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Sales and service department at Sports Imports
I purchased a VW Jetta GLI. It was serviced and all minor problems prior to the sale were fixed. I have a clean title and safe vehicle for on the road. Thank you Pete, Sam, John and the Sports and Import team. Thanks for the detail of the car Ricky.
Very professional and stress free environment
Very friendly staff, knew the personal history of the vehicle I was buying(CLS550). The purchase went smoothly, professionally and in a timely manner. Great purchasing experience.
This company overpriced my car’s repairs and never fixed it at all over $1,000 and all was done was tightened one bolt, I will never bring another car here.
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All Customers (Buyers/Sellers/Repair) Seekers Beware. I would not recommend doing business with Sports and Imports. After a year of having my vehicle on consignment to sell, i had to take matters into my own hands and find my own buyer. It has been 2 months since the car sold, and I still have not been paid and have had to hire a lawyer. I am highly skeptical of those other 2 "5 star" reviews they seem disingenuous. I dealt with Sama on my transaction, and she never once followed up as promised or returned any calls or emails.
There was a problem regarding the running condition of is vehicle. This was handled
I purchased my Ferrari along with several BMWS and Mercedes from Pete and Sama. I will be a loyal customer for life. Service after the sale I one of the most important things about owning these type cars. they are the best Tim Couty
Terrible business and customer service. I will never deal with this company again. They waisted two weeks on my car and never fixed it. The phone guy was very nasty.
We do not show a customer by his name
This company has the worst service ever! The salesperson is very uneducated about the information I was asking for! Then as I was asking questions he sending my husband to pay a deposit saying that we were going to speak with the closing manager to answer our questions! I kept asking about if we give our money how long will it take for us to get it back because we can hold it he said no you'll get it right back you have like a week he thinks by this time he has me and my husband separated cuz there accounting department is in the back. So that night me and my husband decided to think on it because they wouldn't allow us to speak with the closing a manager because she was gone and the accounting manager was also gone! The following Monday two days later I come back and I ask for a refund they first said that I was not in the computer she had to check and see about my $500. Then she proceeded to tell me that I had to come back the following day and speak with Nina the manager about getting my check that day. I called multiple times Nina never was there then I went in and spoke with Nina! Nina kept telling me that she was waiting on my check I asked for the owner's name they said they cannot give out that information! She promised me that I would be getting my check that day I told her that I needed it because I am needing to pay for my rental car! She then said she does not leave till 6 she will give me a call and make sure she leave a note for them to leave the check with the last person that was there! I told her that it was going to be an issue because I didn't believe that they were going to call me or to give me that check on that day she kept telling me that I will get the check that day! Do mind you this is a Monday! I called back at about 5:50 because she gets off at 6 and they said that she has left for the day and the person that cuts the check did not leave the check because Nina was not there and they sent it in the mail now it is Friday and I still have not gotten this check! I have called my lawyer because this company has given the worst service has put me in a bad predicament and will not give you any information to contact anybody higher! I am filing a report with the Better Business Bureau. I also plan on letting everyone know on every social media platform to never ever trust this company!!!
Repairs are always done right without questions
I own used Mercedes and I will not take it anywhere else. They know their stuff. The deal ship in town does not know how to work on older models!
I have serviced three of my Mercedes G-class at Sports...
I have serviced three of my Mercedes G-class at Sports & Imports and they are very professonal. The workmanship of Francis Bowman is beyond approach. Customer Service by David is sincere and he always made sure my Mercedes G-class is placed in line to get serviced as soon as possible so that I may recieve it back in a timely manner.