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Reviews

Average Ratings

4.0
17 lifetime reviews.
  • Smith Family Nissan always takes good care of me!

    I have dealt with the Smith Family for years, generations and will continue to do business in the future! They have always gone above and beyond t...

    Dealer Response

    Thank you Ruth! We hope you enjoy your New Rogue and we appreciate your business. Thank you from all of us at Smith Family Nissan.


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    I have dealt with the Smith Family for years, generations and will continue to do business in the future! They have always gone above and beyond to help us! I highly recommend Chasten and the rest of the Staff! Thanks again for our New Nissan Rogue! :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Ruth! We hope you enjoy your New Rogue and we appreciate your business. Thank you from all of us at Smith Family Nissan.


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  • Great car but TERRIBLE SERVICE

    Great car but horrible service. I bought the car out of state and the windshield wipers stopped working. But that didn't bother me because i didn'...


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    Great car but horrible service. I bought the car out of state and the windshield wipers stopped working. But that didn't bother me because i didn't expect the car to be perfect. I bought the car out of state. I had 30 days to register the car in Texas, but i can not register it without the paper work. They told me it would take three weeks. I was fine with that. Three weeks passed and nothing in the mail. I talk to them and then they tell me it typically arrives on the date the license plate expires. Guess what, it didn't come. Because of that, i have to pay big fees because they could not ship the mail in time. If you want to buy out of state, DO NOT BUY HERE!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome car service and great people

    Although I did not purchase a vehicle at the time I visited. I want to thank the staff at Smith Family Nissan for their excellent customer service...

    Dealer Response

    Dear Tasha, we at Smith Family Nissan want to thank you for taking time to respond to our reviews on Cars.com. We also want to say thank you for a...


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    Although I did not purchase a vehicle at the time I visited. I want to thank the staff at Smith Family Nissan for their excellent customer service. They did everything they could to try and help me get into a car. In the near future I do plan to purchase a car. And I highly recommend anyone who is looking for a great new or used vehicle to stop by and check it out. Again thank you for all your help

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Dear Tasha, we at Smith Family Nissan want to thank you for taking time to respond to our reviews on Cars.com. We also want to say thank you for allowing us the opportunity to assist you with your car buying needs. If your ever in need of assistance with any question or concern please feel free to stop by the dealership and ask for myself or a member of our management team. We look forward to earning your business in the future and thank you again for helping us better ourselves with you review response. Have a blessed day. Larry Flores Internet Manager Smith Family Nissan 114 Access Rd. Elk City,Ok 73644 Store: 580-225-3344 Email: larry.flores@drivewithsmith.com


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  • 07 Nissan Frontier NISMO-CHASTEN was a great help

    Great work with such nice people wonderful experience

    Dealer Response

    Dear Pam, On behalf of Smith Family Nissan we wanted to say thank you for your response to our reviews on Cars.com. We strive to provide the best ...


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    Great work with such nice people wonderful experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Pam, On behalf of Smith Family Nissan we wanted to say thank you for your response to our reviews on Cars.com. We strive to provide the best possible customer service to all of our clients that we come in contact with and we're very thankful for you allowing us the opportunity to assist you with your car buying needs. If there's anything we can do for you, your friends, or family in the future please feel free to contact myself or anyone on our staff by stopping by or reaching out to myself with the contact information I'll provide below. Thank you again Pam and have a blessed day. Larry Flores Internet Manager Smith Family Nissan 114 Access Rd. Elk City,Ok 73644 Store: 580-225-3344 Email: larry.flores@drivewithsmith.com


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  • thank you for the help

    Chastin Musick is a great salesman to deal with. He is friendly, helpful, and patient. I wish more car salesman were like him!

    Dealer Response

    Thank you Jeff! We appreciate your business and are always here to help if you need anything.


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    Chastin Musick is a great salesman to deal with. He is friendly, helpful, and patient. I wish more car salesman were like him!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you Jeff! We appreciate your business and are always here to help if you need anything.


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  • Great place to buy a car!

    Smith Family Nissan provides one of the best buying experiences that I have ever encountered. The staff and facilities are wonderful! I would buy ...

    Dealer Response

    Thank you from Smith Family Nissan! Our goal is that every customer has a 5 star experience and is completely satisfied. If you ever need anythi...


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    Smith Family Nissan provides one of the best buying experiences that I have ever encountered. The staff and facilities are wonderful! I would buy from Smith Family Nissan again.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you from Smith Family Nissan! Our goal is that every customer has a 5 star experience and is completely satisfied. If you ever need anything don't hesitate to contact us.


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  • AWESOME! Will buy from again!

    Everyone was friendly and they got me the exact vehicle I wanted. I highly recommend Smith Family Nissan to anyone. Whether its your first purchas...

