I had the most positive experience at McGeorge Toyota! Benjamin Burnett, Beverly, and the nice woman who handles the rental cars went above and beyond... for me!! I’ve never experienced such great service at a dealership before. I truly trust the team and can tell they had my best interest in mind. I will never take my car anywhere else!
Instead of making plans to fix problem they choosing a cheaper route which in long run is a short fix which is a no go for me replace what need to be replaced... no room for short cuts Ashley Woodley Service Advisor was great thks......
We just bought a 2000 Dodge Intrepid from McGeorge today after two days of dealing with the dealer. The car itself is in great condition, only minor details... that you'd expect from an old Intrepid (weatherstripping, gas struts, and those sort of sundry items) and with those aside, the engine, transmission, and other critical parts are in phenomenal condition. The battery was nearly dead so when we went to pick it up they asked us to wait a little longer before picking it up, no problem. New battery for free! We dealt with Ed Riley who accommodated all of our silly requests (remove the decal from the back of the car) and even came in early when we showed up earlier than scheduled. Josh, the finance manager, explained everything clearly and was very agreeable with the price we wanted. Overall a quick, easy, painless experience.
Was pleased with the outcome it appears they found out why I was losing oil a cut in oil plug seal so happy customer again
We worked with Jennifer Thompson and the entire experience was great. I called to inquire about a highlander and she was able to answer all my questions.... We made the trip from NOVA that weekend to look at the car. We decided to by (no pressure situation) and they were able to get us out the door in a few hours. We reccomend t this place for any certified used toyotas.
I had one of the worst customer service experiences ever. It started when I requested an inquire about a vehicle. I received a phone call from Ms. Lori,... a Mcgeorge Toyota represtantive, and she was very rude. Ms. Lori made fun of my offer to buy one of their cars, and she did not offer any help. A week after, I requested anthor inquire about a vehicle. Ms. Lori called me again and this time she called me a xxxxxx who dont know how to speak to women! I guess if you trying to buy a new car from Mcgeorge, they will treat you as well as they can. But if you trying to buy a pre-used car from them, you will get the worst customer service ever.
Very Pleasant experience. No high pressure sales. Very customer friendly.