Bought a BMW in an all-cash/no trade deal from Joe Hardy - all was great until the money was paid then they got petty. Called to say my tags were in, they... had previously offered to come put them on as I work nearby, but instead called to say they "miscalculated" the cash deal, and undercharged me by 30 dollars - and wanted me to come pay them 30 to get my tags - I've never seen such pettiness. the deal was done and signed. And my tags still aren't on my car. So I'm leaving them 30 reviews, one for each dollar they were petty about.
even though they could not help me they took the time to help me. this is a great place to go and find a car. The only reason they could not help me was... because of my income but they did look for a solution they went over and beyond . Thanks
We have bought several Toyotas from Bill Strife. He treats us like family. When our daughter bought her first car we took her to Wyatt Johnson to see... Bill. He made sure she was happy and that she knew how all the safety features work. I recently bought a new Rav 4 limited from Bill. He made sure we had all the features we wanted. We love it! We will continue to be Wyatt Johnson customers thanks to Bill.
Zackery Sanders sold us our 2020 Sequoia and he really knew the vehicle and all the perks and help us transfer my handicap lift from one Sequoia to the... the new one.
This is my 4th purchase from your dealership. Just like the last 3 times my experience was a good the only problem I had was the 1250 incentive that... was offered I did not get because I financed for 72 months instead of 60 months.
I am very happy with my purchase and the way I was treated. The staff are all very friendly. I would purchase my next vehicle with Wyatt Johnson.
Mr. Benny Joles is the man who knows the product and its quality. You will spend quality time with him. There is no nonsense to purchasing a vehicle... through Mr. Joles. All is straight forward, before and after the purchase.
Curtis, Danny and Jerry were great. We did most of the process over the phone - even getting a quote on our trade in from Curtis the Sales Mgr. He was... off the day we made delivery but he placed us in Danny's very capable hands who took care of us and our fur baby too. Jerry handled the finance process and was very attentive to details. We had met him on a previous trip looking for Highlanders and he was part of the reason we came back. Love our Highlander and even though it was quite by accident, we ended up with the interior I had wanted all along. Thanks everyone for your excellent customer service.
My experience with Wyatt-Johnson as a whole was excellent. The management as well as the atmosphere was very welcoming and I will definitely be going back.
Buyer beware. Bought a new 2019 Tacoma, was told by sales guy it was a V6 to find out it is a 4 cylinder. Was lied to about numerous things and was not... even given the correct key. We are a young military couple, this was our first car purchase and we got screwed. They told us they would swap out our truck for what we were actually told we where getting for an additional $4000 out of pocket. These people are crooks. They don't care about their customers it's all about the bottom line for them. I even went back today and spoke with the Manager Chris Castro to see if he would make it right. They fired the sales person who sold us the truck but will do nothing to make it right!!!-Ashley C.