Town Toyota

4.5 out of 5 4.5
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Town Toyota Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2015

Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. W

...

e offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers.

"Town Toyota-your local dealer."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 29, 2020

    Do not have your vehicle serviced here. A bond of trust does not exist here. They will only give you information they think you need to know. They have... a policy of not letting you talk with the tech that works on your car. They do not value the customer, even after a $40,000 sale. In short, CRAP!

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 1, 2020

    Searching for the perfect car for our daughter and ended up with a Toyota Highlander. Excellent service given by Salesman, Jason Bell , extremely knowledgeable... about this vehicle. Highly recommend this dealership, we have always been treated professional and fair as we are repeat buyers here. Thank you for this wonderful experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George and Becky, thank you for taking the time to leave us a review and a rating. We really appreciate it and are happy that we were able to give you... a great experience at our dealership. We will let Jason know how well he did. Thank you again!

  • March 15, 2016

    From the day Bought my Prius there in June of 2004 until this past week when they serviced it (also our Rav 4) we have loved the personnel and service... we have received at town Toyota. Both my husband and I can recommend them whole heartedly and without any reservations! Everyone is friendly, caring, and they do excellent work. I prefer to stay there when my car is serviced even though they have a shuttle to downtown and Costco is right across the street. It's comfortable, has coffee and everyone is friendly. Its a chance for me to be quiet and still for a change.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Nancy for the very kind words. We really appreciate your confidence and business. Thanks!

  • 1.0 out of 5
    April 14, 2019

    I was disappointed with Town Toyota when I took a trade and offered me way below value for the car I was trading. And I still took the deal because I didn’t... have to put a down payment. You would think after you would sign, a deal is closed. They called me a week later and changed the deal on me. After I already had signed paper work, they told me the bank needed a down payment of $1500, no thanks. A deals a deal I took the car back. I thought I already lost money by trading in the car. The sales representatives don’t care about their customers. I wouldn’t recommend getting a trade here. I’ll be going somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Am sorry to hear about your experience, would you please call me to go over your concerns? I would appreciate it. please contact me George at 509-888-...5000 thank you.

  • 5.0 out of 5
    January 15, 2018

    We bought a new 4Runner and a new Tacoma in December 2017. Jake Adamson was our salesman and he was beyond exemplary. We have never had such a wonderful... experience at a car dealership. He's smart, knows the vehicles, very helpful and a man of his word. I waited to write this review until all the accessories were on both cars which took a couple of weeks. He set up all the appts including getting the canopy for the Tacoma at a different location. We also enjoyed Ron and Sheri and Rachel at the front desk. You've got quite a team working for you. Be good to them. They are an asset to this company.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your time and writing this great review. We know this is a pretty late response, but we always look forward to letting our salesmen know ho...w they did. We will forward this message to Jake and let him know how great he was. If you ever have any questions or concerns, feel free to visit us or give us a call! Thanks Jan Haven!

  • 4.0 out of 5
    February 11, 2017

    The dealer couldn't find the car advertised, but had a decent price on another one. I didn't buy from them.

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    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review us and I'm sorry we couldn't sell you the vehicle you wanted. Please keep us in mind in the future. Thanks a...gain.

  • 5.0 out of 5
    September 22, 2016

    Was greeted and waited on in a matter of minutes. No hassle, car in when advised, ready when advised. They even washed my car. The ease of getting my Venza... service completed was a breeze.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ruth!

  • 5.0 out of 5
    September 16, 2016

    Buying the lifetime oil change/maintenance program on my three Toyota vehicles was a great decision. It gives me a lot of confidence to know what maintenance... is needed on my cars in a proactive manner. The customer service in the Service Department has been tremendous for the 10+ years I have been a customer. Great team! Gracias.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your business and for taking the time to review us. We appreciate you very much!

  • 5.0 out of 5
    August 23, 2016

    Micah Smith the service advisor did an outstanding job in listening/scheduling and delivering my car back to me as requested! The Toyota technician did... a perfect job installing the new dash. The car was spotless inside and out when I picked it up!! Thanks again Toyota service team for a job well done!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Ron for taking the time to review us, we appreciate you very much!

  • 5.0 out of 5
    August 16, 2016

    As always, I received the best,most curtious care from town Toyota!!! This time I had not been able to make an appointment and they got me right in! They... always have taken the best care of me for elenen years now!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review Dalene! We really appreciate your business and will continue to do what we can to meet or exceed your expectations.

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