Reviews
Write a reviewGreat service department
Very professional and they answer every question I have.. The service department is very honest too. I thought I needed new tires and they explained and showed me I had plenty of tread for a lot more miles..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Grear Experience
Fred, the salesman was outstanding along with Jack, the manager. Frankly, I purchased the vehicle from Steven INFINITY because of these two guys. I?ve only purchased LEXUS since the 90s, so this was a big change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Dealership
Mike did a great job, the car was done on time, and washed as usual - the waiting room is first class.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
They are always very honest and greet you when you arrive. They are easy to schedule an appointment. I have never had any trouble there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs. Jolene Robertson
The parts came in on time and were put on as soon as possible We called to make sure the parts were in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
THe sales team at Steven Infiniti has been very easy to work with and they make he buying process hassle free! I?ve had two Infiniti SUVs over 10 years and have never had a problem with either of them, I just do the suggested maintenance and have been worry free. The service department is top notch and they don?t try to oversell me on services or products.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service Department !
All of my experience has been with the service department. Everyone has been kind and courteous as well as the best techs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Customer service was excellent. My issue was an intermittent power issue that was difficult to diagnose (ended up being a dealer installed add on by another dealership), but the crew isolated and corrected the issue. Updates were regularly provided to keep me up to date on progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Never Again
Mike Amos was the best service manager they ever had there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
BEST CUSTOMER SERVICE
Customer service was above and beyond! You feel like the sales staff truly cares about you making the best purchase possible for yourself!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase