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Reviews

Average Ratings

4.8
40 lifetime reviews.
  • Mrs. Maria Seelig

    I had the honor of working with Mr. Jose Juarez for my second purchase of a KIA vehicle. Mr. Juarez always has a contagious smile and is very pro...


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    I had the honor of working with Mr. Jose Juarez for my second purchase of a KIA vehicle. Mr. Juarez always has a contagious smile and is very professional and customer oriented. After my purchase of a KIA Forte, he continue to greet at the front door and address us by name. Really who remembers names!! He works diligently in providing the best service and deal. After three years, I decided to shop for a new vehicle but unfortunately, Mr. Juarez was not available. I was forced to work another salesman, and highly disappointed in his professionalism and customer services. I promised myself never to purchase another vehicle at this dealership. So after a few months, I contacted Mr. Juarez regarding a vehicle repair, and as always he was eager to assist. I arrived at the dealership, still with a sour taste in my mouth, due to prior experience. However, Mr. Juarez and Service Manager, greeted me at the front door. Mr. Juarez has made such a great impression on both my husband and I, that we walked out with a brand new KIA Soul, the one we wanted. Thank you Mr. Juarez for restoring my faith in mankind.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service

    During my recent visit to Viva Kia I worked with a young man by the name of AJ Perches. He answered all of my questions, showed me every vehicle I...


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    During my recent visit to Viva Kia I worked with a young man by the name of AJ Perches. He answered all of my questions, showed me every vehicle I asked about, and was very professional. Unfortunately, I was unable to purchase the vehicle at the time. Since then, Mr. Perches has called to check on me and has offered to help when I am ready to purchase a vehicle in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Jesus Vasquez

    Mr Jesus Vasquez attend me very nice. The service was good and said he kept in informing on how the service was going.


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    Mr Jesus Vasquez attend me very nice. The service was good and said he kept in informing on how the service was going.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Love, Love, LOVE our New 2016 Sedona!

    During a summer vacation our rental was a KIA Sedona. It was comfortable, luxurious looking on the outside and on the inside, plus it performed ve...


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    During a summer vacation our rental was a KIA Sedona. It was comfortable, luxurious looking on the outside and on the inside, plus it performed very well on the California highways! Had to have one! And we did! Plus, as I am a person with a disability, the Sedona will undergo some basic accessibility modifications, and it should handle these well. Thank You Rudy Cordero, Ms. Gabaldon, and Manny for your service and support.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Do not go here

    The General Manager showed be a filthy vehicle with over 2,000 miles as a new car! When I objected he was rude and condescending. I have never bee...

    Dealer Response

    Hi and thank you for bringing this matter to our attention. If you are willing, please call our General Manager directly for further assistance wi...


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    The General Manager showed be a filthy vehicle with over 2,000 miles as a new car! When I objected he was rude and condescending. I have never been treated so bad at a car lot! Never stepping foot at this dealer again.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi and thank you for bringing this matter to our attention. If you are willing, please call our General Manager directly for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.


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  • Jaime Ovalle Kia Sportage

    I like the experience I had at Viva Kia when I bought my Sportage. The patience they had with me. I love my new vehicle because its saving me gas ...


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    I like the experience I had at Viva Kia when I bought my Sportage. The patience they had with me. I love my new vehicle because its saving me gas the warranty they have.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • .Thank you.

    Special thanks to Ramon Rodriguez who helped us through the wonderful experience of buying a new car. He took the time to show us different models...


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    Special thanks to Ramon Rodriguez who helped us through the wonderful experience of buying a new car. He took the time to show us different models, and explained in detail the financial process. My husband and I left the dealership driving a new car and very satisfied with the service and attention received from all the personnel.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • manuel acosta

    great experience Juan Garcia and Mr Juan Yu were wonderfull, They took car of all my needs and the customer service over all was fantastic.


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    great experience Juan Garcia and Mr Juan Yu were wonderfull, They took car of all my needs and the customer service over all was fantastic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review of our purchasing experience of a KIA Forte

    After the initial shock of the cost the repair to our Mitzi would be, the situation changed with the help of VictorGonzalez who explained the high...


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    After the initial shock of the cost the repair to our Mitzi would be, the situation changed with the help of VictorGonzalez who explained the high cost, etc. and encouraged us to think about a new car, He then directed us to Ramon Rodriguez. What a wonderful kind, patient, and knowledgeable young man. He not only explained all the benefits of the KIA, but opened the whole car and showed us everything about the auto. We are an elderly couple and he was so sweet to us, again explaining all the wonders of the car, with such patience and real care for our age and expertise of all things IT. He was not pushy or condescending, Our buying experience was augmented due to his courteous manner and friendly conversation, Who would not want to buy a KIA from this great gentleman? Our experience continued with Mellanie Galvaldon, lovely lady and easy to listen and understand the financial part of the buying experience Thanks to all your employees who assisted us. Mr. and Mrs Mariano Valverde

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service

    Excellent service, liked the new process which they e-mailed me recommend service with cost, and the option to accept or decline. Response goes b...


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    Excellent service, liked the new process which they e-mailed me recommend service with cost, and the option to accept or decline. Response goes back to service department, and service was done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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