Reviews

4.8 out of 5 4.8
242 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2018

    Very good experience, great service and very quick as well

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Keven Medina, we are very happy to have provided you with such a positive experience. We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    June 6, 2018

    It was prompt, great customer service. Vehicle works great

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share this feedback. We are happy we were able to provide you with great customer service. Until next time!

  • 5.0 out of 5
    May 27, 2018

    I had an unbelievably great car buying experience with Harry Mejia at Fountain Acura. I DREAD buying a new car. I am the type of person who does all... my research prior to going in and for some reason the sales people typically do not offer me anywhere near what the cars are selling for. I tried to buy an Acura at my local Ocala dealer and their lease payment came is so high that I almost stopped looking. So I decided to check out the Orlando area via the internet. I started working with Harry Mejia and his first price was exactly that the Fountain Acura website was advertising (lower than the Acura advertised price and $200 less per month on a lease then the Ocala dealership). Harry was so easy and professional to work with. His prices were great and didn't require any haggling or upsales. He made sure I got the color and features I wanted without adding to the price. I highly recommend giving Harry a call.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing this feedback with us. We know how dreadful car-buying can be so we are ecstatic to hear that Harry was able to make this a 5-st...ar experience. We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    May 21, 2018

    Awesome fast service , always a pleasure to get my service needs

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Djakhongir Rakhimov, we strive for 100% satisfaction, and it is great to see you had such a positive experience during your visit to our Service Depar...tment. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 21, 2018

    Excellent! Service appointment was completed in a professional manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review our Service Department. We are ecstatic to hear that we were able to provide you with a 5-star experience. We ...hope to see you soon!

  • 5.0 out of 5
    May 21, 2018

    Good experience, no hassle. Timely done. Glad to be back in the Acura building.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Timothy Craighead, thank you for your kind words and this wonderful review. We can't wait to see you again, have a great day.

  • 5.0 out of 5
    May 21, 2018

    We have purchased several cars from Fountain Acura and have had them serviced there for over a decade. We found them great to purchase through as well... as great to use their service department. Jesse continues to guide us in our decisions of service like a personal friend. We love this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share this feedback with us. We are so happy to hear that both our Service & Sales Departments were able to help ...you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 16, 2018

    Josephine is the best sales person , very professional

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words. We are happy to hear that Josephine was able to provide you with a 5-star car buying experience. Until next time!

  • 5.0 out of 5
    May 14, 2018

    My dealing with Fountain Acura was professional yet simple and free of typical haggling. I liked how we arrived at an agreeable number and process, thereafter,... was quick and painless.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Dr. Shah Jamali, thank you for taking the time to leave a review for us at Fountain Acura. We're happy we could provide you with a 5-star car-...buying process. Until next time!

  • 5.0 out of 5
    May 10, 2018

    No hassle just helpful. After getting the run-around from several other dealers we stopped in at Fountain Acura. We were greeted at the front door and... smooth sailing all the way to the finish. We were made to feel like a long time valued customer. Yuri (our sales person) was patient and answered all our questions and offered valuable information on all the cars we looked at and test drove. I picked the prettiest and flashiest one on the showroom floor. The financial process was slick and quick and explained intelligently. I have an Acura with all the toys and got the best deal. See me do my happy dance!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Antonette Guaderrama, thank you so much for your positive comments about Fountain Acura. We are happy to hear our Sales Department provided you wit...h high-quality service. Enjoy your new car!

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