Reviews
Even though I have moved, I still go to Faulkner Mazda in
Even though I have moved, I still go to Faulkner Mazda in Harrisburg PA. They have the best service & sales personnel. On my 3rd Mazda from there because they have the nicest people working there. Thank you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
The process was wonderful!
The process was wonderful! Mike in sales was awesome and great to deal with and very helpful. Mike in finance also did a great job as well!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Heidi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The paperwork was nightmare, had to go back to the
The paperwork was nightmare, had to go back to the dealership several times because the paperwork submitted was not accepted by Penn Dot until it was submitted 2 times then accepted. The paperwork was submitted 3 times before Mazda Financial Services would accept the paperwork.
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- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edward, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our Manager at (717) 901-3200 so that we may ensure your experiences with our dealership are more pleasant moving forward.
My spouse and I had an amazing experience at Faulkner
My spouse and I had an amazing experience at Faulkner Mazda Harrisburg, especially working with Mike Ramsey. He is truly the best! Mike is incredibly personable and takes the time to walk you through everything Mazda has to offer. I left feeling confident and excited, knowing all the features of my new car and having everything set up exactly how I wanted it. What really stood out is how Mike genuinely gets to know you and what you?re looking for. It never felt rushed or transactional just a great, personalized experience from start to finish. Ron was also a pleasure to work with, and I?m so grateful the team was able to find the exact car we wanted. Zac made the protection options easy to understand and gave us a great experience, and Mike Grant supported us through financing and provided multiple options to select from. I?ve been with Mazda for 6 years, and this is exactly why I keep coming back. These days, you can buy a car anywhere but the exceptional service, knowledgeable team, and overall experience at Faulkner Mazda Harrisburg truly set them apart. Highly recommend!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
This experience was so effortless and things went so
This experience was so effortless and things went so smoothly throughout the process. Alyssa is an incredibly talented and passionate salesperson. She handled everything from the start and by dealing with things via phone and text I was able to arrive at the dealership to buy my new car and was in and out in 55 mins which included going through finance, cleaning out my trade and getting set up in my new car. Faulkner has a smooth process and explained things well. Alyssa is by far the best salesperson I have ever worked with. In 30 years of buying cars it has never been such a pleasurable experience. Normally I despise buying cars but Alyssa has once again made this fast, fun and enjoyable.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
My spouse and I had an amazing experience at Faulkner
My spouse and I had an amazing experience at Faulkner Mazda Harrisburg, especially working with Mike Ramsey. He is truly the best! Mike is incredibly personable and takes the time to walk you through everything Mazda has to offer. This is my 3rd Mazda purchase from Mike and it's a good feeling to continue working with someone who gets you! We love our new 2026 CX-50! Ron was also a pleasure to work with, and I'm so grateful the team was able to find the exact car we wanted. Zac made the protection options easy to understand and gave us a great experience, and Mike Grant supported us through financing and provided multiple options to select from. I've been with Mazda for 6 years, and this is exactly why I keep coming back. These days, you can buy a car anywhere but the exceptional service, knowledgeable team, and overall experience at Faulkner Mazda Harrisburg truly set them apart. And the new showroom on Paxton is really nice and upscale. Highly recommend!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience will recommend to family and
Great buying experience will recommend to family and friends. Daughter just purchased a vehicle from them as well. Will return in future to purchase our next vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I always have a great experience with this dealership.
I always have a great experience with this dealership. They always work with me and Mike Ramsey always finds me the right vehicle for my needs! I love my CX5
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ive been buying and leasing mazdas for over 15 years.
Ive been buying and leasing mazdas for over 15 years. Every time I go to faulkner mazda I see familiar faces and they remember me even if its been a few years in between sales visits. The service center is always helpful and the newly renovated service center is super clean and comfortable to wait in while my car gets serviced. They even have snacks and drinks available. Anytime my car gets worked on they send me a video of my car being worked on and explain everything clearly. I will be a faulkner mazda customer for life! Love you guys!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelsey, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Mazda Harrisburg!
Very professional and exceptional service.
Very professional and exceptional service. Gavin was very pleasant.I was made very comfortable while waiting for my car to be serviced
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair