Zvi made the process smooth and painless...all he told us was ready as promised and he is a very nice person
Thank you for the review, we appreciate your feedback!
friendly and accommodating. great selection and very nice facility.
We're so glad you enjoyed your experience at our store, Ronald. That's what we're here for. Thank you for your feedback! Best regards, Hornburg Ja...guar Land Rover Santa Monica.
The car was delivered with a crucial part yet to be delivered. Though promised ,It has not been handled satisfactorily by the sales department or Gen...eral Manager. Customer service by sales leaves much to be desired and in fact has been "hands off" since selling the vehicle with essentially no post sales attention.
Hi Erwin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not ...a positive one. Thank you for taking the time to share with us, if you should need anything else please contact us at email@example.com. Sincerely, Hornburg Jaguar Land Rover Santa Monica
very professional, good custom care, good people. very pleasant experience
Andrea, thank you for your kind words and this wonderful review! Reviews like yours are always great motivators for our Santa Monica team and help us ...see how well we're doing. We appreciate you taking the time to rate us and for selecting us as your dealership. Happy driving! Sincerely, Hornburg Jaguar Land Rover Santa Monica
Great Service, Great experience. Sergey was extremely professional and we had a very pleasant experience. He is very responsible and helpful througho...ut the whole process of purchasing vehicle. I would recommend him to all my family and friends. Thank you!
Jerry, we really appreciate your positive review! It's great to know you enjoyed your visit with us as its truly our goal to provide all with exceptio...nal customer service. Thank you for your kind comments and for choosing us as your dealership. Sincerely, Hornburg Jaguar Land Rover Santa Monica
Difficult and deceitful communication with impossible followup. Made the buying experience awful.
Hi Stancarmine, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at firstname.lastname@example.org so we ca...n work towards creating a solution for you. Thank you. Sincerely, Hornburg Jaguar Land Rover Santa Monica
Excellent service.Very straightforward and got the car within 2 hrs!!
Christine, your wonderful feedback and rating mean a lot to us. Thank you for sharing with us! Sincerely, Hornburg Jaguar Land Rover Santa Monica
Very friendly and helpful in leasing a new car, I had a great time and good experience with the sellers located in hornburg Santa Monica branch.
Massoud, thank you so much for the positive review! We're glad we delivered a positive experience for you during your lease process. Thanks for choosi...ng us as your dealership! Sincerely, Hornburg Jaguar Land Rover Santa Monica
The team at Hornburg was absolutely fabulous. Every person we dealt with was friendly, knowledgeable, and efficient. Buying a new car can be overwhe...lming, but not at Hornburg. The team makes you feel so comfortable and they explain everything in such detail that you leave feeling like you just got the best deal in town.
Great to hear you were pleased with our services, Karin! We really do want the best for our customers so it truly motivates us when we receive comment...s like yours. Thanks for choosing us as your dealership! Sincerely, Hornburg Jaguar Land Rover Santa Monica
Great experience Vladamire was very low key no pressure.
Great to hear, Rob! We appreciate your comments and we're happy to hear your visit was a good one! Sincerely, Hornburg Jaguar Land Rover Santa Monica