Reviews

Average Ratings

3.0
12 lifetime reviews.
  • No pressure

    Gave me a deal I was looking for. Didnt try to get me to buy somrthing I didnt want.

    Dealer Response

    JoeW - Thank you for stopping by and we appreciate your business. Enjoy the new vehicle and let us know if there is anything more we can do for you!


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    Gave me a deal I was looking for. Didnt try to get me to buy somrthing I didnt want.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    JoeW - Thank you for stopping by and we appreciate your business. Enjoy the new vehicle and let us know if there is anything more we can do for you!


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  • Waste of time

    Spoke to one individual who had my credit information because I didn't want to waste my time or drive that far. Made an appointment and person was...

    Dealer Response

    Hi J - We're sorry to hear this and want to help. Please send us your contact information at http://www.hublerautooutlet.com/about-us/contact-us s...


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    Spoke to one individual who had my credit information because I didn't want to waste my time or drive that far. Made an appointment and person wasn't there and person told me couldn't do. 35 minute drive wasted and 45 minutes telling me approved not.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi J - We're sorry to hear this and want to help. Please send us your contact information at http://www.hublerautooutlet.com/about-us/contact-us so we may look into this issue.


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  • Great Customer service

    I scheduled an appointment to go in and look at a car that was on line, but when I arrived the car was in the shop for a recall issue. I ended up ...

    Dealer Response

    Hi Patricia - Please send us a message with more details on your vehicle at http://www.hublerautooutlet.com/about-us/contact-us so we may look int...


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    I scheduled an appointment to go in and look at a car that was on line, but when I arrived the car was in the shop for a recall issue. I ended up meeting Jeremiah and he showed me a 2004 Cadillac CTS. Nice car, I test drove it and found no issues that I could see or hear. Purchased the car for cash, drove it maybe 2 hours and the engine light came on, and I'm hearing loud noises when I put the car in gear. I was told the car was inspected prior to being sold, and what a great car it was.....now I'm not so sure.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Patricia - Please send us a message with more details on your vehicle at http://www.hublerautooutlet.com/about-us/contact-us so we may look into your issue.


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  • No photos, no deal

    Responded quickly to my initial inquiry (multiple phone calls and emails). I requested pictures of the ACTUAL car that I was interested in as oppo...


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    Responded quickly to my initial inquiry (multiple phone calls and emails). I requested pictures of the ACTUAL car that I was interested in as opposed to stock photo from at least two different people. I never got them! I explained I was going to be driving 150 miles and would not come without the pictures. Apparently, they don't communicate with each other very well because different people keep calling me to see when I am coming to see the car!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Very pleasant sales experience.

    Hard to believe that this was only the second time in 12 years I'd purchased a vehicle through a dealership. And mainly because my last experience...


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    Hard to believe that this was only the second time in 12 years I'd purchased a vehicle through a dealership. And mainly because my last experience was less than pleasant. My experience at the Hubler Auto Outlet in Greenwood changed all that! Big John Armitage and his sales staff are leading example of what auto sales should be. My salesman David Jung and John worked hard and went the extra mile to put me in the truck I wanted and to make it affordable. And Ronnie Myers couldn't have been more helpful and patient concerning some issues I had with the title from my trade in. All in all they made me feel like a valued customer and that my sale was as important as if it was a new car purchase at twice the price! Thanks to the Hubler team for the pleasurable sales experience and I'll be sure to pass it along to family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wasted my time

    Emailed to get info on vehicle I was interested in. Rep called me and scheduled an appointment for me to come look at it. Drove over an hour to th...


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    Emailed to get info on vehicle I was interested in. Rep called me and scheduled an appointment for me to come look at it. Drove over an hour to the dealership. Once I got here I was informed the car was not there and was in the shop for service. Thanks for wasting my time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • disappointed

    Went look at vehicle (jeep) was muddy , trash in side and interior wire exposed. Was not presented as internet portrade


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    Went look at vehicle (jeep) was muddy , trash in side and interior wire exposed. Was not presented as internet portrade

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Work hard for you

    The team at Hubler worked with me and got me into a used car that I really like. The process seem painless and the team worked really hard to sati...


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    The team at Hubler worked with me and got me into a used car that I really like. The process seem painless and the team worked really hard to satisfy my concerns with the vehicle that I purchase. The team stay engaged with me through the whole process. I would return and get another vehicle from them anytime.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best dealer

    I will say Hubler auto group will take great care of each and every customer individually. From Jeremy at Hubler call center who guides you to you...


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    I will say Hubler auto group will take great care of each and every customer individually. From Jeremy at Hubler call center who guides you to your desired car and where it would be best for you to test drive. Through men like Dennis and Scott at the outlet store who came in on their day off to finish paperwork so I could drive my car home. Now that's what caring about your fellow man and woman is all about! I have to mention also Aaron Habig at Bradley Chevrolet in Franklin, he was so much help because my trade in would not make it to Hubler where I traded in, but they are part of Hubler group and it was easy to get the car that was at the end of the road to Aaron's lot. I can't say enough about the group as a whole. They do treat you right and are not just professional, but also Personable! Thank you all at the Hubler Group! Doc. David L Shelton

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • used car purchase

    The end result turned out ok, but I was disappointed with the process. We found two cars on the internet, emailed our interest and heard back with...


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    The end result turned out ok, but I was disappointed with the process. We found two cars on the internet, emailed our interest and heard back within the hour. We were told that both cars were on the lot and would be pulled up waiting for us. We were there about 30 minutes later. Neither car was there. The salesman explained that the internet folks are in an office somewhere else and didn't really know the inventory. This felt like a ruse to get us into the door to look. Had the operator explained that the cars were not available, but that there were others within our price range, I still would have visited. But, when you not only promise that the cars are there, but also promise that the cars will be pulled to the front waiting for us, that feels dishonest. Since we were there, we looked at other cars and did make a purchase. The negotiation was very smooth and the process very easy. I appreciate that, which is why I rated this an average. If I were browsing cars and happened to stop by to look, I would rate this a decent place to look. If you have looked at specific cars online and presume that they are there, this is not the place to visit.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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