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Reviews

Average Ratings

4.6
Average based on 47 reviews.
  • Excellent buying experience

    The staff was very helpful and friendly. This was a no pressure sale. We felt like valued customers leaving in our new car. Thank you!


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    The staff was very helpful and friendly. This was a no pressure sale. We felt like valued customers leaving in our new car. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Not please

    I am very disappointed in this dealership. Test drove a Mazda-6 which we drove over an hour to see (and they knew this). After the test drive, we ...

    Dealer Response

    Thank you, Eileen, for bringing this matter to our attention. We never want you to leave our dealership feeling this way. We strive to present the...


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    I am very disappointed in this dealership. Test drove a Mazda-6 which we drove over an hour to see (and they knew this). After the test drive, we went inside to see what type of deal we could do and the salesperson (whom I won't mention) came back with the exact sticker price and an offending low number for our trade in. We tried to discuss the price, etc. and they were not willing to negotiate. They let good business walk right out their door. I will not do business here and I will make sure I let others know - don't make the drive. I have plenty of other Mazda dealerships closer to me who did not offend me and listened to what I needed. I will take my business there.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Eileen, for bringing this matter to our attention. We never want you to leave our dealership feeling this way. We strive to present the best deals with a professional and caring staff. If you're willing, please contact our General Manager at (717) 901-3200 so that we help turn your experience around.


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  • Recent 2016 Mazda 3 purchase!

    I was more than pleased with the service I received at Faulkner Mazda. From my initial inquiry to the actual purchase. I felt like the only one pu...


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    I was more than pleased with the service I received at Faulkner Mazda. From my initial inquiry to the actual purchase. I felt like the only one purchasing meaning the attention was on me. Each sales consultant was more than friendly and helpful. They did not make me feel rushed and pressured. I would recommend their services to my family and friends!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • purchase of new Mazda

    My husband and I were very happy with the sales associate, Laura Knepp, and the process of a "no-haggling" price guarantee. I was a bit disappoint...


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    My husband and I were very happy with the sales associate, Laura Knepp, and the process of a "no-haggling" price guarantee. I was a bit disappointed when test-driving my car and when I picked up the car that the car had no paper floor mats to keep it clean. I also requested on a sales document to make sure that the car was vacuumed and clean before pickup. It was clean except for the 4 floor mat areas. The dealership could use more parking sites for customers that are near the front door of the sales building. Also, an expanded ladies bathroom with a private entrance would be nice. I was never able to use it because of one person in there for a long time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service and friendly staff...

    My current vehicle is a CX-5 and it is my third Mazda. I always take my vehicles to Faulkner Mazda for service because I know they are dependable ...


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    My current vehicle is a CX-5 and it is my third Mazda. I always take my vehicles to Faulkner Mazda for service because I know they are dependable and if I ever have a problem they will find it and correct it. The service staff especially Jeremy is always friendly, knows and calls me by name. He keeps me updated on recommended services needed depending on the mileage. The waiting area is comfortable and welcoming. All staff I have encountered are friendly and attentive.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly staff, great cars!

    I went to Faulkner Mazda in search of a CX-5 and a few days later, I drove away in a new CX-5! The staff was very helpful in my first car-buying e...


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    I went to Faulkner Mazda in search of a CX-5 and a few days later, I drove away in a new CX-5! The staff was very helpful in my first car-buying experience and were very willing to answer my questions. I worked closely with Pete and Amanda who were both very knowledgeable of the car and helpful in answering texts, calls, etc. The men in the service area were also very friendly. Not a "pushy" sales team. I would definitely recommend this dealership to anyone looking for a new or used car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Helpful, Patient Service Manager

    The Service Manager at Harrisburg Faulkner Mada, Jeremy, is always willing to answer questions and check out any noises or problems I have with my...


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    The Service Manager at Harrisburg Faulkner Mada, Jeremy, is always willing to answer questions and check out any noises or problems I have with my 2012 Mazda3. The Service Department is the main reason I traveled from New York to buy my second Mazda from this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service, great people.

    Purchased a new 2016 Mazda 6 iSport. Staff was very pleasant, courteous, helpful, knowledgeable and a pleasure to deal with.


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    Purchased a new 2016 Mazda 6 iSport. Staff was very pleasant, courteous, helpful, knowledgeable and a pleasure to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Sales/Customer Service Experience

    I bought a new Mazda CX-5 at Faulkner Mazda. I was very pleased with the sales team and the deal received. Love my new SUV! Recommend Laura!


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    I bought a new Mazda CX-5 at Faulkner Mazda. I was very pleased with the sales team and the deal received. Love my new SUV! Recommend Laura!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast and efficient

    In and out in the time promised! Great experience!


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    In and out in the time promised! Great experience!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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