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Reviews

4.8
48 lifetime reviews.
  • Excellent buying experience

    The staff was very helpful and friendly. This was a no pressure sale. We felt like valued customers leaving in our new car. Thank you!


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    The staff was very helpful and friendly. This was a no pressure sale. We felt like valued customers leaving in our new car. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Went above and beyond

    My experience at Faulkner Mazda today was a great one. They went above and beyond to work with me and to help with the complications that were pr...


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    My experience at Faulkner Mazda today was a great one. They went above and beyond to work with me and to help with the complications that were presented because I was buying from out of state. I really appreciated the leeway and would highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not please

    I am very disappointed in this dealership. Test drove a Mazda-6 which we drove over an hour to see (and they knew this). After the test drive, we ...

    Dealer Response

    Thank you, Eileen, for bringing this matter to our attention. We never want you to leave our dealership feeling this way. We strive to present the...


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    I am very disappointed in this dealership. Test drove a Mazda-6 which we drove over an hour to see (and they knew this). After the test drive, we went inside to see what type of deal we could do and the salesperson (whom I won't mention) came back with the exact sticker price and an offending low number for our trade in. We tried to discuss the price, etc. and they were not willing to negotiate. They let good business walk right out their door. I will not do business here and I will make sure I let others know - don't make the drive. I have plenty of other Mazda dealerships closer to me who did not offend me and listened to what I needed. I will take my business there.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Eileen, for bringing this matter to our attention. We never want you to leave our dealership feeling this way. We strive to present the best deals with a professional and caring staff. If you're willing, please contact our General Manager at (717) 901-3200 so that we help turn your experience around.


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