Diehl of Robinson

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 13, 2018

    I went here with an open mind looking for a new suv. I have good credit and was open to any car. Let’s just say when I was push to say which car was my... favorite I said well I like the renagades but it dosent have to be that they took that as only trying to get me a renegade and when the monthly payment was more then I wanted to pay instead of showing me a car within my range I was told they couldn’t help me. I left the dealer in tears and went and bought a brand new Mitsubishi at a different dealer. I would never shop here. They only want your money and treat you like it. You are not a person to them and they don’t even try to help meet your needs or get to know you.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    July 31, 2017

    I took my car in to be serviced and when I got in Chris, a service attendant walked me through everything, and got me set up in their lounge while I waited.... 10 minutes later I received a text to ask if I needed anything and that my car should be ready shortly. I was browsing the lot (possibly a new Jeep?) and Chris contacted me that my car was ready. I went to the service desk and Chris walked me through what they did and other information. I was in and out in about 30 minutes and felt good that they explained everything to me and made suggestions for the future. Thanks! Renee

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • October 24, 2012

    Great buying experience. Thank you Ed Stock!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 15, 2016

    I highly recommend this dealership. Everyone there did a fantastic job. I was treated with respect and they also respected my time, which was a big issue... at other dealerships. Jacob was fantastic as well as everyone else there. Two thumbs up!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 15, 2014

    Living in Southern California and not finding many Dodge Vipers for sale here, I sent out an email to several auto dealerships stating that I was looking... for a 2008 Dodge Viper. Diehl, located in Pennsylvania, responded that they had a 2009 for sale for 63,000. I replied that I had a limited budget and a 2009 was generally 5000 more than a 2008. The sales manager at Diehl, Brandon Barbarow, responded via email with a lower price of 62,000. I was concerned about shipping cost and in a phone call with a differerent salesperson he mentioned they do ship and had recently shipped a car to Texas (for 3,500 and later 5,000 which is way too much). I called Brandon on a Saturday and he mentioned the price, 62,000 to which which I agreed to. The only thing that needed settled was shipping. He then he very much rushed me off the phone saying 'we are closing, and I'll call you back Monday'. He did call and said that he will get some local shipping quotes. I was never called. After I agreed to their price but questioned their inflated shipping price they very much blew me off. The car remains adevertised for sale even after I agreed on their asking price. It appears that the dealership decided not to sell to me because they weren't making enough profit.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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