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Reviews

5.0
11 lifetime reviews.
  • JUST HAD A GREAT CAR BUYING EXPERIENCE

    Just bought a used car from Charlotte Auto Group, they gave me a fair trade in value, and the car I bought was in wonderful shape , the price was ...


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    Just bought a used car from Charlotte Auto Group, they gave me a fair trade in value, and the car I bought was in wonderful shape , the price was great...having purchased used cars in the past, I must say that this was a really good experience...I did purchase the extended warranty for piece of mind, also at a more than fair price..I read some good reviews and a few negative, but also realize when buying a used car there is only so much a dealer can prevent or foresee and that's why I bought the warranty....Duke and Michelle are a really nice couple, and went out of their way to make my my purchase happen, even recommending me a finance company with a good rate.....I will be back to buy another car in the future and will send friends and family there as well....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LOVE THIS PLACE!

    I love absolutely everything about my car buying experience. Duke and Michelle are wonderful people who treated us like family from the moment I f...


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    I love absolutely everything about my car buying experience. Duke and Michelle are wonderful people who treated us like family from the moment I first contacted them. They were 100% straightforward with everything, beyond helpful, and have continued to help me and my partner since day 1. I was in a car accident 3 weeks after buying from Charlotte Auto Group, they fixed my beautiful car and it looked better than brand new. They even let me borrow a car while I waited for the repairs to be done. They continuously stay past closing hours because they know my partner and I live 2.5 hrs. away, and they've even helped us find a new Jeep to complete our car family. They've been so supportive with us, so helpful, and I would recommend them to anyone and everyone who is looking for a new/used car or even repairs. They're phenomenal. I can't thank them enough for all they've done for us.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Don't look anywhere else!

    This was by far one of the most pleasant auto buying experiences to date! This family owned business (husband and wife) have stellar people skills...


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    This was by far one of the most pleasant auto buying experiences to date! This family owned business (husband and wife) have stellar people skills and can't do enough to satisfy a prospective buyer. We are most impressed with their honesty and integrity. Wish we had known of them sooner! If you are looking for a great used car or truck (in this many times "sketchy" industry) I am so pleased to be able to refer Duke and Michelle and their solid business.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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