    Dealer Response

    Dear Krista, We at Smith Family Nissan would like to say thank you for allowing us the opportunity of assisting you with your vehicle purchase. We...


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    Everyone was friendly and they got me the exact vehicle I wanted. I highly recommend Smith Family Nissan to anyone. Whether its your first purchase or you are a veteran buyer, they treat you right.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Krista, We at Smith Family Nissan would like to say thank you for allowing us the opportunity of assisting you with your vehicle purchase. We strive to meet all expectations provided by our customers and for our customers to have one of the best experiences possible while visiting our dealership. We are always here to help you, your family, or friends in any way that we possibly can. Thank you again for allowing us the opportunity to earn your business and have a blessed day. Larry Flores Internet Manager Smith Family Nissan 114 Access Rd. Elk City,Ok 73644 Store: 580-225-3344 Email: larry.flores@drivewithsmith.com


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  • Great dealership, highly reccomed them to everyone

    We purchased 2 Nissans last year from Chasten Musick. He's an excellent salesman, doesn't degrade you by showing you the 'vanity mirror' like othe...

    Dealer Response

    Dear Gina, We at Smith Family Nissan would like to say thank you for taking the time out of your busy schedule to respond to our reviews on Cars.c...


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    We purchased 2 Nissans last year from Chasten Musick. He's an excellent salesman, doesn't degrade you by showing you the 'vanity mirror' like other unnamed dealerships. Very prompt, no pressure, friendly service, I highly recommend them to everyone. We have had our vehicles serviced there since then and they are always friendly and prompt. The waiting area is always clean, the seats are comfortable enough that I can literally curl up with my book while I wait. I've always wanted a Nissan and I couldn't be happier with my Juke and with this dealership. If I ever decide to trade up, it'll be with Chasten at Smith Family Nissan!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dear Gina, We at Smith Family Nissan would like to say thank you for taking the time out of your busy schedule to respond to our reviews on Cars.com. We also want to thank you for allowing us the opportunity to earn your business, if there's anything that we can do for you in the future please feel free to contact myself or a member of our management team. We are always here to assist you in anyway that we possibly can. Thank you again Gina and have a great day. Larry Flores Internet Manager Smith Family Nissan 114 Access Rd. Elk City,Ok 73644 Store: 580-225-3344 Email: larry.flores@drivewithsmith.com


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  • Great people to buy a vehicle from!!

    We just purchased a 2010 Chevy 1500 from John Coleman, this was our 3rd vehicle to purchase from Smith Family Nissan. John & the rest of the staff...

    Dealer Response

    Mr. Jones, my name is Larry Flores and I'm the Internet Manager here at the dealership and I wanted to personally thank you for responding to our ...


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    We just purchased a 2010 Chevy 1500 from John Coleman, this was our 3rd vehicle to purchase from Smith Family Nissan. John & the rest of the staff are extremely helpful during & after the sale. If you are looking to purchase a new or used vehicle John Coleman will do his best to help you find whatever you are looking for. We will be purchasing our future vehicles from John.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mr. Jones, my name is Larry Flores and I'm the Internet Manager here at the dealership and I wanted to personally thank you for responding to our reviews. I also want to thank you for allowing us the opportunity to earn your business. If there's anything we can do for you, your family, or friends in the future please feel free to contact us here at the dealership or stop by for a visit. Once again thank you Jason and have a great day. Larry Flores Internet Manager Smith Family Nissan 114 Access Rd. Elk City,Ok 73644 Store: 580-225-3344 Email: larry.flores@drivewithsmith.com


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  • 2012 Nissan Sentra

    John Coleman did a excellent job finding a car for my daughter. We called him & told him what we were looking for and he told us what he had avail...

    Dealer Response

    Dear Misty, On behalf of Smith Family Nissan I would like to say thank you for allowing us the opportunity to earn your business. We strive for al...


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    John Coleman did a excellent job finding a car for my daughter. We called him & told him what we were looking for and he told us what he had available that would fit her needs, even brought it to us to test drive. I would recommend John if you are looking to purchase a new or used vehicle he will do his best to take excellent care of you during & after the sale. We will continue to buy vehicles from him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Misty, On behalf of Smith Family Nissan I would like to say thank you for allowing us the opportunity to earn your business. We strive for all of our customers to enjoy their time here at the dealership and to have one of the best experiences while visiting us. If there's anything that we can do for you, please feel free to stop by our dealership or call us at the contact information provided below. Thank you again Misty and have a blessed day. Larry Flores Internet Manager Smith Family Nissan 114 Access Rd. Elk City,Ok 73644 Store: 580-225-3344 Email: larry.flores@drivewithsmith.com


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