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Great quality cars. They treated me fair and the price was competitive. They made the entire process as painless as possible. This my third Volvo.... The 2nd from this dealership.
Brought the car in for routine oil change and tire rotation. The S90 T8 plugin hybread has performed flawless the 2 years of ownership. Was told on the... visit a software update was installed and a recall part had to be ordered. Need to return. One the way home the sunroof did no longer operate. Of more concern is the hybread system did not operate properly. Returned to do the update a week later and fix sunroof problem.5 hours later was told we need to return again because wrong part cam in for the recall. We will need to return again. We will see how the vehicle behaves for the week we wait for the part. Also no alternative transportation available is unacceptable for an upper level automobile dealership. Not a lot of confidence here.
Took 4 days on 3rd visit for EVAP problem. Same problem. $1100 repair bill and problem was not fixed. $600 replacement of PCV oil trap.
I received the best Volvo service I've ever had. Customer courtesy is present everywhere! I will return for all my service needs, as well as to purchase... my next Volvo.
Thank you Jason, and all at Long Volvo Of Chattanooga. Jason is very professional, knows what he is doing ! As always a good experience
This dealership excels at service! I live two hours away and could have purchased elsewhere and much closer but working with Long Volvo was one of my... best decisions. Two years now and they still treat me and my Volvo XC90 like I just purchased it!
Excellent service! Highly recommend the service department. Very friendly and answered all my questions. Service was completed quicker then I expected.... Will return in the future.
Excellent job. Timely service. Couldn’t have been happier. I arrived unannounced for 10K service. They took me in and had me taken care of in short order.... I was short on time and they got me out in plenty of time.
Staff was friendly and professional. Work done was completed as requested in a timely manner and beyond my expectations. I would recommend this dealership... to anyone and will continue to use them for my car repairs.
Harley was great to work with and easy to deal with! Everyone employee was very knowledgeable and friendly. I sent my wife back to learn all about the... vehicle and they took their time to walk her through all the features of the car as well has had the car cleaned. Would do business there again.