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Reviews

4.0
10 lifetime reviews.
  • Service and Sales are top notch

    I started having my vehicles serviced at Priority VW when they first opened. Over the years I have met many of the team members at Priority and ha...


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    I started having my vehicles serviced at Priority VW when they first opened. Over the years I have met many of the team members at Priority and have especially enjoyed sharing car stories and Audi/VW enthusiasm with Andy Hook in sales. Over the past 5 years he cultivated a camaraderie that finally earned him a sale this month. The process was simple, honest, and no-nonsense. I would not hesitate to purchase here again and will continue to service my vehicles here. Ryan and Savanna in VW Service have always taken good care of me and my services have been done with care by the excellent team of technicians. I met the GM, Chad Kranz this week and it is clear he runs a strong dealership. With Priorities for Life as an added bonus, I see no reason to shop or service anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Sales Service

    I was looking for a pre-owned Toyota truck and found exactly what I was looking for at Priority Volkswagen. Salesman, Franklin Perkins took the ti...


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    I was looking for a pre-owned Toyota truck and found exactly what I was looking for at Priority Volkswagen. Salesman, Franklin Perkins took the time to listen and help me find the prefect truck. I highly recommend Priority Volkswagen because the sales staff is highly knowledgeable and has the highest service throughout the Richmond area!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • service/repair

    Can't remember if I ever did a review on anybody. But I suppose priority VW deserves one from me. To start off, Most Excellent customer service! V...


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    Can't remember if I ever did a review on anybody. But I suppose priority VW deserves one from me. To start off, Most Excellent customer service! Very Nice and Curtious people to deal with. Had a Major oil leak on my car. I never wanted to take my car to a mechanic shop due to the fact that mechanics have given the name mechanic a bad name. And then taking my car to the dealership knowing that you're gonna pay more for auto parts etc etc. Well I had no choice this time. I cannot say I didn't get screwed in any way. I suppose it's a good chance I did not. Would I come back again? YES! I would! Again, Most Excellent customer service! And for the record, had to come back a second time within a week and they were very helpful, considerate, and generous! Thanks VW!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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