South County Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.8
297 lifetime reviews. Includes reviews of South County Chrysler Dodge Jeep RAM from DealerRater.com
  • Poor customer service by an Internet Sales Manager
    May 14, 2017

    Sales Manager did very poor job of returning calls/texts and E-mails. Would give you part of an answer to you question and then not return your ca...


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    Sales Manager did very poor job of returning calls/texts and E-mails. Would give you part of an answer to you question and then not return your calls. Tells you "Your the Boss" I work for you, and repeatedly says Yes Sir and No Sir" as if he were in the military. He has a lot to learn about people skills. He would often drift out of our conversation talking to someone else and come back and say , what were we talking about. He told me 3 times during one call that he was a manager like I was suppose to be impressed. I have moved on to another dealership that respects it's customers and got just as good of a deal even though he says they are the best priced dealership in California, LOL !!

    Does not recommend this dealer

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  • Really fast and very well educated on cars/trucks
    May 9, 2017

    I spent most of the day looking for the perfect family vehicle with Jae and at the end of the day we found the right one. He got me to where I nee...


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    I spent most of the day looking for the perfect family vehicle with Jae and at the end of the day we found the right one. He got me to where I needed to be for payments and helped me get a very fair price for my trade. 10/10 I will keep buying my vehicles here

    Does recommend this dealer

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  • Great experience buying my new car
    May 2, 2017

    Had a really great experience here south county dealer. Would recommend it to everyone. They have really good deals and work with you. They also h...


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    Had a really great experience here south county dealer. Would recommend it to everyone. They have really good deals and work with you. They also have great customer service, one of the best I've been too.

    Does recommend this dealer

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  • Solid experience all around
    May 2, 2017

    Adam was straight forward in his offer and pricing, and also offered the best deal on a build to order Jeep Wrangler Sahara. The Jeep arrived in u...


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    Adam was straight forward in his offer and pricing, and also offered the best deal on a build to order Jeep Wrangler Sahara. The Jeep arrived in under a month or so, and the in-person experience was pleasant. I faced no issues with Finance and Abdul was a pleasure to work with in terms of getting some initial paperwork and the test drive done. Would recommend purchasing through Adam & South Coast for a no-nonsense experience. I'm currently waiting on some follow ups around some potential minor scratches that may have occurred in detailing, but this is perhaps separate from the sales / purchase process.

    Does recommend this dealer

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  • RUDE, UNPROFESSIONAL, HORRIBLE,
    April 30, 2017

    Incredibly RUDE and UNPROFESSIONAL. I went into the dealership and was working out the numbers to buy a truck. This guy Francisco Solorzano in...


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    Incredibly RUDE and UNPROFESSIONAL. I went into the dealership and was working out the numbers to buy a truck. This guy Francisco Solorzano interrupts us to make small talk and then goes on to insult my father. We were looking for them to honor a advertised deal and Francisco says "your dad is over there crying over $1500". ------EXCUSE ME??????------ Right then and there I lost respect for this person and his manager (Daniel Gutierrez), who was there and did nothing to STOP him. He then picked a fight saying my sister had an attitude because she answered his question about where she went to school! Needless to say we did not do business with these people. THE MOST BIZARRE, UNPROFESSIONAL, and HORRIBLE EXPERIENCE I'VE HAD AT A DEALERSHIP EVER. Would give native stars if I could.

    Does not recommend this dealer

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  • Excellent
    March 29, 2017

    My check engine light came on and I bought a used Jeep with no warranty, but because the check engine light came on just in a few days after I bo...


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    My check engine light came on and I bought a used Jeep with no warranty, but because the check engine light came on just in a few days after I bought it the sales manager and service manager took care of my problem for me. To me that is good costumer service. Then I had to bring it back again two weeks later for the same check engine light code and Jim the service manager help me and they are going to take care of me again. Jim and Bobby Martin thank you for your quick response of making thanks right..

