Berman Mid City Subaru Chicago

Reviews

Average Ratings

4.8
423 lifetime reviews. Includes reviews of Berman Mid City Subaru Chicago from DealerRater.com
  • Recent Vehicle Purchase

    I just wanted to let you know how nice of an experience I had when I purchased my car from Mid City Subaru. In this day and age when bad news trav...

    Dealer Response

    Thank you very much!


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    I just wanted to let you know how nice of an experience I had when I purchased my car from Mid City Subaru. In this day and age when bad news travels faster than good news, I try to take it upon myself to acknowledge superior customer service. Adam Markiewicz was my sales person. He went above and beyond for me. The day before I purchased the car was the same day I saw the car online. Adam went outside with his personal cell phone and was my eyes and ears as he walked around the car describing to me in detail what he saw. He also started the car to insure me that there were no warning lights on and that it operated normally. I told Adam I wanted the car and he said he would hold it for me until I arrive. He assured me that he would be working when I arrived. I live in Kansas City, so I had to fly into Chicago. Adam advised me on the airport and requested me to contact him, on his personal cell phone, upon arrival. Next, he instructed me on how to get to the subway train, the cost and which station to get off. He then wanted me to contact him once I was off the train and he arrived within a few minutes to pick me up and take me to your dealership. He was so courteous. It was a cold day. He greeted me with a smile. He had the car warm and the passengers heated seat on, very nice! Great first impression! When we arrived at the dealership, I don’t think I ever touched the entrance or exit doors to the dealership as Adam always held the door open for me. When I first saw the car, it was spotless. He had told me the day before that he would have it washed and ready for me. He backed up his words. He then went over the functions of the vehicle and we went for a test drive. I was sold! I am so pleased with the courteous and professional service I received along with Adams honesty, the car was just as Adam described. If the rest of your staff is a courteous, thoughtful and pleasant to deal with as Adam Markiewicz, you are truly blessed. My entire purchase experience was very comfortable. It should be a happy experience when investing in a vehicle. Thank you Adam for making that happen.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much!


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  • Wonderful, hassle-free shopping experience

    Orlando was a very patient and helpful sales person. He walked us through our options without putting any pressure, and was willing to work at our...


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    Orlando was a very patient and helpful sales person. He walked us through our options without putting any pressure, and was willing to work at our pace and within our budget. The finance process was also very straightforward and we love our new Subaru!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • good experience
    September 25, 2017

    Our salesperson, Andy Kaczmarczyk, was very prompt and helpful in the purchase of our used vehicle. It was a 4 hour drive to the dealership, but c...


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    Our salesperson, Andy Kaczmarczyk, was very prompt and helpful in the purchase of our used vehicle. It was a 4 hour drive to the dealership, but certainly worth our time.

    Does recommend this dealer

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  • Good experience

    Our salesperson, Andy Kaczmarczyk, was very helpful and prompt throughout our purchase of a used vehicle. We would recommend this dealership.


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    Our salesperson, Andy Kaczmarczyk, was very helpful and prompt throughout our purchase of a used vehicle. We would recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mid City deserves a 10 star review
    September 24, 2017

    Everything about this dealership is top itch! Our salesperson, Matthew Bogdon sold us s car at a really great price. The whole experience was plea...


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    Everything about this dealership is top itch! Our salesperson, Matthew Bogdon sold us s car at a really great price. The whole experience was pleasant and really moved along at a really great pace.

    Does recommend this dealer

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  • Great experience
    September 23, 2017

    Thanks to mr Bart I got what I was looking for he was working whit me every moment telling everything a bout the car that I was getting thank yo...


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    Thanks to mr Bart I got what I was looking for he was working whit me every moment telling everything a bout the car that I was getting thank you mr Bart I really appreciate what you have done You are number 1

    Does recommend this dealer

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  • Cyndi was amazing!
    September 21, 2017

    We were purchasing a car from California for our son who lives in Indiana. Cyndi went out of her way to stay in touch, to get everything organized...


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    We were purchasing a car from California for our son who lives in Indiana. Cyndi went out of her way to stay in touch, to get everything organized for our son to pick up the car, and, in spite of the post office debacle of delivering our payment late, she even went to the post office to pick it up! Our son agreed she was amazing when he arrived to pick up his car, explaining everything he needed to know. We would not hesitate to go back to Cyndi if we needed another car. Wonderful is inadequate to describe her! Dawn and Bob Gould

    Does recommend this dealer

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  • Adonis Lee

    We were able to purchase the car & package we wanted , with little or no trouble. Adonis went out of his way to locate our vehicle on another deal...


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    We were able to purchase the car & package we wanted , with little or no trouble. Adonis went out of his way to locate our vehicle on another dealers lot & went thru the trouble to coordinate & sort out the transfer. Thank you Adonis! Sincerely Ms. Angel Levine

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience, Great Car
    September 21, 2017

    We had a fantastic experience with Orlando when we just purchased our 2018 Subaru Forester. He was more in to helping us get what we're looking f...


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    We had a fantastic experience with Orlando when we just purchased our 2018 Subaru Forester. He was more in to helping us get what we're looking for than selling a car. He met every need and demand with a smile and quick response. Our next car purchase will for sure be from this dealership and Orlando!

    Does recommend this dealer

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  • Great Experience

    I had a great experience. The sales person and staff were very friendly and low pressure.


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    I had a great experience. The sales person and staff were very friendly and low pressure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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