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Reviews

Average Ratings

4.3
242 lifetime reviews.
  • Why did I buy here?

    Yes,I live in Illinois and bought a car here! BELIEVE ME it was worth it. I am 64 years old and have owned 70+ automobiles over my life. Most of t...

    Dealer Response

    Thanks C.T for the awesome 5 Star review on Smith Auto Group! Customer satisfaction is a top priority and it is wonderful to hear great feedback o...


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    Yes,I live in Illinois and bought a car here! BELIEVE ME it was worth it. I am 64 years old and have owned 70+ automobiles over my life. Most of the time buying a car has been a real let down. Let's face it, most dealers think they are doing YOU a favor! This is the first time that I have had VALUE, great sales and support people, and above all an honest evaluation of an auto over the phone. A first for me. I just finished a 850 mile trip back home with my 2004 Jaguar Vanden Plas with a smile on my face the whole way. Chad Cambell,William, and Billie along with the whole sales group treated me like GOLD. During my visit it started to rain ----in buckets! Chad brought the car into the showroom so I didn"t have to go into the storm ! Now that is service. If you are in the market for an automobile-----shop here. You won't be disappointed! Thanks, C.T.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks C.T for the awesome 5 Star review on Smith Auto Group! Customer satisfaction is a top priority and it is wonderful to hear great feedback on our service. We are very glad you were able to get the car that you wanted even though you had to do some traveling to get to it. Take Care!


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  • Ford pickup

    We bought a new Ford F 150 4x4 pickup from Smiths Ford. and had a wonderful experience . Chuck Hartman the salesman, met us at the door and treate...


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    We bought a new Ford F 150 4x4 pickup from Smiths Ford. and had a wonderful experience . Chuck Hartman the salesman, met us at the door and treated us like family from the beginning to the end. We have bought Ford's for the last 44 years and this has been our best experience with a salesman. He really impressed us. Needless to say because of your staff from Chuck to the lady that did our paperwork, we would highly recommend Smith's Ford to our friends and family. Sincerely, Wayne and Meta Greenfeather

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome amazing stupendous

    Bought a car, had a great experience, Aaron, Rusty, and April are awesome.


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    Bought a car, had a great experience, Aaron, Rusty, and April are awesome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Looking for truck !!!!!!!

    Spoke with Theresa Morley last spring about finding a certain truck I was looking for! She very professional and knowledgeable. Unfortunately I wa...


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    Spoke with Theresa Morley last spring about finding a certain truck I was looking for! She very professional and knowledgeable. Unfortunately I was not able to upgrade as I was considering and after explaining to Theresa she was still cordial and not pushing me. When the time comes I will contact to see if we can work it out. Thanks Theresa !!!!!!!!!!! 5 STARS FOR YOUR WFFORTS !!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome experience

    My experience was amazing! Everyone at the dealership was friendly, and they made you feel like you were dealing with family. Well, the good side ...


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    My experience was amazing! Everyone at the dealership was friendly, and they made you feel like you were dealing with family. Well, the good side of a family, not the weird side of the family that smells strange and makes you check your pockets after you hug them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Zac T is amazing!!

    I went in to buy a car and I've never owned a new car. He got me into a new car for cheaper than what I had been paying for a used one!! He had an...


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    I went in to buy a car and I've never owned a new car. He got me into a new car for cheaper than what I had been paying for a used one!! He had an amazing attitude! Definitely not your typical car salesman!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A pleasant experience

    I worked with Zach Turner today and it was lovely. I didn't buy a car but I was happy with my experience with him. THANK YOU!!


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    I worked with Zach Turner today and it was lovely. I didn't buy a car but I was happy with my experience with him. THANK YOU!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome dealership!!

    Great place to look and buy a car, awesome customer service, and Aaron blevins really helped me with answer to all my questions. I will be sending...


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    Great place to look and buy a car, awesome customer service, and Aaron blevins really helped me with answer to all my questions. I will be sending everyone i know to him!!! Thanks for the best customer service ever!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buying a used Jeep

    Aaron Blevins did an excellent job of helping me to buy my Jeep Sahara. He was very helpful, listened to what I was looking for, and helped me fin...


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    Aaron Blevins did an excellent job of helping me to buy my Jeep Sahara. He was very helpful, listened to what I was looking for, and helped me find it. He answered all my questions, was very courteous, and made it very easy. Best experience ever buying a vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Dealership--Pleasure Buying a Truck --really

    I consider myself a "Car Guy" and one of those over-the-top research types. I don't enjoy the back and forth, "let me talk to my Manager" stuff, b...


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    I consider myself a "Car Guy" and one of those over-the-top research types. I don't enjoy the back and forth, "let me talk to my Manager" stuff, because I know what my vehicle is worth and what a good deal looks like. That said, buying a used 2013 F-250 Super duty was by far the best buying experience I have never had. Go see Glen Timoteo and he will treat you with respect and will find what you are looking for at a great price. Best trade in offer of the 4 dealerships I visited. As far as financing, I had a great rate from my credit union and they just didn't match it, they crushed it...I never had that happen before. Just another example of going beyond my expectations.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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