Route 18 Chrysler Jeep Dodge Ram

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
464 lifetime reviews. Includes reviews of Route 18 Chrysler Jeep Dodge Ram from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 6, 2019

    Tommy is great! He is extremely helpful and doesn't waste your time while you're there. When I first went into the dealership to purchase my vehicle at... lease end, I was forced to leave after a few minutes due to another commitment. Tommy took care of most of the work over the phone which minimized my time at the dealership when I came back to finalize the purchase. Thanks Tommy!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 28, 2019

    They made leasing my new Dodge Ram 1500 a very easy process. Mike was a great help, and helped me get the beat deal I could get

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    Shopped for a new car
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  • February 13, 2018

    My salesperson Darlene was excellent. She listen to my needs and wants and was able to answer all my questions. The whole staff was GREAT!

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    Shopped for a new car
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    Dealer Response

    Happy to hear that our staff was able to meet your expectations.

  • 5.0 out of 5
    November 21, 2019

    We've been with the RT 18 family for years and years. For lease, purchase, and all maintenance. We stay with them because everyone there are simply the... best!

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    Shopped for a new car
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    Dealer Response

    Thank you so much!! Its customers like you that make us love what we do. We appreciate your continued business and your kind words!

  • 5.0 out of 5
    November 20, 2019

    In for my 12,000 mile service,in and out in less 45 min.Ann Schulz very pleasant and professional, paper completed out the door fast.

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    Came in for service or repair
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  • 5.0 out of 5
    November 19, 2019

    The entire experience was great. I worked with Darrell Williams throughout the process of ordering my new Jeep. I never felt pressured and Darrel kept... me informed at every stage of the order. I would recommend Darrell and Rt 18 dealership to anyone looking for a new vehicle.

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    Shopped for a new car
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    Dealer Response

    So happy to hear that you had such a great experience with us! We appreciate you taking the time to review us!

  • 5.0 out of 5
    November 14, 2019

    TOP NOTCH! Makes service appointments a treat. Thorough, efficient, pleasant and know how.Ann is the greatest by far! It' always a treat to have Ann as... your Service Advisor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to review us! We appreciate your business and your kind words!

  • 5.0 out of 5
    November 8, 2019

    Tommy was a joy to work with........Route 18 services our challenger.....so far no major problems with any aspect of their dealership. Tommy knows the... ropes and the vehicles. Thank again.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    November 7, 2019

    My Ram truck lease was up and I was dreading the whole car buying process again to the point that I waited until the very last day my lease was up. After... a days work at the last minute I was scrambling around searching for RAM dealers near me with good reviews and I came across rt 18 which had great reviews and so many of the reviews had highly recommended Tommy the sales man and so I called asked to speak with Tommy and within minutes he was already working the numbers with me over the phone and giving me my options. I drove there and met him in person where he walked me through everything and was able to seal the deal within 20 min. This is by far the fastest car buying experience in the 15 years of leasing cars! He doesn't beat around the bush, he's straight forward, and knows his stuff he was funny "the reviews didn't lie!" He is amazing! thank you Tommy for the smoothest and fastest experience at a dealer.

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    Shopped for a new car
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  • 5.0 out of 5
    November 6, 2019

    Mike was the best. He went above my expectations. He showed interest and took care of all my concerns and questions. Will recommend to every I know.

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