Basil Resale Transit

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Basil Resale Transit Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2012

"Basil, Basil, Just Great Deals!"

Reviews

4.1 out of 5 4.1
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 15, 2018

    Great place to get your car serviced. They had my car fixed in a timely fashion plus the service manager and technician were extremely helpful and friendly.... I highly recommend Basil Resale for any of your service needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad to hear it! Happy driving!

  • 5.0 out of 5
    June 21, 2018

    I am a return customer & happily came back for my 2nd experience with the dealership. Chuck, Doug & Tom made my experience extremely easy so I’m... extremely grateful!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks to you, Kristy! Happy driving!

  • July 30, 2014

    I have nothing but good things to say about my experience at Basil Resale Center. The entire staff was great and made me feel comfortable. They really... took their time to explain everything to me and helped me get a great deal in a reliable car. They stayed within my budget and I felt no pressure to go beyond what I could afford. I called Matthew Vallance several times to ask questions during the process and he was prompt and helpful each time. I have had several car buying experiences in my life and have never gone back to a dealer before. This is one dealer I know I will be seeing again in the future! Thanks Basil!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 2, 2018

    Thomas Falco was absolutely awesome very professional best buying experience vehicle was used but things were as expected! Will see in the future with... the service end

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks William! We appreciate your continued trust!

  • 3.0 out of 5
    February 1, 2018

    Sarah the sales person and the receptionist was outstanding.As for the rest of the staff,unsociable would be fair. I bought the car figuring it was thoroughly... inspected and ready to go.I pull it off the lot on sat.Monday i am bringing it back for fairly major repairs.front brake line and caliper and rear wheel bearing.HOW do things like this get over looked in the supposed 101 pt inspection.maybe its a 101 pts to check if the car is returned??? To their credit I got a loaner and the the repairs were completed. Tgrough it all Sarah was the ONLY person that communicated with me.The manager or service manager never said word one.Maybe thats the templet of a successful car busines? As a self employed business person ,I doubt it.I lost a goos three days work and revenue over all this.This adds up to a fair amount of time and money lost and not a single apology from anyone except Sarahbthe salesperson. I doubt i will buy here again or reccomend them.thanks

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Paul, I apologize about this poor treatment. I thank you for bringing it to our attention. I am addressing this immediately with management. If y...ou have any further comments please don't hesitate to reach out to us at basilcares@basiltransit.com Thank you

  • 5.0 out of 5
    January 22, 2018

    BASIL & CO WANTS SATISFIED BUYERS. VERY COMPETITIVE PRICES, SALES STAFF ARE EXPERIENCED AND LISTEN TO WHAT THE CUSTOMER'S TRANSPORTATION NEEDS ARE. THE... CUSTOMER IS ACCOMMODATED AND NOT PRESSURED INTO THE WRONG DEAL. THE FRONT OFFICE WANTS RETURN BUSINESS FROM SATISFIED CUSTOMERS AND THIS SHOWS IN ALL THE PEOPLE I DEALT WITH OVER A TWO WEEK PERIOD. I WILL LIKELY BUY MY NEXT CAR FROM THEM, DESPITE A 400 MILE DISTANCE FROM HOME. (TRUSTWORTHY)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Terence! We appreciate you taking the time to leave us a review! Welcome to the family!

  • 5.0 out of 5
    September 16, 2017

    I have bought 3 cars from this dealership, and have had nothing other than a great experience on all of them. Ryan and Charles are very cordial, an and... are very helpful through the entire process. Definitely not a high pressure sales force. You guys are the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Dam!! We think you're the best!

  • 5.0 out of 5
    August 6, 2017

    My husband and I have been shopping and dealing with many dealer ships for months we were recommended to this one by a friend . We have bad credit that... we are trying to repair and every other place we tried and we went to many ...we either treated with disrespect once they seen our credit or sold into coming down there wasting hours of our time and being promised the world just to be let down . We came here the entire team made us feel comfortable and like family and got us into top of the line low mileage vehicles and even met our budget we can start rebuilding our credit bc of the team at this SPECIFIC basil dealership. Don't waste your time going anywhere else they have customers for life with us now

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks J & M we appreciate your kind review & your business! Happy driving!

  • 1.0 out of 5
    June 4, 2017

    I called the dealership with a starting offer on a used Elantra Coupe, the salesmen said he would take it to the lot manager and give me a callback by... 4pm the same day. Needless to say its been 2 weeks and not even a peep out of them. The car is still listed on the website but, I found my car somewhere else. Do not deal with this place unless your willing to buy as is on the spot.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, I apologize about this miscommunication, that is certainly not how we strive to treat our customers. I will elevate your complaint to mana...gement. If you are interested in speaking with us further, please feel free to contact us at basilcares@basiltransit.com thank you

  • 5.0 out of 5
    November 17, 2016

    Matt took great care of me and was capable of getting me into a vehicle when I was denied many times before. The customer service and everyone I had experience... with there treated me so kind and were very understanding and compassionate. I would recommend them to any one looking to get into a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Tiffany! Happy driving!

View More Reviews

Basil Resale Transit

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.