ease which is a remarkable feat in itself. I never felt pressured into buying a car and even when I decided he was able to make the transaction smooth and seamless. Wellesley Mazda is amazing and Henry Diep the man to see if you want to buy a car.

    Does recommend this dealer

    Hide Full Review
  • Straight Forward no BS
    May 30, 2017

    I am a college student navigating my way through the car buying process. Being a first time car buyer there is a lot to learn and an unease feelin...


    Show Full Review

    I am a college student navigating my way through the car buying process. Being a first time car buyer there is a lot to learn and an unease feeling every step of the way. Working with Henry was a pleasure and he took care of my concerns and really valued what I wanted in my car and what worked with me financially. Henry was very patient with me, allowed me time to think about my options and never pressured me into buying a car. I really appreciated his dedication to get me in a car that works for me!

    Does recommend this dealer

    Hide Full Review