Utter Family of Dealerships

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Reviews

Average Ratings

5.0
89 lifetime reviews.
  • Great experience - thank you!

    I have bought new Fords for 30 years. I have always been pleased with service. Debbie Roberts has earned my trust and she never forgets me. When s...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Utter Ford-Lincoln for all of your automotive needs. Please don't he...


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    I have bought new Fords for 30 years. I have always been pleased with service. Debbie Roberts has earned my trust and she never forgets me. When someone remembers your name that's real service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Utter Ford-Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • taligate repair and fixed aircondtioner

    Suzy was exceptionally helpful, and I really appreciated all her help. Thanks

    Dealer Response

    Thanks Kala for sharing your experience with our Service Dept. We're glad to hear Suzy provided great service while handling the repair of your t...


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    Suzy was exceptionally helpful, and I really appreciated all her help. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Kala for sharing your experience with our Service Dept. We're glad to hear Suzy provided great service while handling the repair of your tailgate and A/C, we look forward to working with you again in the future.


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  • GREAT SERVICE

    Geoff was great, he took great care of us. I would recommend Geoff to anyone

    Dealer Response

    Thanks Sheila for sharing your experience with Utter, and glad to hear Geoff provided excellent customer service. We look forward to seeing you a...


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    Geoff was great, he took great care of us. I would recommend Geoff to anyone

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Sheila for sharing your experience with Utter, and glad to hear Geoff provided excellent customer service. We look forward to seeing you again in the future!


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  • New car purchase

    A very pleasurable experience, efficient and courteous. Debbie Roberta was very knowledgeable, friendly and courteous. Danny was very knowledgeabl...

    Dealer Response

    Thanks Billie for sharing your experience at Utter- we are glad to hear Debbie provided excellent service while helping you in your new car purcha...


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    A very pleasurable experience, efficient and courteous. Debbie Roberta was very knowledgeable, friendly and courteous. Danny was very knowledgeable and helpful also.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Billie for sharing your experience at Utter- we are glad to hear Debbie provided excellent service while helping you in your new car purchase. We look forward to seeing you again!


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  • Time Killer

    Best priced vehicles in the metroplex however they will make you wait their all day playing old dealership games with you. Slow motion all the wa...

    Dealer Response

    Hi EG, We are sorry to hear you didn't receive excellent customer service that we strive to provide. Please know we aim to give each and every cu...


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    Best priced vehicles in the metroplex however they will make you wait their all day playing old dealership games with you. Slow motion all the way through..... spent 8 hours there and was told a story of a woman that spent 10 hours there and it seemed as if they were proud of that...

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi EG, We are sorry to hear you didn't receive excellent customer service that we strive to provide. Please know we aim to give each and every customer an experience above their expectations!


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  • Happy Customer

    Awesome no stress sales process. Have is time to think with no pressure. Was focused on keeping us happy with the car and process

    Dealer Response

    Steve, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional questions ...


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    Awesome no stress sales process. Have is time to think with no pressure. Was focused on keeping us happy with the car and process

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


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  • Happy Customer

    Awesome no stress sales process. Have is time to think with no pressure. Was focused on keeping us happy with the car and process

    Dealer Response

    Thanks Steve for sharing your experience with us, we're glad to hear you received excellent service. We look forward to seeing you again in the f...


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    Awesome no stress sales process. Have is time to think with no pressure. Was focused on keeping us happy with the car and process

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Steve for sharing your experience with us, we're glad to hear you received excellent service. We look forward to seeing you again in the future!


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  • Long time customer

    Jonah Peters was great! the whole process was very easy and went smoothly with as little hassle as possible. I love my new Ford and will absolutel...

    Dealer Response

    Jonah, it is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Bob Utter Ford-Lincoln to ...


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    Jonah Peters was great! the whole process was very easy and went smoothly with as little hassle as possible. I love my new Ford and will absolutely buy another vehicle with Jonah at Bob Utter Ford if and when we need one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jonah, it is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Bob Utter Ford-Lincoln to purchase your new Ford!


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  • Excellent All Way Around

    I worked with Chris Hathcock and Kyle on purchasing a truck from out of town. The whole experience was supremely good. I've never had an easier ...

    Dealer Response

    Matt, it is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Bob Utter Ford-Lincoln as y...


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    I worked with Chris Hathcock and Kyle on purchasing a truck from out of town. The whole experience was supremely good. I've never had an easier or smoother transaction. Y'all happened to have exactly what I was looking for, and you had it at a price that I was willing to buy a plane ticket to Dallas for.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, it is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Bob Utter Ford-Lincoln as your first choice for service!


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  • Nice Experience

    It was awesome. Very professional . .

    Dealer Response

    Mindi, your comments keep us motivated and working hard for all our guests! At Bob Utter Ford-Lincoln, we value our customers and we look forward ...


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    It was awesome. Very professional . .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mindi, your comments keep us motivated and working hard for all our guests! At Bob Utter Ford-Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


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