Carlock Motorcars Nashville

Reviews

4.3 out of 5 4.3
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 15, 2018

    Great experience, the service is excellent . I love my car, everyone was great , friendly & easy to do business with. I am thrilled

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2018

    Extraordinary dealership. I bought a new Aston Martin and have had an exceptional experience. Sales, service, facility - all superb. So far everything... I have needed has been taken care of.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 26, 2018

    Excellent experience with the service department, including willingness to transport my disabled car from almost 200 miles away. I came to this dealership... and service department through references given in two metro areas that actually have AM dealerships. I now see why.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2018

    The best/easiest car purchase ever. Complete knowledge of the vehicle and its background. Car was clean and ready for resale. Financing was very easy... and complete. Follow up for satisfaction and performance.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2018

    I have dealt with both sales and service and found them to be professional and knowledgeable. The facility is first rate, the new coffee bar is phenomenal,... and. the selection of vehicles is fascinating.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 24, 2018

    I have worked with Music City Motor cars in the past. The sales men have always been wonderful but the manager seems to be too concerned with his own plans... to help a customer. I am disappointed. The previous manger was much more accommodating and attentive. Since the change to ‘Carlock Motors’ the quality of service has taken a significant dive.

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    HannahGrace, I'm really sorry to hear you had this experience. Our management has had almost no change since changing the name of the dealership, so ...I would love it if you could be more specific so we can improve. Would you mind emailing me so I can learn more about your experience? Send it to care@carlockcars.com.

  • 5.0 out of 5
    January 27, 2016

    Truly excellent service here. They were very welcoming, friendly, knowledgeable and answer any questions I might have. Their customer service is awesome!!... I am always treated with courtesy and respect. When I am ready to buy a car, I will buy from them. They always have a great selection of cars. I highly recommend Music City Motor Cars!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2015

    I have not purchase the car at this time but they have been very professional in everyway possible

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2012

    I recently had my 2006 Continental GT in for service after having to have it serviced in Atlanta for the last 5 years and was surprised to find that the... guy actually performing the service found me in the showroom and sat down with me to make sure I knew what was to be done on a yearly service and walk me through the findings later. Although this trip was for regular maintnance, there's no doubt I will be returning to Bentley Nashville fro all my maintnance and repair needs. I didn't rate the facility due to the fact they are just starting out and are building new facilities. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Carlock Motorcars Nashville

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