Serra Hyundai Hours
The Serra family has served automotive shoppers since 1981, and in that time, we have perfected the art of exceptional c
ustomer service. We spell it all out for you in our Serra Promise: unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. When you buy from Serra Hyundai, our Serra Promise helps you buy with peace of mind, thanks to our 72-hour exchange policy, no-hassle trade promise, best service promise, and more!
"Come in for the real thing!!"
Oil, Filter Change
New Brake Pads/Shoes (Front)
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Good people ! I recommend all day long. I had great experiences, great atmosphere! Thank you guys for all you do !!!!!!! If you ever need a car... you know where to go !
Worse car buying experience. Car advertised on Car Gurus at 21110 mileage. Actually 25000+ And dirty upon arrival. Agreed on a certain price; price... increased by $1600. Arrived after 4 1/2 hour drive at 430pm finished car buying at 930pm. New finance Mgr very shady and crooked. Purchase car for tax tags plus plus end up paying an additional $512 at DMV. Dealership refused to honor their word and customer service person, general mgr and current finance Mgr with whom I made the final deal refused to make things right and do not return phone calls. Den of thieves incarnate!!! Would not recommend my worse enemy to buy there.... worse car buying expense in 34 + years including overseas
Passing by the dealer, always want to try hybrid car, Mr. donminik greeted me at the door and intruduced himself warmly, even I told him that I definitely... not buying today but looking only, he was very friendly and patient and answered all my questions, he even allowed me to test drive the fun car. I was in and out in no time yet get my brochure, test drive and all good experience. Definitely recommend him or the dealership to my friends. Even not have many. Lol.
Stopped in to look for a possible replacement of one of my cars, have never dealt with a bigger bunch of untrustworthy characters in my life! The general... manager Shaun Ryan is the least useful of the bunch. I had rather walk than deal with this train wreck of a dealership.
I had a great experience with Serra Hyundai with the trade of my 2011 Sonata and buying a 2017 Sonata Sport. Sam is the man when it comes to sales. Very... nice and hospitable and knows what he is doing. Everyone was great to me. Definitely coming back here when I am ready to make another purchase. I highly recommend Sam Reese to talk to about all your car needs
I went there three months ago to buy a used car. I had called them to make sure that it was still there, and the salesperson said it was still in stock.... I specifically asked the salesman to let me know if it got sold, since I was driving over 20 miles to get there, and the salesperson said he would let me know. I didn't hear anything from the salesperson, so I thought that it was still there, but when I got to the dealership about a half hour later, it was already sold. When I asked if they had anything similar, I was assigned a different salesperson, but that one kept walking away to do something else. I decided that enough was enough, and didn't get any offers for help until they saw me leaving the place. I'll reserve future judgement for later, as they did seem to have some nice used cars on the lot, and maybe a future experience will be better.
Car was beyond disgusting, damaged a full of dents across the hood. cigarette ash and literal garbage in the back seat. Engine was the dirtiest thing ive... ever seen a solid thick layer of dirt covered oil across everything. engine sounded horrible, knocking noise. what made it worse was how they clearly cleaned and detailed the outside of the car and got it photo ready but just ignored the rest. The seller didnt even want to act like the car was an issue and said theyll clean the engine... im sure they have better cars but to list a car for sale and have it look like that is just beyond red flag
Serra Hyundai is the best car dealership that I have ever worked with. It was the easiest transaction ever! My salesman, Larry King, and his sales manager,... Simeon, along with the finance dept. bent over backwards for me and did things that no other Hyundai dealership could do. I am so pleased and will definitely be back in the future!
Very friendly staff and very accommodating to the customer. Very good experience overall.
Never got to the buying process because salesperson and manager never advanced sale far enough and sold car after I had committed. Avoid this dealer at... all costs....