Eddy's Chrysler Dodge Jeep RAM

Reviews

Average Ratings

4.4
87 lifetime reviews.
  • Recall repairs

    The service dept. worked well with me to get a date scheduled for recall repairs. Check in process was quick and they got me to work in plenty of ...

    Dealer Response

    Great to hear! Thank you!


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    The service dept. worked well with me to get a date scheduled for recall repairs. Check in process was quick and they got me to work in plenty of time. They were timely in picking me up after work, to get back to the dealership. Service staff was very friendly. After a recent out of town trip, my car needed to be washed, and they did a super job with that too!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Great to hear! Thank you!


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  • factory recall

    The service manager was extremely courteous and treated me like a very valued customer.

    Dealer Response

    Thanks for the review!


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    The service manager was extremely courteous and treated me like a very valued customer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review!


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  • Terrible

    Worst buying experience in my life. Bad service. Just bad all around.

    Dealer Response

    Hi Stephanie, I am sorry that your experience with us wasn't a good one. I will pass this along to our customer relations manager, Tina (316-425-0...


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    Worst buying experience in my life. Bad service. Just bad all around.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stephanie, I am sorry that your experience with us wasn't a good one. I will pass this along to our customer relations manager, Tina (316-425-0436), for her review. You should be hearing from someone shortly. If not, feel free to call us any time.


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  • Great service

    Romi did a great job getting my truck repaired. I was on a tight schedule and he was able to get several things taken care of on a Saturday when s...

    Dealer Response

    Awesome to hear! Thanks for the review!


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    Romi did a great job getting my truck repaired. I was on a tight schedule and he was able to get several things taken care of on a Saturday when some of my repairs were usually accomplished during the week. Thanks Romi

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Awesome to hear! Thanks for the review!


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  • Great customer service

    So accommodating and polite. Dealership was busy, but the customer service is amazinOSU fan

    Dealer Response

    I am so glad to hear that! Thank you for the review!


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    So accommodating and polite. Dealership was busy, but the customer service is amazinOSU fan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am so glad to hear that! Thank you for the review!


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  • Whats a title

    Love love love that is all....everyone from front to back were great

    Dealer Response

    Love is what we like to hear! Thanks for the review!


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    Love love love that is all....everyone from front to back were great

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Love is what we like to hear! Thanks for the review!


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  • 5000 mile service.

    Got in the next day for service. I wish more service and repairs shops were like Eddies.

    Dealer Response

    We are glad to hear that! Thanks for the review!


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    Got in the next day for service. I wish more service and repairs shops were like Eddies.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to hear that! Thanks for the review!


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  • Recall work

    Had a recall repair done at the service department. The service technician did an excellent job letting me know how long it should take and even ...

    Dealer Response

    Thank you for the review!


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    Had a recall repair done at the service department. The service technician did an excellent job letting me know how long it should take and even washed my dusty truck. Very professional group working there. I'll definitely be back for other services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review!


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  • Student

    Took my car in to find out what was wrong and they said they didn't have time to tear car apart even though it was brought in at 7:30am. So I pret...

    Dealer Response

    Hey Liz, I am sorry that your experience with our service department. I will send this to our customer relations manager, Tina (316-425-0449) for ...


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    Took my car in to find out what was wrong and they said they didn't have time to tear car apart even though it was brought in at 7:30am. So I pretty much laid 100 for them to say it's something but they don't know what in the rear end thanks I could have told you that!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Liz, I am sorry that your experience with our service department. I will send this to our customer relations manager, Tina (316-425-0449) for her review. Again, I apologize.


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  • Starter Covered by Warranty

    The service department was very helpful and my car was repaired successfully in a timely manner. The repair was covered by my factory warranty.

    Dealer Response

    Awesome to hear! Thanks for the review!


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    The service department was very helpful and my car was repaired successfully in a timely manner. The repair was covered by my factory warranty.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Awesome to hear! Thanks for the review!


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