Ewald Chrysler Dodge Jeep Ram of Oconomowoc

Reviews

Average Ratings

3.7
49 lifetime reviews. Includes reviews of Ewald Chrysler Dodge Jeep Ram of Oconomowoc from DealerRater.com
  • Caitlyn Sadowske a great listener!

    Caitlyn Sadowske and her associates at Ewald Dodge in Oconomowoc made the purchase of my new Durango one of the most pleasant buying experiences I...

    Dealer Response

    Tony, thanks for the great review! We're happy to hear you had a good time working with Caitlyn and Pete! We truly appreciate your business and we...


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    Caitlyn Sadowske and her associates at Ewald Dodge in Oconomowoc made the purchase of my new Durango one of the most pleasant buying experiences I have ever had. She listened intently and communicated throughout the process, focusing on my needs and concerns and alleviating them one by one. She was the consummate professional and I recommend her and Manager Pete Espinoza highly!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tony, thanks for the great review! We're happy to hear you had a good time working with Caitlyn and Pete! We truly appreciate your business and we look forward to seeing you again next time. Enjoy your new Durango!


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  • Purchase of new 2018 grand Cherokee
    November 13, 2017

    Have nothing but love for the people at ewald dealership especially Mike the gentleman who I personally dealt with. He had nothing but patience an...

    Ewald Chrysler Jeep Dodge Ram of Oconomowoc

    Thanks for the great review! We're happy to hear you had a good time working with Michael during your visit. We truly appreciate your business, a...


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    Have nothing but love for the people at ewald dealership especially Mike the gentleman who I personally dealt with. He had nothing but patience and honesty during the whole process. I have yet to get any service done yet but will be returning for future suv/truck purchases. #keep it real

    Does recommend this dealer
    Ewald Chrysler Jeep Dodge Ram of Oconomowoc

    Thanks for the great review! We're happy to hear you had a good time working with Michael during your visit. We truly appreciate your business, and we look forward to seeing you again next time!


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  • Good Experiance
    November 8, 2017

    Purchased my new Ram from Ewald. Had an idea what I was looking for, Mike was quick to respond to my internet request and get a convenient time fo...

    Ewald Chrysler Jeep Dodge Ram of Oconomowoc

    Thanks for the great review! We're happy to hear you had a good time working with Michael during your visit. We truly appreciate your business and...


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    Purchased my new Ram from Ewald. Had an idea what I was looking for, Mike was quick to respond to my internet request and get a convenient time for a test drive. Had a truck ready when I arrived. found the right truck quickly. helped with finance and walked through the process with me. Love my new Ram

    Does recommend this dealer
    Ewald Chrysler Jeep Dodge Ram of Oconomowoc

    Thanks for the great review! We're happy to hear you had a good time working with Michael during your visit. We truly appreciate your business and we look forward to seeing you again next time. Enjoy your new Ram!


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  • New vehicle
    October 26, 2017

    Ewald was great to work with. They found the vehicle I wanted at a good price and they gave me a fair price on my trade. Thank you Brett and Mike ...

    Ewald Chrysler Jeep Dodge Ram of Oconomowoc

    Thanks for the great review! We're happy to hear you had a good time working with Brett and Mike. We truly appreciate your business and we look fo...


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    Ewald was great to work with. They found the vehicle I wanted at a good price and they gave me a fair price on my trade. Thank you Brett and Mike Danning for taking care of me.

    Does recommend this dealer
    Ewald Chrysler Jeep Dodge Ram of Oconomowoc

    Thanks for the great review! We're happy to hear you had a good time working with Brett and Mike. We truly appreciate your business and we look forward to seeing you again soon!


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  • Only buy from Ewald if you don't care about good service.
    September 16, 2017

    Update to original review. Brett Ewald has reached out to me multiple times to try to rectify the situation. Since working with Brett Ewald he has...


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    Update to original review. Brett Ewald has reached out to me multiple times to try to rectify the situation. Since working with Brett Ewald he has been great at trying to just make situation right. Brett has stated he is now the General manager over the Ewald dealerships and is working to make sure the full car buying experience is great going forward and no one else has an experience as I had. During the short time working with Brett I can say I feel they will be much better going forward. The biggest take away for me is Brett just wanted to make the situation right and didn't really care about if I updated the reviews or not. That is true customer service. To not be looking for something in return but just taking care of the customer. If I could give less than one star I would. I have never bought a vehicle from a dealer and had them not care about the customer after the sale as little as Ewald does. Once they get your money they do not care about you. Multiple issues after I bought my 2015 Ram and I had to contact them multiple times just to get things fixed the one thing they promised they would fix. Then when I brought up multiple other issues they never tried to make it right. I would never buy another vehicle from Ewald. Spent $30,000 on a truck and following issues within the first week: 1) check engine light came on within 20 mins of driving home 2) 1/4 tank of gas, had to fill up before I even got home 3) Told me no issues or accidents on vehicle, found estimate in glove box for bumper repair. 4) Said they would fix windshield, I had to contact them multiple times to get the window fixed. 5) talked about how clean vehicles are, after having it had to have it detailed myself because they must have only ran a vacuum thru it.

