Kevin was an awesome salesman. He always answered my emails quickly and took so much time explaining everything to me when trying to choose the vehicle... I wanted.
Hi Maria - Thank you very much for sharing this wonderful feedback about Kevin! We are glad to hear that he made your purchasing experience five-star ...worthy. Safe travels!
Riley Volvo are Bait and switch kings and liars! We made a deal on a S60 this past Tuesday, I had a formal lease contract agreement, this was not just... a worksheet as they claim. It is what is due and your lease payment when you go pick up the car....I have the forms. I go Friday to pick up my car, and they tell me their computer didn't factor in the right interest rate so my payment is $65 more a month...a total bombshell plus I gave my current leased car back the day before so I had no car. Their past rebuttals have been the deal was not finalized...really? Then why did you take my $1,000 deposit and why did you tell me I could have the car that same day? I should have taken it that day because I would have gotten it for the price we agreed to. This new amount was well over my budget and they knew it. It was their mistake, the cost of doing business when your salespeople have no clue and your finance mgr is MIA. I was furious but they could care less. Even the owner wouldn't call me to apologize,,,that is just disgusting! He was probably hiding in the back. Left 3 v/mails and still nothing. Please go elsewhere, these guys are not trustworthy, have no moral ethics and should not be in business. If this was not a deal, then don't hand a customer these type forms, have him sign it, and tell him he can return his current car back. This was an atrocity!
We're sorry to see this review as it's not completely accurate of your visit. While we did provide a worksheet with a quote at the pricing you request...ed, we never finalized the deal. When you informed us that you weren't happy with the final pricing, we agreed to cancel the quote and refund your deposit. We do wish you the best of luck with your vehicle search.
Love volvos and love this dealership. The brothers who run the place are exceptional and Desiree was great to work with.
I am tough to deal with when shopping for a new car. I usually know the price I can get if I shop around and use one dealer against the other. I don’t... tolerate the BS of additional fees on a contract that were not discussed. A simple phone call to Riley Volvo got the price I was looking for without haggling. It was quick and simple. Picking up the car had no supposed no hidden fees. I will be back.
They put me in contact with the BEST Volvo dealership so I wanted to share my experience and hope people will use Riley of Stamford when shopping for a... Volvo.
The customer service was excellent. Everything handled seamlessly, in record time, with stellar communication. I can be pretty high maintenance - so... when I say it's a well oiled machine over at Stamford Volvo, I really mean it.
My experience at "Riley Volvo” isn’t likely to be duplicated. There was just another level of class that will not go unnoticed. The hour ride from New... York literally put me in the car I had no idea existed. Seriously Awesome Stuff! "Love My Car” Thanks Lee! Super guy!
Sue did a great job from the beginning. She understands the product, how to provide you with the information and the right time, is very corteos, has... a good follow up and no sales pressure; just the right balance overall
So fast and no nonsense! Didn't feel like I was at a stereotypical car dealer.
No pressure, answered all my questions and provided hands on learning.