Hilton Head Chrysler Jeep Dodge RAM FIAT

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3.3
17 lifetime reviews.
  • sales ugh!

    Found a Used car online. Called and spoke with a very pleasant and high energy Kevin. He took my number (in case the car wasn't going to be there)...


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    Found a Used car online. Called and spoke with a very pleasant and high energy Kevin. He took my number (in case the car wasn't going to be there)and made a somewhat [because i wasn't sure the time] appt. for me to test drive the vehicle. I also received a prompt email response from a Rebecca. I showed up to test drive the vehicle and was quickly approached by a Mr. Gerry Cyr.I asked for either Kevin or Rebecca. Saying that i had somewhat dealt with they on the vehicle.He said that Kevin was off this day and never really said about Rebecca. i asked again and his response was ...PROBLEM 1... what can "I" help you with. Knowing that we should always pick and choose our battles, I told him which one i was interested in. He then left to get the keys. after he returned he asked if I had driven this kind of vehicle before. I said yes and that I had been looking for quite sometime now and decided that this type was the top runner and I was now driving to find the best for the money. after looking the car over I then said may i drive it now... PROBLEM 2....His response was I just asked you if you wanted to drive it and you said you already had! I then corrected him and said NO you asked if I had driven this type before! While driving he tried to build/fix the rapport. After the test drive he asked if I was ready to buy. I said well I like it but not sure on buying. Whats the number? The lowest. He said well the Internet said &&& and that is the lowest..He then took me to his office. Said he would be back ( me thinking that he went to get the lower price) Came back with the same # plus fees. I said your not budging any?? He FIRMLY said this is a good deal! This is what they are going for!!...PROBLEM 3... MY response was well i had a number that my husband and i agreed on that isn't it. I told him the # ( which was $1500.00 less than his )...PROBLEM 3... he is treating me like a poor little women that has no clue what I'm doing. i have been researching cars for months ( which I had already told him many times ) I know what they are going for NATIONALLY! UGH! After some cooling time in my car I call husband to vent.Explained how it was going and he said to leave. I hung up got out the truck and told him thank you but i would continue my search. PROBLEM 4...he then gets all agitated and says WHY? I told you I had a number and you are willing to work with me any!!! He says some crap about only having $174 left on the car....blah blah blah...( During his attempt to build rapport i told him i had always been in sales!) To him I was some dumb women he was going to take advantage of! I would have worked with him but he knew better! Apparently his company doesn't really want to sale cars cause he didn't need mine! What kind of sale person lets a sale walk out the door over a few hundred dollars? A cash deal CRAZY

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Outstanding service

    I have always been skeptical and weary of car dealers, too many empty promises and lots of talk and no delivery . When my daughter need me to acco...


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    I have always been skeptical and weary of car dealers, too many empty promises and lots of talk and no delivery . When my daughter need me to accompany her to the new river auto mall I really excepted more of the same, However to my pleasant surprise we were not meet with the usual hype. Brandon and Larry help my daughter get into her dream car.These two men are honest men of integrity. They made a way for her to get the car she loved without her being burden with a payment out of her reach. A dealership you can trust I never thought existed and now I know there is such a thing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad service, recommend looking somewhere else

    vehicle we purchased here had minor issues and they refused to help.


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    vehicle we purchased here had minor issues and they refused to help.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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