They had the vehicle we wanted, but lacked the customer service or professionalism we wanted. They were slightly dishonest with us, unwilling to waive... most of the ridiculous fees, and wrote us off the second they got their money. My advice would be to shop around, and if they have the vehicle you really want then get a quote somewhere else first to see what fees are to be expected. Then be very clear on what they will do and by when.
My experience with Brandon was exceptionally good. There was zero pressure. If that's a sales tactic, it worked for me! I recommend Henry Clay to anyo...ne.