Route 18 Chrysler Jeep Dodge Ram

New 888-835-2436 Dealer Website
Used 888-832-9871 Email Dealer
Service 888-296-4882

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Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

3.2
Average based on 23 reviews.
  • Great dealership!

    the entire staff from sales to service at Rt 18 is amazing! Great customer service and overall experience! The service staff is honest and great t...


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    the entire staff from sales to service at Rt 18 is amazing! Great customer service and overall experience! The service staff is honest and great to work with.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Unpleasant experience

    Non-existent customer service , money making machine

    Dealer Response

    Our apologies that you weren't happy with our customer service & that we weren't able to meet your expectations. We would love the opportunity to ...


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    Non-existent customer service , money making machine

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our apologies that you weren't happy with our customer service & that we weren't able to meet your expectations. We would love the opportunity to earn back your business. Please feel free to give me a call to discuss. - Gerardo Giordano, Director of Business Development


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  • Terrible

    Terrible, would never do business with them. From the moment Keith Dickinson questioned our current lease provider, asking them if we were being ...

    Dealer Response

    We appreciate the feedback, Mr. Ore. After reaching out to you several times to make things right & get clarification on the situation, we underst...


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    Terrible, would never do business with them. From the moment Keith Dickinson questioned our current lease provider, asking them if we were being truthful about time left on our lease, loosing his cool when ask for different payments options, disrespecting my wife in front of me and my children , when she got out of her chair, I knew we made a mistake choosing to go to Route 18 Auto. Mr Robert McCusker; No amount of price lowering would make us recommend you or do business with you.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the feedback, Mr. Ore. After reaching out to you several times to make things right & get clarification on the situation, we understand that you are still dissatisfied. Our apologies that you were not happy with our customer service. We hope to one day earn back your business in the future.


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Service & Repair

Sell & Trade

Sell or Trade-in Your Car for Cash

Dealers are constantly looking for used

inventory. Request an appraisal to find

the cash or trade-in value of your car.

About Our Dealership

Dealer on Cars.com since February 2012

The McDonaghs have been in the car industry since the 1980s, and the Salernos began selling cars in 1971. Together as Route 18 Auto Group, we provide our customers with over 40 years of knowledge and experience in the car industry! Staffed with knowledgeable sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience.

Route 18 Auto Group has the largest Jeep, Chrysler, Dodge, Ram inventory in the area. Over 500 cars in stock on our lot, ready for you to drive! Why go anywhere else then the names you have trusted for years!

"Route 18 Auto Chrysler Jeep Dodge Makes it Easy to Buy a Chrysler, Jeep, Dodge or Ram"