Hendrick Chrysler Dodge Jeep Ram of Concord

New 866-947-6383 Dealer Website
Used 877-515-6583 Email Dealer
Service 866-955-5152

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 78 reviews.
  • BEST CAR BUYING EXPERIENCE!!!!

    My husband and I purchased a 2013 chrysler 200. We received top dollar for our trade. This was our second car we have bought from them and I promi...

    Dealer Response

    A sincere thank you from our team here at Hendrick Chrysler Dodge Jeep Ram of Concord!


    Show Full Review

    My husband and I purchased a 2013 chrysler 200. We received top dollar for our trade. This was our second car we have bought from them and I promise you I will never buy anywhere else!! Our sales consultant was Gregory Maynor and the finance manager we had for the second time was Mike Castelli. Love, Love, Love this dealership and the staff!!!! Having bought a car from them prior I can also vouch for the service department. Awesome guys and they car about your vehicle and you! Very thorough!! Will recommend and have already recommended to family and friends!!!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    A sincere thank you from our team here at Hendrick Chrysler Dodge Jeep Ram of Concord!


    Hide Full Review
  • Krissy

    Worse customers service ever!!!! Never been to a dealer that takes 2 days to close the deal. People are walking everywhere but no one offer to hel...

    Dealer Response

    Chrissy-Thank you for your feedback on your recent experience with our dealership. We appreciate the feedback and would like the opportunity to h...


    Show Full Review

    Worse customers service ever!!!! Never been to a dealer that takes 2 days to close the deal. People are walking everywhere but no one offer to help. Went there because my son really want the gray jeep they have. 2 months went by and still waiting for lincese plate. Can't really talk to anyone. Every time I call I get transfer to 10 different voices mail. No one ever call you back either. It's such a pain ¿

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chrissy-Thank you for your feedback on your recent experience with our dealership. We appreciate the feedback and would like the opportunity to have your concerns addressed by our Retail Operations Manager, David. He can be reached at (704)886-0662. We look forward to hearing from you soon.


    Hide Full Review
  • Bad experience

    Bad experience. They messed up, was in the place all day

    Dealer Response

    We would like the opportunity to better assess your concerns and gain a better understanding of your situation, if you would allow us to. If you w...


    Show Full Review

    Bad experience. They messed up, was in the place all day

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like the opportunity to better assess your concerns and gain a better understanding of your situation, if you would allow us to. If you would be open to this, please contact our GSM David Pierce 704-886-0662 at your earliest convenience. He has been made aware and will be looking forward to your call. Thank you for bringing your concerns to our attention.


    Hide Full Review
  • Excellent buying experience

    We purchased a 2015 Dodge Durango R/T from Jason Tarlowe at Hendrick Dodge Jeep Ram of Concord and had our best "dealership" buying experience. He...

    Dealer Response

    That is wonderful! I know that Jason appreciates the kind words and is glad to have helped provide you with the best dealership buying experience!...


    Show Full Review

    We purchased a 2015 Dodge Durango R/T from Jason Tarlowe at Hendrick Dodge Jeep Ram of Concord and had our best "dealership" buying experience. He was extremely knowledgeable and made the entire experience from walk-through to test drive to trade in to negotiations easy and seamless. I would highly recommend this dealership, and definitely this salesman!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That is wonderful! I know that Jason appreciates the kind words and is glad to have helped provide you with the best dealership buying experience! Thank you so much for taking the the time to share. We hope you continue to enjoy your Durango!


    Hide Full Review
  • Fantastic Buying Experience

    We worked with Brandon Bates and Tom Boyer primarily and the buying experience was great. Very smooth process, good deal for the vehicle we purcha...

    Dealer Response

    Awesome! Thank you so much for taking the time to share your experience with Brandon, Tom and our dealership! We appreciate the second opportunity...


    Show Full Review

    We worked with Brandon Bates and Tom Boyer primarily and the buying experience was great. Very smooth process, good deal for the vehicle we purchased and excellent customer service from everyone in the building. This was our second vehicle from here and while we shopped other dealerships each time, these guys stood out above everyone else both times. I would recommend them for your car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Awesome! Thank you so much for taking the time to share your experience with Brandon, Tom and our dealership! We appreciate the second opportunity to assist you and look forward to seeing you again in the future!


