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Reviews

Average Ratings

4.9
217 lifetime reviews.
  • Great buying experience.

    Started doing business at Riser Ford since 2009 and it is always a pleasure and worth the drive over from Little Rock. Today my wife is thrilled ...


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    Started doing business at Riser Ford since 2009 and it is always a pleasure and worth the drive over from Little Rock. Today my wife is thrilled to be driving home in her new Ford Expedition Limited. Thank you Paul Riser, Mike Standefer, and Joe Latham for the personal attention to our needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outsyanding Deal and Trade

    After a bad experience with Chrysler I went hunting for a new 2017 Ford Escape. Reached out to 6 local dealers for the configuration that met are ...


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    After a bad experience with Chrysler I went hunting for a new 2017 Ford Escape. Reached out to 6 local dealers for the configuration that met are needs. Only two offered to go out of their way to find us that exact car. Lisa over at Riser Ford responded in email and by phone. No canned response - directed to my specific request. Gave us 120% of her time and resources and found that exact car we wanted (in Texas) but she didn't stop there she went out of her way to make sure we got every dime possible on our trade-in. Dan, a school trained specialist, took us through ever aspect of our new vehicle. Presented that techy stuff at a level we understood. John the paper deal closer was there with everything ready to go. In and out in minutes, no high pressure sales for something we didn't want. Overall, after 30+ new car experiences this was the best. Thank you all those great people at Riser and a special thank you to Lisa Ware for bringing all this together.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Perfect Experience

    This was one of the easiest car buying experiences I've had. They had the exact car I wanted and was able to set up my financing the exact way I w...


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    This was one of the easiest car buying experiences I've had. They had the exact car I wanted and was able to set up my financing the exact way I wanted it. They were more than fair on trade in value. Staff was knowledgeable, friendly & seemed to value my time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Perfect Experience

    This was one of the easiest car buying experiences I've had. They had the exact car I wanted and was able to set up my financing the exact way I w...


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    This was one of the easiest car buying experiences I've had. They had the exact car I wanted and was able to set up my financing the exact way I wanted it. They were more than fair on trade in value. Staff was knowledgeable, friendly & seemed to value my time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent attention to customer needs

    Buying process was excellent!! Give Riser Ford a chance to earn your business!


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    Buying process was excellent!! Give Riser Ford a chance to earn your business!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Eva shuffield

    All the staff was very helpful and polite. They meet all our needs . They offered coffee and hot coco on that very cold day . It was a pleasure do...


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    All the staff was very helpful and polite. They meet all our needs . They offered coffee and hot coco on that very cold day . It was a pleasure doing busy with you. A very happy new Ford Escape owner.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying my new car

    Very great customer service! Mike and Freddy were excellent and very quick about everything. This was my first time buying a new car and they made...


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    Very great customer service! Mike and Freddy were excellent and very quick about everything. This was my first time buying a new car and they made it a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy customer

    Rodger was nothing but kind and understanding, he really went above and beyond to get me the deal I was looking for! Thank you so much!


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    Rodger was nothing but kind and understanding, he really went above and beyond to get me the deal I was looking for! Thank you so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service Department

    Great service department. Don't have time to write fifty charterers need to go feed my dogs. ...


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    Great service department. Don't have time to write fifty charterers need to go feed my dogs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • J D Krouse

    Folks at Riser such as Larry Jo and Dan, all Service Agents, Receptionist, etc. make me feel that they want me to come back. And when I visit, t...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Riser Ford Lincoln, we value our customers...


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    Folks at Riser such as Larry Jo and Dan, all Service Agents, Receptionist, etc. make me feel that they want me to come back. And when I visit, they make me feel like I am most welcome. As a Customer, that is what makes me come back.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Riser Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


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