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I cannot recommend this dealership highly enough!...
I cannot recommend this dealership highly enough! Jennifer Thompson helped us get a great deal on our RAV4 two years ago, and when we recently had a weird and unexpected issue with it, sales manager Josh Armentrout went way above and beyond what could have been required, with no hassle and great kindness, to make things right for us. Six stars.
Vehicle service Agreement
At March 9 /2020 we buy Toyota RAV4 at McGeogre Toyota certified sales center. A man at financial services order we buy vehicle service agreement but we are don’t like and come back cancel this plan. But a manager in this office talked we must wait 30 days for our moneys will return by mail ..In today more 30 days We are don’t receive our moneys !!! Why we ‘re wait long times? Why we are buy your use car pay off fast but our moneys back slowly !! And we’re will waiting again? This service has bad , next time we don’t come back buy new car and will talk all my friends and family’s and all peoples in Henrico don’t go to this dealer!
A+ Buying Experience
I had a great experience purchasing my vehicle from McGeorge Toyota. My salesman, Michael Munford, was exceptional every step of the way. I couldn't be more pleased with the service I received and the 2018 Nissan Rogue SL AWD I purchased this past weekend.
Our car buying experience could not have been better. Our salesperson was on top of everything. He was very knowledgeable, organized, friendly and extremely well-prepared for our visit. We will definitely recommend McGeorge Toyota and Michael Munford to our friends and family!!
Great Car Buying Experience!!
Overall, great car buying experience ! I was very impressed by the professionalism and experience of the sales team, more specifically my salesman, Michael Munford and Clint.
Excellent Service Experience at McGeorge Toyota!!!
I had the most positive experience at McGeorge Toyota! Benjamin Burnett, Beverly, and the nice woman who handles the rental cars went above and beyond for me!! I?ve never experienced such great service at a dealership before. I truly trust the team and can tell they had my best interest in mind. I will never take my car anywhere else!
Oil consumption test part2
Instead of making plans to fix problem they choosing a cheaper route which in long run is a short fix which is a no go for me replace what need to be replaced no room for short cuts Ashley Woodley Service Advisor was great thks......
In for oil consumption issues
Was pleased with the outcome it appears they found out why I was losing oil a cut in oil plug seal so happy customer again
We worked with Jennifer Thompson and the entire experience was great. I called to inquire about a highlander and she was able to answer all my questions. We made the trip from NOVA that weekend to look at the car. We decided to by (no pressure situation) and they were able to get us out the door in a few hours. We reccomend t this place for any certified used toyotas.
Worst customer Service!
I had one of the worst customer service experiences ever. It started when I requested an inquire about a vehicle. I received a phone call from Ms. Lori, a Mcgeorge Toyota represtantive, and she was very rude. Ms. Lori made fun of my offer to buy one of their cars, and she did not offer any help. A week after, I requested anthor inquire about a vehicle. Ms. Lori called me again and this time she called me a xxxxxx who dont know how to speak to women! I guess if you trying to buy a new car from Mcgeorge, they will treat you as well as they can. But if you trying to buy a pre-used car from them, you will get the worst customer service ever.