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Reviews

Average Ratings

4.1
Average based on 142 reviews.
  • Never got to buy from

    I found a BMW there that was they way I wanted it. The online price was ok. I inquired and got a response a few days later. I never heard from th...


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    I found a BMW there that was they way I wanted it. The online price was ok. I inquired and got a response a few days later. I never heard from them again. Never got the requested photos. They lost out on a cash sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Price For Sale Cars, Trade In's OK

    Have great prices and follow up on inquiries. Trade IN values a little low. If you have cash or financing they should be decent option for your co...


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    Have great prices and follow up on inquiries. Trade IN values a little low. If you have cash or financing they should be decent option for your consideration

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My review

    To be totally honest, I still searching your website for a car with an affordable monthly payment with a 0 down.... So far the customer service i...


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    To be totally honest, I still searching your website for a car with an affordable monthly payment with a 0 down.... So far the customer service is great.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible do not go

    We drove a few hours to see a vehicle that we had been told several times it was available and ready to purchase. When we arrived no one helped us...

    Dealer Response

    Hello, I highly apologize for your inconvenience and experience. On be half of California Motors Direct, we will do whatever it takes to make it u...


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    We drove a few hours to see a vehicle that we had been told several times it was available and ready to purchase. When we arrived no one helped us, the car was not there and customer service was awful. After waiting an hour we spoke with the sales people since they were not helping and decided to leave. They did not even seem the least bit sorry. What a waste of our gas, time and money! Be for warned this place is shady!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, I highly apologize for your inconvenience and experience. On be half of California Motors Direct, we will do whatever it takes to make it up to you. Please let us know what's the best number or email to contact you, or you can contact me directly at carlos@ocmotorsdirect1.com or 714.515.6100 ext 201. We look forward to helping you make the best investment on your new vehicle. Kind Regards, Carlos Salazar Finance Manager California Motors Direct 714.515.6100 ext 201


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  • TERRIBLE CUSTOMER SERVICE

    STAY AWAY FROM THIS PLACE!!! TAKE YOUR BUSINESS SOMEWHERE ELSE I bought a vehicle from this dealership 2-19-2016. And today is 5-31-2016. The whol...


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    STAY AWAY FROM THIS PLACE!!! TAKE YOUR BUSINESS SOMEWHERE ELSE I bought a vehicle from this dealership 2-19-2016. And today is 5-31-2016. The whole transaction has been a nightmare. This business never returns calls and they are the RUDEST people ever. I bought a Porsche SUV from them and they have been treating me and my wife as homeless people begging for change. First We had an issue with the key, they CHARGED me for the replacement. And offered to mail it to my address 1 week after the transaction. Of course that never happened after a few weeks of waiting I proceed to call them, they didn't even had planned to order it.... After calling over 10 times and levening messages for sales man and manager. And the same amount of broken promises for call backs Finally was able to talk to a manager. He promised to fix the situation. They finally did. NOW I am dealing with expired temporary permit. I financed the vehicle and Wells Fargo told me over the phone they got paid over 2 months a go, and they have not registered the vehicle. I had my wife call over a month a go and She was told by a really rude guy (as she described him) to relax and sit tight... said they have up to 90 days to mail it. Today I have her SUV sitting at my driveway because the registration is expired. I tried to call them last Friday and they promised to call me back.... of course that did not happen. I called again Saturday and was able to talk to Carlos :the manager" and He was not help full at all. Pretty much said there was nothing He can Do since they dont work over the weekend on this kind of stuff. Promised of course... guess???? YES A CALL BACK. first time Monday AM. right now is 3 pm and still no word from them.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Terrible!

    Don't waste your time here because they will definitely waste yours. I'm not dissatisfied with the fact that I wasn't approved. The dissatisfact...


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    Don't waste your time here because they will definitely waste yours. I'm not dissatisfied with the fact that I wasn't approved. The dissatisfaction and disappointment stems from the fact that they promised me they would work with me. Told me to wait and they would definitely work with me. Asked me not to go anywhere else. After 2 days they finally told me they couldn't work with me. They knew my situation from day one. I filled out the pre approval application. They wasted 2 days that I could've spent with a car dealership that actually had the know how to work with me. A terrible experience. I would never recommend them to anyone.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Unprofessional! !

    They did not answer the phone like it was a business. Sales Rep never sent me anything I asked for. Very disappointing! Will never contact this pl...


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    They did not answer the phone like it was a business. Sales Rep never sent me anything I asked for. Very disappointing! Will never contact this place again.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Not as advertised

    i went to check out a solara they had advertised on cars.com and the vehicle was nothing like what they had advertised online. No sunroof, obvious...


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    i went to check out a solara they had advertised on cars.com and the vehicle was nothing like what they had advertised online. No sunroof, obvious body damage and a poor attempt to repair, and the inside smelled like smoke.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Extremely poor service

    This dealer practice deceitfulness and can become hostile if questioned or confronted. Just be careful and keen with your eyes open at all times.


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    This dealer practice deceitfulness and can become hostile if questioned or confronted. Just be careful and keen with your eyes open at all times.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • My Experiance

    Had very bad experience with this dealer. The which I looked for was not even cleaned and they brought us stright from their back yard (I guess) f...


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    Had very bad experience with this dealer. The which I looked for was not even cleaned and they brought us stright from their back yard (I guess) full of dust and stains. After waiting for around 30 mins we went for another model, during finializing he was very rude. Overall i had to spend 3 hours in this place.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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