    Does recommend this dealer
    Came in for service or repair

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  • Don't waste your time here...
    March 20, 2017

    At first Zach was helpful..then after papers signed he pulled another van out that was NOT the one I was shown and said I would purchase. There wa...


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    At first Zach was helpful..then after papers signed he pulled another van out that was NOT the one I was shown and said I would purchase. There was white paint spattered on floor..rain "dirt paths" on inside of door..rust on floor..roof leaks..runs poorly..mpg is 9 to 12..brakes soft..parking brake works sporadically..scratches on van and windshield wiper..total of 17 things wrong with van..when questioned Zach at the time he had no answer...was sold a used van at new van price. Fraud. Only helpful ones are Stephen Fields and Bobby Martin..Zach refuses to return my dozen calls..Stephen and Bobby can only do so much..Zach and his sales manager took advantage of a senior citizen and a disabled person trying to rebuild life after a major injury. Very discouraging..Go somewhere else to purchase a vehicle.

    Does not recommend this dealer

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  • Best Prices, Honest Dealership, Wonderful Service
    March 7, 2017

    My wife and purchased a Jeep Wrangler Unlimited from South County Chrysler Dodge Jeep RAM in March 2017. Without a doubt, it was the best car-buy...


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    My wife and purchased a Jeep Wrangler Unlimited from South County Chrysler Dodge Jeep RAM in March 2017. Without a doubt, it was the best car-buying experience we've ever had. We contacted the dealership about a Wrangler advertised on the South County's web site. It was the BEST PRICE we've ever seen, and we phoned Zach Galindo (the dealer representative). The price was so good we drive 300 miles to purchase the Jeep. Everything was perfect (the car, the support, the pricing, etc.). Everything was just as Zach told us it would be when we interacted with him on the phone and via e-mail. South County has the best Jeep pricing, and they are an honest dealership with an emphasis on service. I recommend them VERY highly.

    Does recommend this dealer

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  • 2016 Cheroke Trail Hawk Bad Engine
    March 1, 2017

    Stranded at dealership with my sick daughter. They can't drive me home but can drop me off in Morgan Hill. I live in San Jose. Wait tumes for oul ...

    South County Chrysler Dodge Jeep Ram

    We are unsure why customer was so upset with our service efforts today. She called in on an emergency basis with a no start condition. We were boo...


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    Stranded at dealership with my sick daughter. They can't drive me home but can drop me off in Morgan Hill. I live in San Jose. Wait tumes for oul changes have been ridiculous but had been patient until today. Have no loaner cars and unless I pay for my own ride home, I have to stay here. Very disappointed. Bought two Jeeps at the same time in late 2015 from Adam Wardak and valued Jeep until today. I think the only reliable car I have ever owned was a Toyota.l that we trades in for one of the two Jeeps we bought. Once this car is deemed drivable, I am trading it in for something else. There is no reason for a 1 year old car to have engine issues. And no excuse for not having a ride home via a loaner or a shuttle.

    Does not recommend this dealer
    Came in for service or repair
    South County Chrysler Dodge Jeep Ram

    We are unsure why customer was so upset with our service efforts today. She called in on an emergency basis with a no start condition. We were booked out a week on the appointment schedule but opted to get the vehicle in on an emergency basis. Our rental cars and enterprise rental cars are by appointment basis only so we were unable to provide her a vehicle. However, we did offer shuttle transportation as far as Morgan Hill. We worked the vehicle into the already busy shop schedule as she decided she wanted to wait for the repair. Customer was informed there is no time frame on diagnostics because it is an unknown but that we would check it out at our soonest availability. We called an appointment vehicle in the shop to ask if we could keep their vehicle longer in order to accommodate veronica's vehicle. We found it needed 3 software updates and after a second load test a battery as well. We did not have that size battery in stock but were willing to drive to another dealer to pick one up. We felt we provided good customer service and do not understand her bad review.


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  • Highly Unprofessional

    Very unprofessional approach No one made an effort to check about the customers need


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    Very unprofessional approach No one made an effort to check about the customers need

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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