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Audi San Juan

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:30 AM - 5:00 PM

Audi San Juan Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

Welcome to Audi San Juan, new 2019 and used Audi dealer, where customer service is our passion! Here at Audi San Juan every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put, we are dedicated to your complete satisfaction.

...



You, our customers and friends are ultimately at the heart of all that we do. Our state of the art facility is designed for your comfort. We strive day in and day out to constantly exceed your expectations.

""How may we be of service""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
312 lifetime reviews. Includes reviews of Audi San Juan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 10, 2019

    All people very gently many efforts for accommodation, fast response and complete knowledge of vehicles! Full description of all my doubts. The people... of financial services fast answer!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Laurah Herrera

    Internet Director

    (4.9) 21 reviews

    Randy Mora

    Audi Brand Specialist

    NOT RATED

  • 5.0 out of 5
    November 7, 2019

    I cannot say enough good about my experience with Audi San Juan. Everything was conducted over the telephone, with no problems. Audi San Juan is many miles... from Austin, where I live. I was dreading the drive or flight from Austin. Amazingly, Audi San Juan told me that they would deliver my new car directly to my home. They arrived in a beautiful trailer with my car. The front of the trailer had a beautiful picture of an Audi R8. The trailer was also clear on the side so that you could see my car. I purchased an Audi TT-RS. This is a fabulous sports car that is unbelievably fun to drive. I currently own 14 cars and 13 motorcycles. I own everything from a Ferrari F12 Berlinetta, to two awesome mini coopers, jags, Astons & Lotus's and I have to say, that for the price, the Audi TT RS is the most awesome car I have ever driven. I bought it as an all wheel drive bad weather car and have fallen in love with it. The guys that showed up at my home were very, very terrific, courteous and knowledgeable. I unreservedly recommend Audi of San Juan, and the splendid Audi TT RS, what a car!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    ADRIAN DIAZ

    Audi Brand Specialist

    (4.8) 24 reviews

    Christian Garcia

    Internet Manager

    (4.8) 21 reviews

  • June 14, 2014

    The experience here at Audi San Juan has been like no other; from their customer service, vehicles, and overall willingness to help is second to none!... Today I take home my second Q7. I strongly recommend that if you are looking for a new vehicle and world class customer service, come visit Joaquin Fernandez at Audi San Juan!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Jessica. We appreciate your time and most importantly your business. Enjoy your Q7.

  • 5.0 out of 5
    October 17, 2019

    Ruben is the best, most accommodating Sales Rep on the lot! Everyone we dealt with was friendly and professional beyond words!! We look forward to becoming... repeat customers.

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ruben Lopez

    Audi Brand Specialist

    NOT RATED

  • 5.0 out of 5
    October 13, 2019

    Audi San Juan has the best quality vehicles and service compared to any, Im a returning customer and will continue with Audi in the future.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    I purchased a used vehicle from them and they were very helpful and supportive through the process. I do recommend this dealership fro the friendly disposition.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan "JC" Moreno

    Audi Brand Specialist

    (5.0) 26 reviews

    Laurah Herrera

    Internet Director

    (4.9) 21 reviews

    Ruben Reyes

    Pre-Owned Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 3, 2019

    Great service and customer service. Gracie was very knowledgeable. Took the time to call me after sale to make sure everything was good and if I needed... anything else.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gracie Cornejo

    Audi Brand Specialist

    (5.0) 34 reviews

  • 5.0 out of 5
    October 2, 2019

    It's obvious Audi San Juan promotes a corporate culture that is built upon a great customer experience and courteous staff. My salesperson, Alex L.,... handled the purchase and trade-in of my vehicle in a very professional, courteous manner--not pushy or intimidating. The entire Audi staff bent over backwards to make sure I was comfortable with the various decisions I made associated to the purchase, trade-in, financing, and delivery of my vehicle. The 9:15 PM delivery (I live 263 miles from the dealership) of my vehicle the next evening was quite impressive since it was delivered on a truck that elevated the vehicle, had glass sides and high-intensity lights that really showcased the vehicle for the entire world to see. The man that delivered my vehicle was also extremely nice. The Audi service team was very welcoming from the time I drove in to the service department for the vehicle's window tinting to the time I left with a loaner vehicle. Their technological capabilities were top notch and really helped expedite the service requisition and car loaner process. My vehicle was promptly serviced and I was called when the vehicle was ready for pickup. Kudos to the Audi San Juan Owner, Management and entire Staff for a job well done from sales to service!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Leal

    Audi Brand Specialist

    (4.3) 7 reviews

  • 5.0 out of 5
    October 2, 2019

    This is my first time with Audi and I'm very glad to choose this dealership, the staff treated me super nice and they gave me the best deal to stay with... them

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gracie Cornejo

    Audi Brand Specialist

    (5.0) 34 reviews

  • 1.0 out of 5
    October 1, 2019

    My experience with audi has been nothing but lies.. I feel I was lied to since the moment i walked in. I was told my trade in was too old and I couldn't... get anything for it when they sold my car within 3 days. I was given the car I purchased after 5 days of them having it. They had said they had ordered parts and tires from Europe since the car I purchased is from over there. Come to find out, the parts were there all along. When I get my car back, the sales guy (alexis) drops off my car on empty when i was promised a full tank of gas and dirty. And it just continues.. the tires they put on my car were used and also the warranty they sold me is just for them to make money. Very dissatisfied with them.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Leal

    Audi Brand Specialist

    (4.3) 7 reviews

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