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There is nothing more important to me than making my customers happy. If I can put a smile on their face and make a memorable experience then I feel like I have done my job. 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Going to car shows, racing and studying cars. Anything with a motor I am completely intrigued. Being around them daily is a complete dream. I like to offer a ZERO stress and fun experience when buying or leasing your next vehicle. I believe that car buying should be an exciting time not a nerve racking time. \n\nI vow to make it a quick, exciting and friendly experience.\n\nText me anytime! 863-712-4646","emailTxt":"BRADLEY@LAKELANDVW.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27185/employees/4a8f417a08f8.jpg","drDealerId":27185,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":549906,"personPtyId":51001222,"firstName":"Jeff","lastName":"Havard","titleText":"Product Specialist","emailTxt":"jeff.havard@lakelandvw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27185/employees/12cf3b057a19.jpg","drDealerId":27185,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"967766400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":135120,"personPtyId":51340842,"firstName":"Hiram","lastName":"Mendez Mounier","titleText":"Product Specialist","emailTxt":"keanumawi@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27185/employees/bd861963-102d-42a6-ac8d-469c2e129536.jpg","drDealerId":27185,"dealerEmpStartDtUtc":"1204329600","industryStartDtUtc":"999302400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":130472,"personPtyId":50751399,"firstName":"Jared","lastName":"Diveley","titleText":"GM","shortBioText":"Ask Jared! 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Lakeland Volkswagen

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 8:00 AM - 4:00 PM

Lakeland Volkswagen Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:30 PM

Saturday

8:30 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2012

Welcome to Lakeland Volkswagen, your Central Florida Volkswagen dealer. At Lakeland Volkswagen, we serve clients looking

...

to purchase a New Volkswagen or pre owned/certified vehicle from Tampa to Orlando and all of Central Florida. Come by and see why we were voted #1 in Customer Satisfaction in the Entire South East Region!

"Voted #1 In Customer Satisfaction in the Entire South East Region!"

Service

Wheel Balance

Complimentary

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

Wheel Alignment (FWD)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
875 lifetime reviews. Includes reviews of Lakeland Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    November 15, 2019

    I took my car in for a bulb replacement due to it not working..it still doesn't work. Now I have to take it back in again for them to check it again.

    5.0 out of 5
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    3.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Fiermonti

    Service Consultant/Advisor

    (4.7) 163 reviews

  • 5.0 out of 5
    November 14, 2019

    Lyndsay, Jonathan and Brian are very good advisors. They always take care of my car without hesitation, they are very helpful and knowledgeable, also respectful... . They treat me very good.

    5.0 out of 5
    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Woerdehoff

    Service Manager

    (4.8) 85 reviews

    Jonathan Fiermonti

    Service Consultant/Advisor

    (4.7) 163 reviews

    Lyndsay Baker

    Service Adviser

    (4.5) 114 reviews

  • July 4, 2018

    If you're looking for a VW dealership that not only treats you like a VIP but also is extremely attentive to your needs, courteous of your time and is... genuinely honest, this is your place. This was my first time working with the staff of Lakeland VW and it absolutely will not be the last. I have worked with two other VW dealerships in the past but this place is by far the best. I was in and out of the dealership with a new lease in what felt like no time at all and, most importantly, with a deal that I felt comfortable with. Thank you Lakeland VW for everything. You guys are absolutely wonderful!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2019

    Our sales rep Hiram was good to work with. He found what we wanted and really seemed to listen to our needs. Friendly staff, really down to earth.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Larry Riddle

    Business Manager

    (4.9) 161 reviews

    Hiram Mendez Mounier

    Product Specialist

    (5.0) 48 reviews

  • 3.0 out of 5
    November 13, 2019

    I went in to get my tire pressure checked and order a part that was broken on previous visit. Once I got home I realized that the tire pressure light would... not go off by itself and they neglected to put the caps back on the valves stems. When I called they said that the light had to be reset and I would need to come back in. Since I have to go back to get the part ordered I needed to go back anyways but otherwise it would be inconvenient to have to go back to have it reset and get the caps for the valve stems.

    4.0 out of 5
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    2.0 out of 5
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    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lyndsay Baker

    Service Adviser

    (4.5) 114 reviews

  • 5.0 out of 5
    November 11, 2019

    Lyndsay was my service Advisor, she definitely is a very professional person, very informative about the process and wait time . She also was very helpful... in looking up the right tires for my car and provided recommendations. I can truly say Lyndsay is the best service Advisor I have had the opportunity to service my 2017 VW Jetta.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lyndsay Baker

    Service Adviser

    (4.5) 114 reviews

  • 5.0 out of 5
    November 11, 2019

    Started with the online scheduling, simple and easy to use. Able to pick the date and time I wanted. Arrived early and was taken right away, the actual... work took an minimal amount of time and I was out the door and back cruising the roads. My advisor Lyndsay Baker took excellent care of me and was very professional.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lyndsay Baker

    Service Adviser

    (4.5) 114 reviews

  • 5.0 out of 5
    November 11, 2019

    Great job and I appreciate the attention and assistance with everything! I like having my point of contact, Trey, to help find out any questions.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lawrence "Trey" Chapman

    Product Specialist

    (5.0) 86 reviews

    Larry Riddle

    Business Manager

    (4.9) 161 reviews

  • 5.0 out of 5
    November 11, 2019

    I've purchased a Volkswagen GTI in the past and have been very pleased with service. Myself being a returning customer really made the process that much... smoother!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Larry Riddle

    Business Manager

    (4.9) 161 reviews

    Charles Draper

    Used Car Manager

    (4.9) 114 reviews

    Hiram Mendez Mounier

    Product Specialist

    (5.0) 48 reviews

  • 5.0 out of 5
    November 11, 2019

    I thoroughly enjoy coming to Lakeland Volkswagen, my vehicle was purchased at this location and I also have it serviced there. I recently came in for service... and everything went perfect! I was greeted in a timely manner, updated throughout the service, and treated like a guest in their home.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Corey Godden

    Product Specialist

    (5.0) 62 reviews

    Jonathan Fiermonti

    Service Consultant/Advisor

    (4.7) 163 reviews

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