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Steven INFINITI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Great Service. Excellent facilities and welcoming. Service rep was kind and professional. Will return when necessary and hope to have more positive experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everyone is always professional. Everyone is friendly and treats me very well. I have told many friends about the wonderful service department, and recommended they purchase an Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer service before and after the sale .

Customer service was and always has been very informative pleasant and easy to communicate with. The General Manager always finds the time to answer any questions or just a friendly greeting . If your looking for great service and friendly staff then I suggest Stevens Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Top Drawer Professional in all aspects. No exceptions, no excuses, maximum effort in every area. Always working to meet my individual need and respect my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service is above and beyond great!

Mike is always very responsive and extra helpful. He goes the extra mile to make it a good experience for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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QX56 Service

Quick, prompt, courteous, took us in as a "new" customer despite needing service on a 2011 model purchased in Colorado years ago. Thanks for making us feel welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good experience, will use them again

Knowledgeable and prompt, very courteous customer service the loaner car was fine the lobby could use some paint but all in all a good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great professional service

This is the most congenial and professional dealership I have ever dealt with. The staff are incredible and very professional and congenial

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Service Manager kept me updated on the progress of my car being serviced. I was comfortable waiting for the service to be completed, but was offered a loaner car anyway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super customer service

Mike Amos and the service team makes it easy to service my vehicle. I will continue to return for maintance support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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