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Reviews

Average Ratings

4.3
336 lifetime reviews. Includes reviews of Teddy Volkswagen from DealerRater.com
  • Great service excellent experience

    Todas I was shopping for a car at Teddy Volkswagen in the Bronx and I worked with Mentor who was my Salesperson he was very nice and experienced i...

    Dealer Response

    Sayda, thanks for this nice review! Mentor truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will b...


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    Todas I was shopping for a car at Teddy Volkswagen in the Bronx and I worked with Mentor who was my Salesperson he was very nice and experienced in Car sales he showed me the Car i liked and explained to me the features of the Car in profesional maner i Wolf recommend this dealer and this salesperson to everyone who wants to shop at Teddyvw

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sayda, thanks for this nice review! Mentor truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Best, The Teddy Volkswagen Team


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  • Keith got me the car no other dealer could

    I wanted a blue Golf R. Went to 3 other dealers before going to Teddy. Saw on line that Teddy had the car but it was sold just before I got there....


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    I wanted a blue Golf R. Went to 3 other dealers before going to Teddy. Saw on line that Teddy had the car but it was sold just before I got there. Keith found another car from dealer up state and had for me in five days. I paid a fair price for the car. Keith took the time to show me the features of the car, set up the radio and phone. The other dealers I went to seemed indifferent to selling me a car,but Teddy really valued my businesses. Keith also gave my young son a Teddy Volkswagen teddy bear making the day special for both of us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Made Easy

    Thank you Thaddeus Lawrence, you have made it easy for me....it was such exciting experience getting MY third car through your assistance


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    Thank you Thaddeus Lawrence, you have made it easy for me....it was such exciting experience getting MY third car through your assistance

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • THANK YOU Thaddeus Lwarence...YOU MADE IT EASY

    I appreciate the work of Thaddeus Lawrence,he actually assist in to acquire my choice of car within my budget...and he made the whole process was ...


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    I appreciate the work of Thaddeus Lawrence,he actually assist in to acquire my choice of car within my budget...and he made the whole process was easy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BUYING SO EASY

    It was my third car,and this time it is at Teddyvw,...it is the best so far and I will say ,they made buying a car so easy


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    It was my third car,and this time it is at Teddyvw,...it is the best so far and I will say ,they made buying a car so easy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Getting my dream car
    January 28, 2017

    Sooooo , going into teddy Nissan too see what kind of car I fall inlove with very pleasant , thanks to the help of Elijah Dejesus , a very helpful...


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    Sooooo , going into teddy Nissan too see what kind of car I fall inlove with very pleasant , thanks to the help of Elijah Dejesus , a very helpful man , made sure I got something that was on my check list of the car I wanted and I appreciate that , it was nice to see how everyone works together , also a big thanks to Edward Fradera from the delivery team , great young man and aswell very helpful ! Thanks to the two of them I got out with my car with no questions unanswered . Great job guys !

    Does recommend this dealer

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  • Service
    January 15, 2017

    This was my first service and the experience was great. Risk helped tremendously when I first came in. Had a slight issue with my service contra...


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    This was my first service and the experience was great. Risk helped tremendously when I first came in. Had a slight issue with my service contract which was resolved immediately and every one one was great. Kalra, Fishing and Dennis. I have no complaints at all.

    Does recommend this dealer
    Came in for service or repair

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  • Extremely dissatisfied!!!
    January 13, 2017

    I previously purchased 4 Volkswages prior to leasing a Jetta at Teddy's. The car died 7 times in the first few months. The General Manager was rud...


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    I previously purchased 4 Volkswages prior to leasing a Jetta at Teddy's. The car died 7 times in the first few months. The General Manager was rude, useless, incompetent, and has no ability to run the dealership. There is no communication between Shawn and Mike Service Manager. The General Manager yelled at me and told me to research the lemon law because he couldn't do anything for a defective car. I called owner he did not return my call. My car is presently at Lash Volkswagen because it doesn't start. Do not go to Teddy's trust me!

    Does not recommend this dealer

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  • Terrible Car Buying Experience!
    November 28, 2016

    If I can give this dealership no stars, I would. I went this past weekend to car shop and had the worst experience ever! I was working with a sale...


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    If I can give this dealership no stars, I would. I went this past weekend to car shop and had the worst experience ever! I was working with a salesman named, Luis who was not helpful and very rude. I obviously did my research prior to coming in and my family has bought over 4 VW's in the past 10 years. After sitting down with him, he was not helpful in helping us create a leasing package and expected us to tell him what package we want- you are the expert here! Current VW offerings were: $1,000 Loyality Bonus, $1,000 Leasing Bonus, $1,000 November bonus. Plus, 0 down, 0 first month, sign + drive event. Luis only let me know of a $500 loyality bonus for my previous VW. NO OTHER SAVINGS! Which they lied on the milage on the car and insisted that I needed to trade it in. Which ended up not being the case at the other dealership. When I told him how much I wanted to pay monthly, he was able to "meet me half way" but failed to mention that he increased the downpayment in order to "meet me halfway". That's not meeting me halfway in the slightest! He also was getting upset because he insisted that the car I wanted warranted those numbers and I should change my expectations. I got up and left because I knew I was being bamboozled. As we were walking out of the dealership, another salesman flagged us down and insisted he could do better. We wanted nothing to do with that dealership because of the dishonesty and horrible experience. Long story short, I was able to go to a VW dealer in Nyack who got me the car I wanted and at the price point I wanted. He was informative and made my first car leasing experience a breeze! Teddy, you should really take a look at these comments because it's clear that there is something wrong.

    Does not recommend this dealer

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  • Teddy Volkswagen Provides Excellent Customer Service
    October 25, 2016

    Each time I have come to Teddy Volkswagen I have received excellent customer service. Rishi Soogrim always works with me and explains everything, ...


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    Each time I have come to Teddy Volkswagen I have received excellent customer service. Rishi Soogrim always works with me and explains everything, because I am a money conscious individual and some times the pricing for service can be a bit high, but he takes the time to explain why something may be a little more at Teddy's Volkswagen, because I am receiving authentic Volkswagen parts and service. Keep up the good work!:-)

    Does recommend this dealer
    Came in for service or repair

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