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Route 18 Chrysler Jeep Dodge Ram

(1,715 reviews)
Visit Route 18 Chrysler Jeep Dodge Ram
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award

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New (732) 852-4529 (732) 852-4529
Used (732) 852-4083 (732) 852-4083
Service (888) 584-7144 (888) 584-7144

Inventory

See all 230 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2020.
The McDonaghs have been in the car industry since the 1980s and the Salernos began selling cars in 1971. Together as Route 18 Auto Group we provide our customers with over 40 years of knowledge and experience in the car industry! Staffed with knowledgeable sales representatives and top trained technicians we're here to provide a fun easy and valuable automotive shopping and service experience.

Route 18 Auto Group has the largest Jeep Chrysler Dodge Ram inventory in the area. Over 500 cars in stock on our lot ready for you to drive! Why go anywhere else then the names you have trusted for years!
Route 18 Auto Chrysler Jeep Dodge Makes it Easy to Buy a Chrysler Jeep Dodge or Ram

Service center

Phone number (888) 584-7144

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 18 Chrysler Jeep Dodge Ram from DealerRater.

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It was a very pleasant experience… he was very friendly

It was a very pleasant experience… he was very friendly and professional… everything went smoothly and happy with my purchase

It was a very pleasant experience… he was very friendly

It was a very pleasant experience… he was very friendly and professional… everything went smoothly and happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Process was smooth and simple.

Process was smooth and simple. Matthew Delise cut straight to the point, no games and unnecessary back and forth.

Process was smooth and simple.

Process was smooth and simple. Matthew Delise cut straight to the point, no games and unnecessary back and forth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for the 5-star review. We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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The staff at Route 18 Jeep make buying painless as

The staff at Route 18 Jeep make buying painless as possible. It was a pleasure dealing with them.

The staff at Route 18 Jeep make buying painless as

The staff at Route 18 Jeep make buying painless as possible. It was a pleasure dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback and for the 5-star review. We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We look forward to workin with you again in the future!

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Dealership was close to home and sales reps and other

Dealership was close to home and sales reps and other employees nice. Vehicle purchased was detailed and topped off. Very happy with experience.

Dealership was close to home and sales reps and other

Dealership was close to home and sales reps and other employees nice. Vehicle purchased was detailed and topped off. Very happy with experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for the 5-star review. We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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Alan was a great sales rep!

Alan was a great sales rep! He came by on his day off to help my wife and I. Alan was a class act and was up front with everything. Thank you again!

Alan was a great sales rep!

Alan was a great sales rep! He came by on his day off to help my wife and I. Alan was a class act and was up front with everything. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback and for leaving a 5-star review. We’re delighted to hear you enjoyed Alan's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

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Bryt was very helpful and made everything easy.

Bryt was very helpful and made everything easy. Would definitely come back for my next purchase.

Bryt was very helpful and made everything easy.

Bryt was very helpful and made everything easy. Would definitely come back for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback and 5-star review! We’re delighted to hear you enjoyed Bryt's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

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“Excellent sales agent!

“Excellent sales agent! Thoroughly explained everything about the car. Knowledgeable, professional, and highly recommended! I am very satisfied!

“Excellent sales agent!

“Excellent sales agent! Thoroughly explained everything about the car. Knowledgeable, professional, and highly recommended! I am very satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience and for the 5-star review! We are pleased that our team was able to provide you with professional and attentive customer service throughout the purchasing process. Your satisfaction is our top priority and we are here to help you at any time.

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Horrible customer service.

Horrible customer service. My 2024 jeep wrangler was dead. Had to get towed in. Couldn’t find anything wrong with it. Horrible customer service when asked about it. Sent me a lame text saying they running diagnostics. Then my 75 year old mother had to get my jeep because I was stuck at work. The lady at service wouldn’t get off the phone and just handed her my keys without explaining the issues. I called and texted multiple times and no response. I won’t go back there or recommend anyone else. CEO was also sent email.

Horrible customer service.

Horrible customer service. My 2024 jeep wrangler was dead. Had to get towed in. Couldn’t find anything wrong with it. Horrible customer service when asked about it. Sent me a lame text saying they running diagnostics. Then my 75 year old mother had to get my jeep because I was stuck at work. The lady at service wouldn’t get off the phone and just handed her my keys without explaining the issues. I called and texted multiple times and no response. I won’t go back there or recommend anyone else. CEO was also sent email.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very pleasant to deal with.

Very pleasant to deal with. They worked hard to locate the Durango I was looking for and delivered! Would definitely shop this dealership again.

Very pleasant to deal with.

Very pleasant to deal with. They worked hard to locate the Durango I was looking for and delivered! Would definitely shop this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback and for the 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We look forward to working with you again in the future!

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Very impressive,customer service on point and warm

Very impressive,customer service on point and warm atmosphere.I would recommend all day every day this dealership to any one.

Very impressive,customer service on point and warm

Very impressive,customer service on point and warm atmosphere.I would recommend all day every day this dealership to any one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and 5-star review! We appreciate your business and you taking the time to share experience. We look forward to working with you again in the future.

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