Apple Chevrolet Buick of Northfield

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Reviews

Average Ratings

4.8
163 lifetime reviews.
  • Excellent Customer Service

    My recent purchase experience at Apple Chev of Northfield was more than excellent. There were a couple of bumps along the way, but the entire te...

    Dealer Response

    Laura, So glad to hear that you had a nice experience at Apple Chevrolet Buick. Thank you for your review! Enjoy your new car and call us if you n...


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    My recent purchase experience at Apple Chev of Northfield was more than excellent. There were a couple of bumps along the way, but the entire team handle my every concern with confidence and professionalism. I would definately recommend others the give this dealership the opportunity on their next vehicle purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Laura, So glad to hear that you had a nice experience at Apple Chevrolet Buick. Thank you for your review! Enjoy your new car and call us if you need anything. Afton- Customer Service


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  • Time for New Wheels - Found it!

    Met our sales rep outside on a cold, wet and rainy day. He asked me if he could help and we went inside to talk. I told Larry Anthony of Apple A...

    Dealer Response

    FoMan1, Thank you for taking this time to write this review. I am glad Larry was able to find you the right vehicle and all the features in it! Th...


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    Met our sales rep outside on a cold, wet and rainy day. He asked me if he could help and we went inside to talk. I told Larry Anthony of Apple Autos in Northfield, MN, that I was looking at Equinox trucks. We talked about 40 minutes, then I said that I would go pick up my wife and would return. After doing so, we took a test drive; Larry explained several features, crunched some numbers and I returned the next morning with a check, got about a thirty five minute briefing on the MANY features, then drove off in Patriot Blue, 2017 Equinox. Now if I can just figure out and remember all the 'bells and whistles.' dkf

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    FoMan1, Thank you for taking this time to write this review. I am glad Larry was able to find you the right vehicle and all the features in it! Thank you for your business.


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  • Larry Anthony is a great advocate for customers!

    By far one of the best car buying experiences we have had, and we have dealt with many dealerships over the years. They were very accommodating i...

    Dealer Response

    Kurt, Thank you for writing this review. I am glad Larry was able to give you a great car buying experience! We look forward to working with you i...


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    By far one of the best car buying experiences we have had, and we have dealt with many dealerships over the years. They were very accommodating in working through some unique situations that we encountered. Larry Anthony in Sales is a pleasure to work with, and I know we will be back for future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kurt, Thank you for writing this review. I am glad Larry was able to give you a great car buying experience! We look forward to working with you int he future.


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  • Purchased a used 2014 Toyota XLE

    Larry Anthony was a helpful and knowledgeable sale person. Over the years I have purchased 15 vehicles from several dealerships, this buying exper...

    Dealer Response

    Loy, Thank you for the 5 stars. Glad Larry was about to help you find the right vehicle. Thank you for shopping Apple Autos!


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    Larry Anthony was a helpful and knowledgeable sale person. Over the years I have purchased 15 vehicles from several dealerships, this buying experience was the most enjoyable and relaxing experience of them all. The entire staff were very respectful, kind and courteous.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Loy, Thank you for the 5 stars. Glad Larry was about to help you find the right vehicle. Thank you for shopping Apple Autos!


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  • Took the time to do it right.

    Service department did a great job updating software for infotainment screen. (Blank screen after startup.) After updates they went over operation...

    Dealer Response

    Hi Paul. Thanks for writing a review. Happy to hear we could help you out. We are always here to help!


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    Service department did a great job updating software for infotainment screen. (Blank screen after startup.) After updates they went over operation of everything, making sure system was 100%. System is much faster now, no waiting for the backup camera to come on. A big thumbs up to Cory and crew techs in service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Paul. Thanks for writing a review. Happy to hear we could help you out. We are always here to help!


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  • Ty in Service Goes the Extra Mile! Thank you Ty!!

    Ty was amazing! He took the time to explain what was happening with our Buick. He spent time making sure it was fixed before we picked it up. N...

    Dealer Response

    Hi Heidi and Sam. Thanks for taking the time to write a review! We are happy to hear you had such a great visit with Ty!


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    Ty was amazing! He took the time to explain what was happening with our Buick. He spent time making sure it was fixed before we picked it up. Never once did we get the "I'm to busy or there is nothing wrong with your car" attitude from him. He spent time explaining in detail what they did and why it was happening. Thank you Ty! You have made me a loyal customer of Apple Chev/Buick.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Heidi and Sam. Thanks for taking the time to write a review! We are happy to hear you had such a great visit with Ty!


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  • Great service, friendly peolpe.

    We saw this truck online, thought it was a good deal, came down to test drive and bought it same day. Art was friendly and knowledgeable. Thank yo...

    Dealer Response

    Thank you for writing to us about your great experience working with Art and purchasing your new vehicle. We are very glad to hear that you were a...


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    We saw this truck online, thought it was a good deal, came down to test drive and bought it same day. Art was friendly and knowledgeable. Thank you Art

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for writing to us about your great experience working with Art and purchasing your new vehicle. We are very glad to hear that you were able to find a new vehicle that fit your wants and needs and we look forward to working with you again in the future!


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  • Wonderful Experience

    Richard Hervieux was the main person I worked with during the sale. He was so wonderful and went above and beyond what I expected from someone sel...

    Dealer Response

    Thank you for writing to us about your great experience working with Rich. We are very glad to hear that we were able to provide you with great cu...


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    Richard Hervieux was the main person I worked with during the sale. He was so wonderful and went above and beyond what I expected from someone selling me a car. He was very knowledgeable and offered a lot of information without making me feel belittled which I have felt from other dealers in the past especially being a female. He made me feel like family and really made me feel special while helping me find the perfect truck.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for writing to us about your great experience working with Rich. We are very glad to hear that we were able to provide you with great customer service and new vehicle! We look forward to working with you again soon!


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  • Great Sales Experience!

    Apple Auto took care of me right from the time I walked in the door. Met with a smiling face and took their time to get to know me before just mak...

    Dealer Response

    Thank you for writing to us about your experience working with our sales team. We are very glad to hear that you were treated with excellent custo...


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    Apple Auto took care of me right from the time I walked in the door. Met with a smiling face and took their time to get to know me before just making a sale.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for writing to us about your experience working with our sales team. We are very glad to hear that you were treated with excellent customer service. It is something Apple Autos that we strive for. We look forward to working with you again soon!


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  • Not pushing like others

    Was great to work with our salesman Rich. Not pushing and making you feel you need to buy it NOW. Was able to walk out and think about our decis...

    Dealer Response

    Thank you for stopping out at our dealership and writing us a great review. We are very happy to hear that Rich was able to help you out and get a...


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    Was great to work with our salesman Rich. Not pushing and making you feel you need to buy it NOW. Was able to walk out and think about our decision over night. Great dealership. Very happy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for stopping out at our dealership and writing us a great review. We are very happy to hear that Rich was able to help you out and get all your car buying needs taken care of. We look forward to working with you again soon!


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