    Does not recommend this dealer

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  • Run away, do not buy from Ewald

    If I could give less than one star I would. I have never bought a vehicle from a dealer and had them not care about the customer after the sale a...


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    If I could give less than one star I would. I have never bought a vehicle from a dealer and had them not care about the customer after the sale as little as Ewald does. Once they get your money they do not care about you. Multiple issues after I bought my 2015 Ram and I had to contact them multiple times just to get things fixed the one thing they promised they would fix. Then when I brought up multiple other issues they never tried to make it right. I would never buy another vehicle from Ewald. Spent $30,000 on a truck and following issues within the first week: 1) check engine light came on within 20 mins of driving home 2) 1/4 tank of gas, had to fill up before I even got home 3) Told me no issues or accidents on vehicle, found estimate in glove box for bumper repair. 4) Said they would fix windshield, I had to contact them multiple times to get the window fixed. 5) talked about how clean vehicles are, after having it had to have it detailed myself because they must have only ran a vacuum thru it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ewald Provides First Class Experience
    May 30, 2017

    Caitlyn Sadowske is a good listener and a caring and dedicated professional that delivered a truly wonderful new car buying experience. Five Stars...


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    Caitlyn Sadowske is a good listener and a caring and dedicated professional that delivered a truly wonderful new car buying experience. Five Stars in every regard!

    Does recommend this dealer

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  • Awesome experience!

    Had a great experience buying 2 new cars from Stevie Weed! It was an easy going experience that I would recommend to anyone looking!

    Dealer Response

    Kari, thanks for the great review! We're happy to hear you had a good time working with Stevie. We hope you enjoy your new vehicle!


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    Had a great experience buying 2 new cars from Stevie Weed! It was an easy going experience that I would recommend to anyone looking!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kari, thanks for the great review! We're happy to hear you had a good time working with Stevie. We hope you enjoy your new vehicle!


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  • terry

    THIS WAS AN OFF SITE WAREHOUSE SALE. I LOOKED AT A USED TRUCK. IT WASN'T WHAT I WAS LOOKING FOR. THE SALES PEOPLE WERE VERY POLITE AND FRIENDLY. A...

    Dealer Response

    Terry, thank you for your review. We're happy to hear your had a good time during your visit to our used car expo sale. We appreciate your taking ...


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    THIS WAS AN OFF SITE WAREHOUSE SALE. I LOOKED AT A USED TRUCK. IT WASN'T WHAT I WAS LOOKING FOR. THE SALES PEOPLE WERE VERY POLITE AND FRIENDLY. AND NO HIGH PRESSURE. IT WAS A PLEASANT EXPERIENCE MORE THAN AT MOST USED CAR SALES.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Terry, thank you for your review. We're happy to hear your had a good time during your visit to our used car expo sale. We appreciate your taking the time to stop out and we hope to see you again next time!


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  • Seriously lacking in any kind of profesionalism here
    March 11, 2017

    My experience with Ewald in Oconomowoc was extremely disappointing! First of all, I went there specifically because members of my family have ...


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    My experience with Ewald in Oconomowoc was extremely disappointing! First of all, I went there specifically because members of my family have purchased their vehicles there before and were happy about their treatment. Secondly, after doing research online, they also had the type of vehicle I was looking to possibly purchase. However, when I took time out of my day to go to their dealership, their customer service was severely lacking. After arriving there, I wandered around in their car lot for over 45 minutes and not a single salesperson ever bothered to come out and assist me. I know for a fact that there was more than one salesperson who saw me, because as I looked inside the dealership, I could see a couple of their salespeople just standing there looking at me through their windows. What makes this even more insulting, is the fact that when I followed up with the dealership via their website about this negative experience, I was told specifically that they would have a Manager contact me about my experience and see if there was something that they could do to make things better to have me come back and give them a second try. Well, once again the experience was quite disappointing since here again I also NEVER contacted by a manager as promised. Apparently customer service or follow up is not a strong point of this dealership.

    Does not recommend this dealer

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