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(138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ash Auto Group from DealerRater.

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One word: Professional

This is not your average car dealer by a long shot and that is proven the moment you walk through the door. The facility blew me away with how well maintained and elegant it was. I honestly thought I was lost at first. To add to the top notch facility, Ryan was able to see me extremely short notice outside normal business hours. At no point did I feel pressured at all. Ryan was extremely knowledgeable about his beyond well maintained inventory, and was very honest with things he didn’t know and was able to get me the answers I needed almost immediately. The process was finished seamlessly and I’ve never had a smoother buying process. These guys really know what they are doing and take pride in their work. I’ve also had Ryan’s dedicated support after the purchase with minor issues and has proven he will go above and beyond to ensure the name they put on the back of their cars carries with it the quality service they strive to provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the incredible feedback Ryan! Enjoy your new WRX!

Great experience!

I talked with Ryan and he was great help on telling me about the car I was interested in and he gave me great information about it. I came down a couple of days later after filling out my application and test drove the car and fell in love with it. Rayan was patient with all my questions and he made me feel comfortable and confident in my buying experience with Ash Auto Group I highly recommend this company for your car needs. Thanks Ryan and Andy for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy you love your new car! Come back soon!

Buyer

Excellent services, if they don’t have a car you want they can get it! They care about your need to finding a vehicle that’s fit your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

Best experience I have ever had!!! I worked in the Automotive industry for over 35 years, and for the very first time, I was sold Exactly what I needed in a vehicle. Many thanks to Ryan Zimmer and his ability to come through for his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Experience

I tried the traditional car buying route, and was so disappointed, I almost didn't buy a car. And then I contacted Ash, and Ryan was quick to respond, but not pushy; patient without being patronizing; and knowledgable without being know-it-alls. Do they know it all? I'm pretty sure they do. Ryan and team delivered a white glove service, and an easy and painless shopping experience, all while finding a great rate for my not-so-good credit! Thank you Ash! I will definitely be recommending you to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

This was such a better experience than going to a traditional car dealer. Andrew and Ryan were great to work with. Friendly, professional and knowledgeable. I will use them again and recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thrilled

There are no words to say how remarkable Ash made my experience. I had muddled around at other dealerships getting lied to and near extorted and I decided to call them...I didn't want another exhausting trip around a dealership and was ready to give up. Ash was very different and just what I needed. The most important fact was they didn't try to take advantage of me. The deal was fair and honest and felt like it was supposed to feel...GLORIOUS! I have challenging credit and it wasn't going to be easy... but it was. It took 24 hours via text and I was driving off with my new car. If you are tired of being manipulated at best in a car buying experience, Ash really is a special group that will take care of you and do what's right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We are so happy that we met and exceeded your expectations. We hope to assist you again in the future!

Professional Operation

We worked with Andrew Ash who went above and beyond to help us! We walked away with the deal we hoped for. Thanks Ash Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service

good car, fair price, easy transaction. Ryan was available to work around my schedule as needed. All around, a good experience and I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, we really appreciate it! Please keep us in mind for the future, if we don't have what you're looking for we will get it.

Skeptical, but was PLEASANTLY SURPRISED!

Came across my truck on Cargurus and was skeptical that this was just another “buy at auction and flip dealership.” Ryan was great to work with. Although it says “appointment only,” the process was VERY easy and the guys were very accommodating to work with my schedule and the distance I had to drive. Ryan even went above and beyond to take care of a quirky situation to make the deal happen. He helped me find the right avenue for financing for me before I even showed up. In total, I don’t think I’ve ever spent LESS time in a dealership getting a deal done. I’m EXTREMELY pleased with my truck and the guys at Ash Auto Group. HIGHLY RECOMMENDED!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brian, Thank you so much for the kind words, we hope to see you again in the future!