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Reviews

Average Ratings

4.6
66 lifetime reviews.
  • 5 stars

    Top Notch customer service. Very smooth transaction and they beat my own banks approved interest rates! Very recommended!


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    Top Notch customer service. Very smooth transaction and they beat my own banks approved interest rates! Very recommended!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick response

    The dealership responded quickly to my request for information. The car in question was, unfortunately, out of my price range.


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    The dealership responded quickly to my request for information. The car in question was, unfortunately, out of my price range.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lux Cars

    So far pretty Good, I bought Land Rover Lr3 having small problem but they fixed them.


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    So far pretty Good, I bought Land Rover Lr3 having small problem but they fixed them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • No promise kept!!

    The manager Adrian sold an Audi S8 out from under me. He insisted the car was still available, dragged his feet on collecting my deposit & sold th...


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    The manager Adrian sold an Audi S8 out from under me. He insisted the car was still available, dragged his feet on collecting my deposit & sold the car on me without so much as a call back! I made arrangements to fly to Chicago & now I'm eating my flight/hotel costs. Buyer beware!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 7 found this review helpful. Did you?

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  • A Memorable Experience

    My search for a "new" used car brought me to Lux Cars Chicago via the internet. The car I was looking at, a 2010 CL550 was spectacular on paper, a...


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    My search for a "new" used car brought me to Lux Cars Chicago via the internet. The car I was looking at, a 2010 CL550 was spectacular on paper, and when I saw it in the "flesh" it was all I hoped it would be. It didn't hurt that I had great phone conversations with Earl the GM a number of years ago about another auto I was interested in- he made me feel like family each step of the way. Long story short- I took a train ride from Michigan, and felt so good about the whole process, that I never even test drove the car at Lux. I believed everything they told me, and felt if there was a problem on my extended "test drive" back to home to Michigan, that Lux would take care of me. It's about the people isn't it? ... and everyone I met and who assisted me made me feel like family and made me feel the car and deal were great. It's proved to be just that.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Experience Buying a Tesla

    Daniel, Earl and his team were fantastic to work with. My wife and I drove from Minneapolis to buy and trade in our current vehicle, we could not ...


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    Daniel, Earl and his team were fantastic to work with. My wife and I drove from Minneapolis to buy and trade in our current vehicle, we could not have had a better experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    My husband and I were looking for a particular "year, make and model" vehicle. We happened to find Lux Cars Chicago on the internet and contacted ...


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    My husband and I were looking for a particular "year, make and model" vehicle. We happened to find Lux Cars Chicago on the internet and contacted them over the phone. From our initial conversation with Lux Cars Chicago (Alex Petlakh) we felt like we were valued potential customers. Alex displayed honesty, integrity and friendliness from the beginning of the process of buying our vehicle to the end. We were treated as if we were friends or family. Everyone at Lux Cars Chicago were simply wonderful. We got the vehicle we wanted with zero stress or hassle! There is no doubt we will continue to give Lux Cars Chicago our business when purchasing a vehicle. What a great Team of People!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome service

    Thank you Earl and Daniel I really love my RangeRover, you guys have been the best , prompt response from the very first call, continue to follow ...


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    Thank you Earl and Daniel I really love my RangeRover, you guys have been the best , prompt response from the very first call, continue to follow up with any new information, courteous staff and most of all you care about your customers and for that I want to say thank you for all and Merry Christmas/ Happy New Years to you and your families. I have told some many friends and family about you and I will continue to express my happiness and wonderful experience .. Thank you .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Easy People To Work With

    Purchased a 2013 Lexus GS350 AWD from LUX Cars and the experience was great. No hard sales pitches, friendly people, and great price. I was lookin...


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    Purchased a 2013 Lexus GS350 AWD from LUX Cars and the experience was great. No hard sales pitches, friendly people, and great price. I was looking at the same vehicle in Minneapolis area and Lux Cars had better equipped vehicle for much better price. I would not hesitate to purchase from them again. Thank you for your help with my vehicle purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    The service and attention from everyone involved was outstanding. They were great to work with. I was very happy with the pricing as well. The ent...


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    The service and attention from everyone involved was outstanding. They were great to work with. I was very happy with the pricing as well. The entire purchasing process went very smooth. I highly recommend anyone that is looking for a quality used car to stop by LUX Cars Chicago in Buffalo Grove.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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