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Reviews

Average Ratings

3.4
40 lifetime reviews.
  • Internet Sales.

    Phil Aulenback was great. Good deal on a previously owned BMW. Great pictures and description. Mr. Aulenback went out of his way to help. Unfortun...


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    Phil Aulenback was great. Good deal on a previously owned BMW. Great pictures and description. Mr. Aulenback went out of his way to help. Unfortunately, I think he moved to another dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • poor business

    While shopping for a car they talked me into buying a car did all the paperwork work signed the papers never did get a chance to test drive a vehi...

    Dealer Response

    Christina, it sounds like there might be some confusion with your deal. Let us take another look, and in the mean time, if you would contact our c...


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    While shopping for a car they talked me into buying a car did all the paperwork work signed the papers never did get a chance to test drive a vehicle or look at a vehicle they told me what I was approved and how much then asked me what color did I preferred Marcelo brought the car around that was it bottom line I drove the car for 2 weeks they promised to the tint the windows never did so come to find out they kept giving me the run around I kept calling wanting to know what's going on finally someone finally talked to me I had to give the car back because they didn't do the paperwork correctly I traded a car for that car and put down a payment for it but the dumb assess didn't get their paperwork right I say get rid of them talking to a lawyer about it now I rate landers Toyota a 2 a low 2

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christina, it sounds like there might be some confusion with your deal. Let us take another look, and in the mean time, if you would contact our customer relations manager Jennifer Jarrett at (501) 247-2860, she wants to get some more info from you. Thank you for your cooperation.


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  • Steve Landers Toyota is the place to go!!!

    Me and my mom both bought a certified 2015 Corolla and had the best experience with customer service and the sales department. It was hassle free...

    Dealer Response

    Marisa, we're so excited for you and your mom about your certified pre-owned Corolla purchases! We're glad to hear you both had a fast and easy ex...


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    Me and my mom both bought a certified 2015 Corolla and had the best experience with customer service and the sales department. It was hassle free and painless! We were out in no time and we LOVE our cars!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marisa, we're so excited for you and your mom about your certified pre-owned Corolla purchases! We're glad to hear you both had a fast and easy experience at our dealership. Thanks for sharing and recommending us!


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  • Excellent experience!

    Excellent experience! My salesman, Brandon M., went out of his way to make the entire process a breeze. Brandon took more time than anyone I had e...


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    Excellent experience! My salesman, Brandon M., went out of his way to make the entire process a breeze. Brandon took more time than anyone I had ever dealt with to answer my questions and look into certain questions I had about to pre-owned vehicle I purchased. He was extremely helpful throughout the entire process, included follow up work done after the sale! As an out of state buyer he definitely made it a smooth process. I will be back for future purchases. Make sure to ask for Brandon when you call.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a used vehicle

    We purchased a 2014 Ford Focus in April of 2014. Salesmen was great. Waited four months to receive the title to get tags on my car. Finally got th...


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    We purchased a 2014 Ford Focus in April of 2014. Salesmen was great. Waited four months to receive the title to get tags on my car. Finally got that taken care of and set the "my key" feature on the car. That is the feature that when activated you cannot drive above a certain speed,listen to radio unless seatbelt fastened and only have limited volume control on radio. It is a precaution for your child. Soon after when I wanted to drive it I went to remove the my key feature and as it turns out you have to the administrator key, which is not the one they gave me..I called them to find out what to do and they said I would have to call and order one,when I asked if I was to send the bill to them the manager laughed at me. I find it ridiculous that they have sold a car without the main key and I have no real control over and that they won't take any financial responsibility. I did receive a phone call after several attempts to speak to someone if higher authority and was told that since it had been six months they wouldn't do anything. A few months later I went to rotate my tires and guess what! No key for the anti theft wheels! If I would of had a flat I would of been screwed. Didn't even bother asking them about that. If u do buy a vehicle ask about all keys!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Customer service

    The customer service all the way around is horrible. The service department is rude and can't get on the same page, every time I called, someone t...

    Dealer Response

    Thank you for your feedback. We don't want to disappoint any customer. Could you please contact Jennifer Jarrett, our Customer Relations Manager...


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    The customer service all the way around is horrible. The service department is rude and can't get on the same page, every time I called, someone told me something different about my vehicle. I would never buy a car from this dealership again. The buying process was great 3 years ago but ever since then when I come in, I have nothing but problems.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We don't want to disappoint any customer. Could you please contact Jennifer Jarrett, our Customer Relations Manager at 501-568-5800? We want to make sure you are a satisfied customer of ours once again.


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  • Bad experinence

    They push you too much to make the deal happen and catch you so badly. I would not recommend this dealership to anyone at all. Please believe me a...


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    They push you too much to make the deal happen and catch you so badly. I would not recommend this dealership to anyone at all. Please believe me and go some where else other then SL Toyota!!! If you wonder, yes i made the mistake. Thanks,

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor concerns

    Could have been better.poor concern for the little man. Not good business


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    Could have been better.poor concern for the little man. Not good business

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Steve landers Toyota

    My salesman was Philip Whitworth and he was polite, and tackled every obstacle we had helped us through it and also introduced us and help us with...

    Dealer Response

    Mr. Borek, thank you for your kind words and we are glad you had a great experience. We sure appreciate your business!!


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    My salesman was Philip Whitworth and he was polite, and tackled every obstacle we had helped us through it and also introduced us and help us with our finance people . The finance people Mr Bass and Chris Simms were so nice and answered all our questions and help us through buying a vehicle . Truth be told I saw my salesman Philip and we bought a 2015 RAV4 brand-new and a week later bought a 2016 corolla two vehicles in two weeks this service is the best the people are honest everybody smiling and they Melia cookies after you buy a vehicle how great is that . All in all you cannot go wrong with landers Toyota Philip went worth the finance people everybody there I'm very pleased I have not been to the service department yet but I don't believe I have any problems this dealership cares about its customers it wants to do business .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Borek, thank you for your kind words and we are glad you had a great experience. We sure appreciate your business!!


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  • I didn't choose the color did not get to test drie

    I didn't get the chance to pick out what color nor did I get to take a test drive I was more or less pushed to take what I got. They told me that ...

    Dealer Response

    Connie, we'd like to hear from you personally to get a better idea about what happened here. We never want our customers to feel like they were pu...


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    I didn't get the chance to pick out what color nor did I get to take a test drive I was more or less pushed to take what I got. They told me that I was upside down in my vehicle and that I should be grateful to get what I got.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Connie, we'd like to hear from you personally to get a better idea about what happened here. We never want our customers to feel like they were pushed or misled! We pride ourselves on offering the best service, so please give Jennifer Jarrett a call at 501.247.2860 so we can make this right. Thanks for reaching out to us!


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