Faulkner Mazda

(4.0) 48 reviews

Dealer on Cars.com since June 2017

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.0
48 lifetime reviews.
  • Went above and beyond
    November 22, 2016

    My experience at Faulkner Mazda today was a great one. They went above and beyond to work with me and to help with the complications that were presen...ted because I was buying from out of state. I really appreciated the leeway and would highly recommend them.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Not please
    September 2, 2016

    I am very disappointed in this dealership. Test drove a Mazda-6 which we drove over an hour to see (and they knew this). After the test drive, we went... inside to see what type of deal we could do and the salesperson (whom I won't mention) came back with the exact sticker price and an offending low number for our trade in. We tried to discuss the price, etc. and they were not willing to negotiate. They let good business walk right out their door. I will not do business here and I will make sure I let others know - don't make the drive. I have plenty of other Mazda dealerships closer to me who did not offend me and listened to what I needed. I will take my business there.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Eileen, for bringing this matter to our attention. We never want you to leave our dealership feeling this way. We strive to present the bes...t deals with a professional and caring staff. If you're willing, please contact our General Manager at (717) 901-3200 so that we help turn your experience around.


  • Excellent buying experience
    March 10, 2016

    The staff was very helpful and friendly. This was a no pressure sale. We felt like valued customers leaving in our new car. Thank you!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.0

11 lifetime reviews of the Service Department.

  • Great service and friendly staff...
    January 11, 2016

    My current vehicle is a CX-5 and it is my third Mazda. I always take my vehicles to Faulkner Mazda for service because I know they are dependable and ...if I ever have a problem they will find it and correct it. The service staff especially Jeremy is always friendly, knows and calls me by name. He keeps me updated on recommended services needed depending on the mileage. The waiting area is comfortable and welcoming. All staff I have encountered are friendly and attentive.

    Customer Service
    Quality of Repair
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Helpful, Patient Service Manager
    January 5, 2016

    The Service Manager at Harrisburg Faulkner Mada, Jeremy, is always willing to answer questions and check out any noises or problems I have with my 201...2 Mazda3. The Service Department is the main reason I traveled from New York to buy my second Mazda from this dealership.

    Customer Service
    Quality of Repair
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $35.95 and up*

    Tire Rotation

    $19.95 and up*

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 5 Offers on 2 Models

About Our Dealership

Dealer on Cars.com since June 2017

The All New Faulkner Mazda off of Grayson Road in Harrisburg, is expanding horizons. A new location, but same great service, same great people, and same great cars! Come visit all of the salesman and vehicles, and we will even pop a fresh bag of popcorn while your here! Faulkner Mazda ... To Be Sure... Zoom Zoom!

"Faulkner, Satisfying Customers for over 80 Years ... To Be Sure"
Faulkner Mazda
5945 Grayson Rd Harrisburg, PA 17111
New (717) 910-4844
Used (717) 910-4641
Service (717) 910-4642
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