Mala atención al cliente
Compre una camioneta y al llegar a casa las alfombras eran mas grande, los he tratad de contactar varias veces durante los últimos 4 meses para que hicieran el cambio, nunca devuelven la llamada muy irresponsables. También prometieron otros accesorios que jamás entregaron. Si estas pensando en usar sus servicios " cuidado"
Worst Car Experience Ever
If I could give them less, I would. We drove 2 hours to this dealership because we agreed on a price prior. We wait for our salesman for an hour. The finance manager treated my husband and me with such disrespect. Even though they listed the price of the car on their own website at one price, they added on $10,000. They said their own website was wrong. So basically, like all these other reviewers, we wasted hours of our day at this shady, unprofessional dealership. DO NOT GO HERE! They are dishonest and everything people stereotype dealerships as. Do not believe them!
Terrible experience Eli was the salesman Did not want to apply for a car loan My credit is 780 Telling me that customers only pay cash Who pays cash for a car ?
I had a great experience even before I got there, I reach them via email and they were very helpful and once I was there they made everything to help me get the car I wanted,
Thank you for sharing your experience with us, Jose! We were glad to help you before your visit with us, and we appreciate your feedback. Please let us know if you need anything else. We are happy to help.
My new 500X
i'm really appreciate the good attention and service that they give me today
Thanks for the 5-star rating, Reinaldo! We are so happy to hear that you enjoyed our services. We always treat our guests the best way possible. We hope you visit again soon!
Excellent experience overall, frendly staff and very proactive, they do everything to assist you with all your needs! Second car that I get from them!
Thank you so much for the great review, Miguel! We are happy to have been able to assist you again with your second car purchase. Congratulations on your new vehicle!
Excellent customer service and good deal. Staff very friendly and helpful. Will definitely recommend friends to go to that dealer.
We appreciate you taking the time to leave us such a great review! We work hard to provide the sort of excellent customer service and welcoming environment you experienced. We want all our visitors to receive the sort of quality care you had and walk away with a good deal. Thank you for the recommendation, and we hope to see you again in the future.
Unresponsive. Poor communication
No response from the dealer for a submitted offer to by a used car
I recently bought a brand new fiat 500 sport for my birthday. I was very excited to get the car since my family has been a Fiat fan since the 70's. This exciting experience quickly turned into a nightmare as the car experienced multiple problems, it has been in and out of the shop for a total of 35 days, it has failed to start multiple times and I had to get it towed to the shop. After speaking to the dealership their solution was for me to buy a more expensive model since my was not available any more and lose all the car payments made so far towards the car. In essence i would sell my car for a discounted price while I would have to buy a more expensive new one. This is unfair to its core since the car they sold me already came with multiple problems. I am utterly disgusted by the way this dealership has treated me, they truly do not care about the legitimate concerns of their costumers.It has been 5 months and still no solution to my problem. After speaking to Fiat USA they told me that the only solution to my issue was to do the lemon law. As a consumer I have never been more disappointed with a brand and a product. I recommend you really research this car before buying and truly consider whether you will risk my experience since this has literally been draining my time and energy for months.
Thanks fiat of north miami, I am very grateful because I got ustades my approval even having a poor credit, recommend to the store because they are a team of professionals.