Chattanooga Volvo Cars

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 3, 2020

    Great quality cars. They treated me fair and the price was competitive. They made the entire process as painless as possible. This my third Volvo.... The 2nd from this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 16, 2019

    Brought the car in for routine oil change and tire rotation. The S90 T8 plugin hybread has performed flawless the 2 years of ownership. Was told on the... visit a software update was installed and a recall part had to be ordered. Need to return. One the way home the sunroof did no longer operate. Of more concern is the hybread system did not operate properly. Returned to do the update a week later and fix sunroof problem.5 hours later was told we need to return again because wrong part cam in for the recall. We will need to return again. We will see how the vehicle behaves for the week we wait for the part. Also no alternative transportation available is unacceptable for an upper level automobile dealership. Not a lot of confidence here.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    July 24, 2019

    Took 4 days on 3rd visit for EVAP problem. Same problem. $1100 repair bill and problem was not fixed. $600 replacement of PCV oil trap.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2019

    I received the best Volvo service I've ever had. Customer courtesy is present everywhere! I will return for all my service needs, as well as to purchase... my next Volvo.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2019

    Thank you Jason, and all at Long Volvo Of Chattanooga. Jason is very professional, knows what he is doing ! As always a good experience

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2019

    This dealership excels at service! I live two hours away and could have purchased elsewhere and much closer but working with Long Volvo was one of my... best decisions. Two years now and they still treat me and my Volvo XC90 like I just purchased it!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2019

    Excellent service! Highly recommend the service department. Very friendly and answered all my questions. Service was completed quicker then I expected.... Will return in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2019

    Excellent job. Timely service. Couldn’t have been happier. I arrived unannounced for 10K service. They took me in and had me taken care of in short order.... I was short on time and they got me out in plenty of time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 14, 2019

    Staff was friendly and professional. Work done was completed as requested in a timely manner and beyond my expectations. I would recommend this dealership... to anyone and will continue to use them for my car repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 8, 2019

    Harley was great to work with and easy to deal with! Everyone employee was very knowledgeable and friendly. I sent my wife back to learn all about the... vehicle and they took their time to walk her through all the features of the car as well has had the car cleaned. Would do business there again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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