    Hide Full Review
  • Excellent Service and No Pressure

    As a retired VP of Sales, I would highly recommend Rick Sayward as your go to salesperson. He was very professional and knowledgeable. There was n...

    Dealer Response

    So great to see that our team was able to provide you with a painless experience! Your kind words mean a lot, and I know that Rick and Stan greatl...


    Show Full Review

    As a retired VP of Sales, I would highly recommend Rick Sayward as your go to salesperson. He was very professional and knowledgeable. There was never any high pressure tactics and his suggestions to meet my interests were right on the money. Even the F&I guy Stan was great- no and I mean no high pressure tactics. While buying an auto is never a pleasurable experience this group made it painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So great to see that our team was able to provide you with a painless experience! Your kind words mean a lot, and I know that Rick and Stan greatly appreciate them! We hope that you enjoy your new vehicle!


    Hide Full Review
  • Wayne moretz

    I am from north Carolina I now live in Colorado part time. I have been talking with Lashanda Preston for a month about the jeep saraha. When I cam...

    Dealer Response

    Wow, thank you so much for the opportunity! We hope that you continue to enjoy your Sahara! We look forward to seeing you again in the future!


    Show Full Review

    I am from north Carolina I now live in Colorado part time. I have been talking with Lashanda Preston for a month about the jeep saraha. When I came in to Carolina I met with Lashanda and we test drove some jeeps and until I found the one I wanted she was with us through the whole process. I was also very happy with the floor sales manager Jerry. He also helped with making sure we had the jeep that we wanted and another thing I liked about the dealer was they are not there to get in your face and starting to put pressure on you to just buy something.They went out of their way to make sure we got what we wanted not what they wanted to sell. Will be back for our next vehicle there

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, thank you so much for the opportunity! We hope that you continue to enjoy your Sahara! We look forward to seeing you again in the future!


    Hide Full Review
  • AWESOME EXPERIENCE!!!!!!

    Jacquelyn Clayborn worked really hard to get me where I wanted to be on the vehicle I chose. After Victoria finished the deal, Omou Jalloh was awe...

    Dealer Response

    Thank you so much for taking the time to share your experience with Jacquelyn, Victoria and Omou. We appreciate the recommendation and hope that y...


    Show Full Review

    Jacquelyn Clayborn worked really hard to get me where I wanted to be on the vehicle I chose. After Victoria finished the deal, Omou Jalloh was awesome as well. My experience was wonderful and i highly recommend them. Purchased Ford Focus - Used

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your experience with Jacquelyn, Victoria and Omou. We appreciate the recommendation and hope that you enjoy your Focus!


    Hide Full Review
  • Great Sales Team - Great Dealership

    I had a great experience with Hendrick Jeep of Concord. Specifically Scott Spainhour. Buying a car is usually very stressful for me - but Scott ma...

    Dealer Response

    Thank you so much! Scott is an amazing asset to our team and it's great to see that he was able to provide you with a great experience!


    Show Full Review

    I had a great experience with Hendrick Jeep of Concord. Specifically Scott Spainhour. Buying a car is usually very stressful for me - but Scott made it a great experience for my whole family. He is extremely knowledgable about Wranglers and is also very good with kids - if you are bringing them along to shop.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! Scott is an amazing asset to our team and it's great to see that he was able to provide you with a great experience!


    Hide Full Review
  • Great service

    My husband and I purchased a new car at Hendrick Chrysler Dodge Jeep RAM of Concord. The sales team really make it happen! Sales man Carl Barrows ...

    Dealer Response

    Awesome! Thank you so much for allowing us the opportunity! We hope your family enjoys your new vehicle!


    Show Full Review

    My husband and I purchased a new car at Hendrick Chrysler Dodge Jeep RAM of Concord. The sales team really make it happen! Sales man Carl Barrows was really nice at all the time especially with my children ( he even took my boys for a tour to see some fancy sport cars). We had a great experience overall.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Awesome! Thank you so much for allowing us the opportunity! We hope your family enjoys your new vehicle!


    Hide Full Review